credit card being rejected again

credit card rejections

Tuesday, October 12, 2021 by rustysam | Discussion: WindowBlinds

My credit card ia being rejected again. this time on lightstars  novella. this is starting to be a pain.

AzDude
Reply #1 Tuesday, October 12, 2021 1:19 PM

Hello,

Sorry to hear you are having issues.

Please submit a Ticket to Support here https://stardock.atlassian.net/servicedesk/customer/portal/4

 

 


AzDude
Stardock Community Assistant

LightStar
Reply #2 Tuesday, October 12, 2021 3:10 PM

I don't know if this will help, but I've been told that logging out from both Stardock & WinCustomize and clearing cookies, then log back in everywhere I assume, may solve the issue.

rustysam
Reply #3 Wednesday, October 13, 2021 2:13 PM

credit card finally accepted. thanks for all the help.

Island Dog
Reply #4 Wednesday, October 13, 2021 3:33 PM

Glad it's working now.

 

LightStar
Reply #5 Wednesday, October 13, 2021 5:28 PM

Good to hear rustysam! As there are others having this issue though, could you possibly tell everyone what you had to do to get it working? Thanks.

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