Download limit
Friday, February 3, 2023 by d13531 | Discussion: WinCustomize Talk
I have 24 downloads left, but when I tried to download, it said I have reached my limit of 5 downloads. I sent a message to WinCustomize, but haven't heard from them. Anyone else have this problem?
Reply #2 Friday, February 3, 2023 10:29 PM
Thanks for replying. I was thinking the same thing, but this is 4 days in a row. 
Reply #3 Saturday, February 4, 2023 12:30 PM
I believe there are download limits for new users. Another option is to become a Wincutomize subscriber and you will have unlimited downloads. It's relatively cheap and worth in the end.
https://forums.wincustomize.com/408281/download-limits
This helps explain things a little better maybe.
Reply #4 Saturday, February 4, 2023 1:22 PM
I believe there are download limits for new users. Another option is to become a Wincutomize subscriber and you will have unlimited downloads. It's relatively cheap and worth in the end.
https://forums.wincustomize.com/408281/download-limits
This helps explain things a little better maybe.
Thank you! I just wonder why it would say I have 24 downloads remaining. 🤷♂️
Reply #5 Saturday, February 4, 2023 1:30 PM
I just checked out this thread and according to some, there should be unlimited downloads if you purchased Stardock programs. I have purchased a few.
Reply #6 Saturday, February 4, 2023 7:51 PM
Hello,
Sorry to hear you are having issues. I am not sure about Wincustomize download rule. Maybe someone, Wincustomize Admin can come in and shad some light. But, do you have both Wincusromize.com and Stardock.com account under the same email address?
Thanks
Basj,
Stardock Community Assistant.
Reply #7 Saturday, February 4, 2023 8:57 PM
Hello,
Sorry to hear you are having issues. I am not sure about Wincustomize download rule. Maybe someone, Wincustomize Admin can come in and shad some light. But, do you have both Wincusromize.com and Stardock.com account under the same email address?
Thanks
Basj,
Stardock Community Assistant.
yes, same email
Reply #8 Saturday, February 4, 2023 11:47 PM
Please raise support ticket using the link below, use account management: ask question. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Thanks
Basj,
Stardock Community Assistant
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Reply #1 Friday, February 3, 2023 10:10 PM
Maybe a 5 per day thing? Not sure.