giving away a subscription to wincustomize.com

Tuesday, October 28, 2003 by mfaccone | Discussion: WinCustomize Talk

I have asked an administrator here if I could do this... no answer to my email yet so I figured I would get it started.
I am wanting to give my subscription of wincustomize.com to someone here who can't afford it.
I am using the honesty program here so please don't ask if you make more than 20,000.00 US Dollars a year, or if you live at home with your parents that make more than 20,000.00 US Dollars a year, or your parents are giving you an allowance and sending you to college.
If you fall somewhere below that catagory and really want the subscription which is good for almost 2 years... give or take a month I think.... and Jafo returns my email without sarcasm and/or locking the thread, then let me know here. We will decide who will receive it if it is possible. If, due to pride or whatever, you wish to remain completely anonymous then you can email me at [email protected] or you could email Jafo here.


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joetheblow
Reply #41 Wednesday, October 29, 2003 3:33 AM
Technically the only thing I see here as a problem is that does he delete all said software on his computer before giving away the account.


Well if he is really unhappy he will do that.



Yes I see your point Bakerstreet, Stardock has no reason to 'trust' that he will delete the software or be able to check.

But he did say 2 years so I wonder why he said that? Sounds like the skin browser.
bakerstreet
Reply #42 Wednesday, October 29, 2003 3:45 AM
Doesn't seem like he is unhappy with the software, he is just simply making a statement that he doesn't like the management. Had he said "WB sucks!" I would have been less apt to chime in, but this looks more like he just wants someone to get the goods without Stardock getting paid.
Tech-Cat
Reply #43 Wednesday, October 29, 2003 4:55 AM
In this case, mfaccone wants to give away a service rather than software to another user. The service is unlimited ability to download skins and themes for two years minus the number of months of use he already has. The only software connected to a Wincustomize subscription is the browser which will not work with an expired subscription. Anyone can download the browser, it just doesn't do anything until you enter a serial number for a non-expired subscription. When the subscription expires, the browser does nothing until the subscriber renews his subscription. I feel that if a user can give the remainder of his subscription to another user, then that user uses a month of it and gives the remainder to another user and so on, then there is no money coming to the site needed to pay for all the network usage. This is a problem especially if each user does not have any Stardock products and uses the subscription until he has downloaded more than the download cap on non-Stardock customers/non-subscribers before passing the subscription on to another user.



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wombat_1
Reply #44 Wednesday, October 29, 2003 6:45 AM
What the smurf is that about?


Just another hissy fit.
KarmaGirl
Reply #45 Wednesday, October 29, 2003 8:22 AM

Please remember that the company that sold you the product is Stardock.  That being said, Stardock's EULA does *not* allow the transfer of any of our products.  Once you have downloaded it and it is functioning, it's yours.  Please keep in mind that the messageboards do not effect a subscription.  The main point of the subscription is unlimited downloads on the site, as well as access to two premium skin packs and a browsing tool.

So, in short, the "official" word is- you can't transfer your license.  It would have been better to have gotten an answer from Stardock before posting this thread.  (Remember, your credit card statement has our name and phone number connected to the charge for your subscription).

mfaccone
Reply #46 Wednesday, October 29, 2003 9:46 AM
Then seeing how that is the "official" word, I am sorry to have put hopes in the minds of a couple people here. Please delete my account from your site and from your records. Please delete my subscription information as well.
mfaccone
Reply #47 Wednesday, October 29, 2003 11:17 AM
Had he said "WB sucks!" I would have been less apt to chime in, but this looks more like he just wants someone to get the goods without Stardock getting paid.


Just wanting Wincustomize to give let someone continue to use what was already paid in full. That being a service.
I am taking what I experienced here as the way they do business all around. That said, I will no longer be an advocate or a user or a customer of stardock products or anything related to wincustomize administration
Sugaree
Reply #48 Wednesday, October 29, 2003 11:30 AM
awwww Isn't that cute, he's taking his marbles and going home

bye bye
KarmaGirl
Reply #49 Wednesday, October 29, 2003 11:43 AM

#46 by Mr mfaccone - 10/29/2003 9:46:26 AM
Please delete my account from your site and from your records. Please delete my subscription information as well.

