Why can't I download free skins?
Wednesday, October 21, 2020 by zbigniew59 | Discussion: WinCustomize Talk
Why can't I download free skins?
I have purchased many stardock app and wincustomize skins and now when i try to download free skin i have this - https://prnt.sc/v3s368
My purchases at stardock - https://prnt.sc/v3s6hg
My purchases on wincustomize - https://prnt.sc/v3s8ci
and many others.
- WinCustomize User level increases to User Level 4 (Current Customer). Once you purchase any WinCustomize/Stardock product, you will be automatically promoted to User Level 4. This will entitle you to unlimited file downloading on WinCustomize as long as you remain a current customer.
Why????
Reply #2 Wednesday, October 21, 2020 10:05 AM
When you purchase an app from us, you get 1 year of unlimited downloads. After that you are subject to download limits as it's not a current customer status. WinCustomize purchases such as Master skins do not count as purchase.
You can purchase a WinCustomize subscription here for unlimited downloads after that: https://www.wincustomize.com/shop
Reply #3 Wednesday, October 21, 2020 11:17 AM
What about your PERSONAL uploads?? I find myself away from my main PC sometimes and need to show one of MY works to someone! Can't even do that.
Reply #4 Wednesday, October 21, 2020 11:38 AM
What about your PERSONAL uploads?? I find myself away from my main PC sometimes and need to show one of MY works to someone! Can't even do that.
This is more of a support thread for this person. Please start a new thread so we can get more info.
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Reply #1 Wednesday, October 21, 2020 8:26 AM
Hello,
Sorry to hear you are having issues. Please raise a support ticket here : http://esupport.stardock.com/index.php?/default_import/Tickets/Submit . Please include all your details there and support will help you from there.
Thanks
Basj,
Stardock Community Assistant.