Unable to use Help Update
Saturday, November 29, 2003 by Rmart | Discussion: WinCustomize Talk
Unable to update. My previous post explained that I was unable to update a winstyles theme but was able to update my dxthemes and dxpacks. No I am unable to do either. Clicking on the Help Update button brings me to a logon page with the following error.
Request object error 'ASP 0103 : 80004005'
Expecting numeric input
/tools/updateskin2.asp, line 81
The function expects a number as input.
Is anyone else seeing this?
Thanks,
Rich
Request object error 'ASP 0103 : 80004005'
Expecting numeric input
/tools/updateskin2.asp, line 81
The function expects a number as input.
Is anyone else seeing this?
Thanks,
Rich
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Rmart
Reply #2 Sunday, November 30, 2003 6:36 AM
Reply #2 Sunday, November 30, 2003 6:36 AM
That's another PITA issue with me. I routinely, (weekly), clean out my cookies, TIFs, temp files, etc. and every time I do I have to attempt logging into wincustomize, getting the cookie error page, click on the killcookies.asp link, close IE, reopen IE to my homepage, delete TIFs, close IE and reboot the machine. Then re-attempt to log in to the Wincustomize page. Maybe it'll log in then, maybe not. Sometimes I have to do all this twice. I'll usually forget to exclude the wincustomize cookies when I'm deleting them all.
Rmart
Reply #3 Sunday, November 30, 2003 6:40 AM
Reply #3 Sunday, November 30, 2003 6:40 AM
GM, I did all the above again. I can log in to the page, click on 'My Skins' and get my list of skins, click on the suite I want to update, get that, but as soon as I click on the 'Help Update' button I get the previously mentioned error. It seems like it has to be on their site but I'm not seeing anyone else posting on this.
R
R
gillon
Reply #4 Sunday, November 30, 2003 2:17 PM
Reply #4 Sunday, November 30, 2003 2:17 PM
I had the same problem...turned out to be Zone Alarm. when I disable it then the update worked.
Rmart
Reply #5 Monday, December 1, 2003 11:42 AM
Reply #5 Monday, December 1, 2003 11:42 AM
Huh... well, halfway there. After shutting down ZAP I can now access the browse feature that allows me to set my screenshot and theme file but after hitting the submit button the progress bar advances a little bit and then give me an unable to access page error. I was able to update all my other themes and objects while running ZAP but not this last one. I'd sure like to be back up and running.
R
R
Rmart
Reply #6 Monday, December 1, 2003 9:36 PM
Reply #6 Monday, December 1, 2003 9:36 PM
Well, still no joy. Who do I call to get this resolved? I've emailed Frogboy but I also know he's very busy getting everything up and running again. Is there a support hotline that I could contact to determine what the problem is?
Thanks much,
R
Thanks much,
R
goodmorphing
Reply #7 Monday, December 1, 2003 9:39 PM
Reply #7 Monday, December 1, 2003 9:39 PM
goodmorphing
Reply #8 Monday, December 1, 2003 9:41 PM
Reply #8 Monday, December 1, 2003 9:41 PM
I had troubles like that, and my solution was to close the brower and only upload the minute after I reopen the brower. Don't know why, but it seems to work every time.
Rmart
Reply #10 Monday, December 1, 2003 10:58 PM
Reply #10 Monday, December 1, 2003 10:58 PM
GM, I tried that without success
yrag, I'm using ZAP 4.5.530
yrag, I'm using ZAP 4.5.530
goodmorphing
Reply #11 Monday, December 1, 2003 10:59 PM
Reply #11 Monday, December 1, 2003 10:59 PM
I gave up on zone alarm and went with sygate... ZA didn't like too many stardock things, it seemed.
yrag
Reply #12 Monday, December 1, 2003 11:00 PM
Reply #12 Monday, December 1, 2003 11:00 PM
https://www.wincustomize.com/msgboard.asp?BID=WCH&id=214546#215320...#6
XX
Reply #13 Tuesday, December 2, 2003 1:17 AM
Reply #13 Tuesday, December 2, 2003 1:17 AM
I still gets internal error 500 each time I try to update a wallpaper, even with ZA shut down.
yrag
Reply #16 Tuesday, December 2, 2003 1:46 AM
Reply #16 Tuesday, December 2, 2003 1:46 AM
That was Rmart...I'm asking XX...now I feel like I'm writing in code!!!! 
yrag
Reply #18 Tuesday, December 2, 2003 1:48 AM
Reply #18 Tuesday, December 2, 2003 1:48 AM
...Why am I still looking at those balling balls??????
[Message Edited]
[Message Edited]
yrag
Reply #20 Tuesday, December 2, 2003 1:49 AM
Reply #20 Tuesday, December 2, 2003 1:49 AM
..you're freaking me out!!!! that was Rmart not XX in #10
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Reply #1 Saturday, November 29, 2003 3:17 PM