Validating Registration problem

Saturday, November 8, 2003 by river55IL | Discussion: WinCustomize Talk

I purchased Object Desktop this morning and downloaded and installed it. But I am having problems with it telling me I failed to validate the registration. What do they mean by that? I am so confused. I opened up the email that Stardock sent me with the link that I was supposed to click and then I copied and pasted the registration number they provided to me from that email and pasted it in the place where it told me to... and I still get the error. I am so flustered and confused at this point that I am asking for someone to help me.
PLEASE



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river55IL
Reply #1 Saturday, November 8, 2003 1:09 PM
I also have a question that I am a little embarrassed about asking....
What exactly did I get when I bought Object Desktop. It was $49.95 I have enjoyed all the WB skins, cursors and wallpapers so much, that I thought it was about time I should buy it. Plus I thought I would get more options by not using the freeware version. How do I upgrade from the freeware versions of Cursor XP and Windowblinds on my computer so that I have all the options and not lose what I had downloaded?
Stumpy
Reply #2 Sunday, November 9, 2003 6:31 AM
You must also check to make sure the Email addres and Your name is correct

The Eamil address MUST be the one you used to purchase OD with, else it won't work

Other than that email [email protected] for futher answers, it may possibly be a log file gone wrong, only Stardock can sort that one out

BTW: There is no need to write two posts, just add a message to the original, something like:-

Bump!

That simple



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river55IL
Reply #3 Sunday, November 9, 2003 7:33 AM
Thanks

What does saying bump do?
Jafo
Reply #4 Sunday, November 9, 2003 8:15 AM
It is a way to post a message which effectively relocates it to the most recent [head of the list].....any post would do, but 'bump' is an understood meaning...
[email protected]
Reply #5 Sunday, November 9, 2003 10:21 AM
Please email \program files\stardock\sdcentral\login.txt to [email protected]. I'll take a look at it later Sunday.
Erk.
Reply #6 Sunday, November 9, 2003 11:21 AM
#5


Aaah the ever present Nakor at it again.... good on ya mate!
Mrs River, you'll be up and running in a flash.





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WOM
Reply #7 Sunday, November 9, 2003 11:25 AM
CursorXP is a seperate program. $10, but I think you might get a discount as you have ObjectDesktop.



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river55IL
Reply #8 Sunday, November 9, 2003 1:44 PM
Thanks Nakor, I'll try finding that now and get it emailed.

Thanks Wom for the info, also.

But, what else did I get then other than WB?
Leo the Lion
Reply #9 Sunday, November 9, 2003 2:36 PM
You got

Windowblinds
Iconpackager
DesktopX
Windows FX
Object Bar
Winstyles
Skin studio..............

Plus you can download two other free well used programmes in Object Dock and Logon Studio............plus when you connect to Stardock Central there are several other programmes available free.......i like Object Zip which is a great little replacement for WinZip or WinRar......the world is at your finger tips.........Nakor will sort out your prob and you will be well away....Good Luck
river55IL
Reply #10 Sunday, November 9, 2003 2:38 PM
Thanks Leo. That info helped alot.
Leo the Lion
Reply #11 Sunday, November 9, 2003 2:49 PM
By the way MrsR........there are other progs other than OD that you can get skins here for and at other sites which are free also........Sysmetrix, Rainlendar and Winamp are just 3......Enjoy....you will find it is the best 50 bucks you ever spent
river55IL
Reply #12 Sunday, November 9, 2003 3:50 PM
Thanks. I have Rainlender and Winamp.
river55IL
Reply #13 Monday, November 10, 2003 4:42 PM
I'm still having problems.

Nakor I emailed you again this afternoon... still waiting to her from you or Stardock.
river55IL
Reply #14 Tuesday, November 11, 2003 12:23 AM
It gets worse... This evening I subscribed to Wincustomize and downloaded the browser and the tray thingy. I installed them by clicking the links that I received in an email. But when I tried to used them, It wouldn't let me and I got an error message the my subscription has expired???? What the heck is going on??? I just spent $70.00 here in the last 2 days and everything is all screwed up. >
PLEASE.. will someone straighten this mess out????
IPlural
Reply #15 Tuesday, November 11, 2003 1:02 AM
River, do you have msn messenger or icq?

If so we could wlak through something real time in chat, or we could do that on the Stardock IRC server if you have and use an IRC client?

yrag
Reply #16 Tuesday, November 11, 2003 1:09 AM
Go into 'Edit Account' and cross reference your account.........



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IPlural
Reply #17 Tuesday, November 11, 2003 1:11 AM
might not want to do that to fast...

Get one working so at least one is validated... SDC is the main one, but if that is not validating, then get WinC to validate and do not cross reference until SDC thingy is fixed, that way limitations are removed for using the site so no download limits and such..
IPlural
Reply #18 Tuesday, November 11, 2003 1:16 AM
make sure you use the exact email address you used when purchasing OD Net when trying to validate registration of SDC and products.

From inside SDC, see if you can validate WinCustomize Browser...

If it makes it, then cross ref the accounts and see if that takes.

If not double check all of your user information inside of SDC for product registration, validation.

Name, Email Address, Password, Serial Number, no white spaces, type-o's

Cut and Paste works best, from the eMail you were sent that you clicked the link to download with...

In SDC you can retrieve you Registration Information and have it sent to your original email account used when purchasing, this will make sure your info is in fact in the Database, and you can cut and paste from that email...

just some thoughts
yrag
Reply #19 Tuesday, November 11, 2003 1:17 AM
Unless I missed a staff meeting, anyone can register and download SDC. Connie, do you not have SDC installed? https://www.stardock.com/sdnet_login.asp

Sorry John...you typed too fast and I stepped all over ya...I'll stay out of this one or we'll have her totally confused.


BTW: Congrats on the promotion!!!!!




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[Message Edited]
river55IL
Reply #20 Tuesday, November 11, 2003 1:22 AM
I have cross referenced several times today whe I was trying to figure this mess out... maybe I shouldn't have. I did find out that I am a level 4 user.

I have MSN messenger but not icq. I will try to gook up with you or someone on it tomorrow. It's 12:19 a.m. here now, and time for me to go to bed.

I sure will appreciate any help you or anyone can give me. I don't know why I am having so much trouble with this stuff.

You can email me and let me know how to get ahold of you to chat in "real time" if you want to.

Thanks, Connie (river)

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