Are you sure you want that?  Once that is done, you won't be able to log in.  You also won't be able to change your mind.  I would suggest just not using it if you don't want it.  you may change your mind and decide that you want to download something.  If I delete your account (which will not delete your sales record) you will not even be able to log in to the site.

I am sorry that you are being so negative about this, but we are a software company, and we do have EULA just like all software companies do.

IPlural
Reply #50 Wednesday, October 29, 2003 12:02 PM
As far as subscription info, that is a matter of company record tracking licensing I would think. The WinC account is one thing, but any Stardock product or WinCustomize Browser serial information *is or should be* corporate property and official records.

It is also one of the means to keep track of registered verse pirated serial number registration, so...

mfaccone, sorry for you that your deciding upon going this route but I am sure you've made up your mind.

c-ya on the flip side
mfaccone
Reply #51 Wednesday, October 29, 2003 12:46 PM
Are you sure you want that? Once that is done, you won't be able to log in.


Yes.
KarmaGirl
Reply #52 Wednesday, October 29, 2003 1:14 PM
mfaccone, you will need to send an email to [email protected] requesting that your login information be disabled and that you want your subscription disabled.  Once that is done, you will not be able to log in here, or on any Stardock service, which you may find as an issue unless you are also discontinuing use of your Object Desktop subscription.  Please email [email protected] with your request.
mossedmoon
Reply #53 Wednesday, October 29, 2003 4:20 PM
Life would be somehow less without Stardock. Such rigidity should require more introspection I would think...
I.R. Brainiac
Reply #54 Wednesday, October 29, 2003 4:21 PM
All this fuss over a ss.
Styl-X Design
Reply #55 Wednesday, October 29, 2003 5:52 PM
its the principal IR...

mfaccone, if you start a thread about giving away your account and you get some seriouse reply's to it, why don't you just give it away instead of deleting it.
Kona wants it IMO
kona0197
Reply #56 Wednesday, October 29, 2003 6:03 PM
I would take it but i think it against the rules.

I will have to wait until all bills are up to date then sed in my 60 bucks for the object desktop stuff then i will get my level 3 status.
Stockholm Syndrome
Reply #57 Wednesday, October 29, 2003 7:08 PM
Jeez is this still going on?


Grrr I've been trying to stay away but forget it. >
Um, macfannee, do you have no clue what a mountain you're making out of a molehill? You are removing your ability to use an awesome program , OD, because a mod on a skin site pissed you off. Get a grip.
Dude, if you plan to continue hanging out on 'net communities, on
ANY site, you'd best grow some thicker skin, and grow it quick. Your little run-in with Jafo was -nothing-. >
bordfryr
Reply #58 Wednesday, October 29, 2003 7:36 PM
#56 by Kona0197


I will have to wait until all bills are up to date then sed in my 60 bucks for the object desktop stuff then i will get my level 3 status.


Kona, OD is 49.95 the first year and 35.00 for susequent years.
kona0197
Reply #59 Wednesday, October 29, 2003 8:51 PM
yes but I want so other goodies to...
mfaccone
Reply #60 Wednesday, October 29, 2003 9:26 PM
I really wanted to give the wincustomize subscription away to a person who wanted to use it. I wasn't going to use it anymore, and I didn't want wincustomize.com to benefit from a non used paid subscription. Obviously stardock won't let me do that. I own object desktop, a subscription to Stardock... and also a subscription to wincustomize which I didn't need to have a subscription to stardock. Now it appears that if I want one taken away I have to take all away.... OK. Sounds like american corporate machine working here.
This didn't all start with a ss. I had an issue about the way it was handled and the lack of communication forthwith. It happened that during that dispute things went south because of illegal accusations being thrown my way by one of the mods... something to do with prepubescent girls... Anyway, not the point anymore. I decided to keep but bury my subscription so that Wincustomize doesn't get something for nothing... but I will not ever resubscribe to Stardock or Wincustomize in the future. And when I am out talking to people in the field.. I won't be recommending them to this site either.
One of the many things I do in this life is train customer service people... and if I had one person say that we don't get paid enough to deal with a paying customer, or accuse the customer of doing something that is unfounded and with no proof... they would be out the door in a heartbeat, never to be in customer service again. And I think the administration of this site should recognize and train the mods in that fashion. After all, paid subscribers are paying customers.




[Message Edited]

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