The last straw

Tuesday, June 15, 2021 by billstelling | Discussion: WinCustomize Talk

  • You are currently at your download limit. (471 / 30)

Wow, I own every windows mod program from here and, today, I can no longer download anything without being a subscriber... \ Spent all the money for each one, not to mention all the skins I have bought for all of them over the past ten+ years. Member Since: 2/16/2007

Still can't download some of Vampothica skins I paid for here as well...

L......................................................................................................................................................................................

basj
Reply #1 Tuesday, June 15, 2021 8:17 AM

Hello,
Sorry to hear you are having issues. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

RedneckDude
Reply #2 Wednesday, June 16, 2021 3:34 PM


LooseCustomize
Uh, try LOSECustomize.  And it's not.  Is this the first post about this issue?  If so, you're being very rude and it doesn't help.

silverfox491
Reply #3 Wednesday, June 16, 2021 7:31 PM

Since vamppothica put her skins back on the market. any that was purchased before that is no longer available to the purchaser. Strange, since some of them were even free at one time.

billstelling
Reply #4 Friday, June 18, 2021 11:00 AM

I'm a front end developer... Shall we talk about the site? 

sdRohan
Reply #5 Friday, June 18, 2021 11:25 AM

Hello,

I have edited your account.

Clear your browser cookies and try again please.

Sean Drohan
Stardock Support Manager

billstelling
Reply #6 Friday, June 18, 2021 2:22 PM

Good to go.

Supergrovercmstorm
Reply #7 Friday, June 18, 2021 5:44 PM

In the same boat, 271/30 of my DL limit, been this way since OD ran out. Still own most of the stand alone versions.

When I noticed that as a past customer that owns most of the stand alone and cant download without a active OD sub, I didnt bother resubbing. Figured it was just another big FU. Seams it is just a broken system. 

If it is intended well yeah wont be spending anything stardock wise or Master skin wise.

Island Dog
Reply #8 Monday, June 21, 2021 11:38 AM

Just to be clear on download limits on WinCustomize.

If you have a current subscription to Object Desktop you get unlimited downloads while it is active.

If you purchase a stand-alone item such as Curtains, WindowBlinds, etc. (not Master skins), then you get one year of unlimited downloads.

Otherwise, you will need a subscription to WinCustomize. 

 

Supergrovercmstorm
Reply #9 Monday, June 21, 2021 1:04 PM

So ultimately you need to buy a product or sub once a year to download from the site?

Well I am out then, FYI, if you are have a issue getting ppl to use and support your products ( and master skiners ) you might not want to chase them away putting everything behind a paywall. I can see the limit on OD subs but on standalone IMHO that is dumb.

Sorry masters I liked your art but I am done. I will still buy skins for the software I already own but wont spend a cent here again, sure it wont hit Stardocks bottom line but when it hits enough masters maybe someone will start bitchin.

 

EDIT: FWIW I have had accounts  under different handles here since '03.

 

sdRohan
Reply #10 Monday, June 21, 2021 6:17 PM

I am uncertain why the sudden vitriol over this.  It has been this way several years.

Sean Drohan
Stardock Support Manager

Sed
Reply #11 Tuesday, June 22, 2021 11:56 AM

Well SEVERAL YEARS?? ......... Kinda surprised me too. I have what I need and now I can't even download my OWN works. Goofy, but I'm still here.

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