That sounds like some strange standards the moving firms have down there.  I used a couple moving firms myself in the past, and although my TV wasn't as big as yours, they wrapped it nicely in some blankets to prevent scratches and put it on the stand during the transport, securely fastened it so it wouldn't tip over. 

If you haven't already, see if you can find these industry standards online, or if you know someone that's familiar with the law down there that might know.  It sounds like BS to me though.  Common sense would dictate that you don't place a TV face down, unless it's on a mattress or something else that wont break it. (Or does for me at least.)

Good luck with everything else though and hope you all settle in soon !  

Sounds to me like there was none of that to be found.

Thanks, Tom.  As for any kind of action regarding the TV, the firm will rigorously defend its position and state that it should have been covered by insurance, which sadly I did not take out to keep costs down. 

I told the person I was speaking with: "You claim on your website and in writing to take the greatest of professional care and responsibility with our possessions, so I didn't think I'd need insurance if such great care and responsibility was taken for my property.... the key word there being 'responsibility'.  I have five witnesses that my TV was poorly loaded and my advice/protest ignored.  I did removals for nigh on 30 plus years, so I know how to load a furniture truck, and the damage is the result of your firm's neglect, so the onus is on you to cover the replacement cost of that TV."

I may as well have been speaking to a brick wall because her attitude was appalling and there was no way I was going to get anywhere with my claim.  Oh well, the company will miss out on $25 to $30 thousand from family members who are also moving here .... though the figure is likely to be higher than that because I will advise anyone considering moving to steer clear of that firm.

 A friend has recommended another company I've used before without issue, so I'll be going with them from here on, as will my family members.

Nope, none of that was present.  I wish now that I had gone with another firm I'd used before.  It may have cost a bit more but I'd be a lot happier now if I had done.  The thing is, the bigger companies do not care about customers, just their profit margins. 

Had I been 20 or so years younger, I would have hired a truck and done it myself, as I did most times in the past, but there was no way I could have done it myself this time, not with multiple arthritic joints and the muscle deterioration.

Oh well, you live and learn.

When we moved from Melbourne to Ballaarat there was a lot of stuff I wouldn't trust with a removalist.... like a bicycle with an insured value of 10k, needless to say my Computer [and the other ones]...so I did enough trips by car to actually have made it from Melbourne to Perth and back....twice.

Interesting thing is.... what it cost in petrol was less than what all that added value for transport would have cost me in insurance.  So it was a win-win, really.

What we DID have to get removalists for was the really big stuff...and the most delicate/valuable of that was 2 Chinese laquered glass cabinets....but everything arrived without issue so all was good...

This is the first time I have ever had an issue with a removalist.  Every other time, and there weren't many because I mostly did it all myself, everything arrived without blemish or damage.  Had it been within the same state I probably would have done it myself gotten a few mates to help out, but being it was interstate I needed a removalist to do it for me.  Unfortunately, I picked a bunch that were as rough as guts, then denying the fact when they stuffed up.

I should have insisted that the TV went upright on the second part of the load [which didn't arrive until a month later] but it's more likely the TV would have arrived in working order.  Thing is, they'd already closed up the container [yeah, the first part was put in a 20 foot shipping container] and weren't overly keen on opening it up again.  Still, I should have followed my gut instinct and forced the issue for them to reload the TV more safely.

Oh well, it gave me a legit excuse to purchase a larger screened TV.... something I had been considering for a while, it's just that it came much sooner than I had originally planned.  Not to worry, though, and it prompted an upgrade of the home cinema set up with new speakers and 5.1 receiver.

The 5.1 receiver arrived today and now the work begins to hook it all up and change around the lounge-room to make best use of it.....

....and it ain't gonna connect itself up while I'm yakking to you lot.  

Damn and double damn!!!!!!  Just set up my big beasty and it don't boot up.  There's power getting to the mobo and the necessary components but it won't start.  I figured there may be a loose connection due to the move, so I reseated everything to test that theory.... still no go.  It's like something has shorted out and/or died, so replaced several key components but nothing I tried has fixed the issue.

It looks like I may be up for a new build to go into the Coolermaster Cosmos II case.  I've got a feeling it's the ASUS ROG board that's gone bung.  It's the 3rd one I've had issues with now.  Won't be getting another!  Thing is, it was working perfectly well on the morning of our move, so I'm thinking something went guts up in transit.

Anyway, I've been looking at new components to put in the beastie and came up with a couple I quite like the look of.  The first is a MSI X399 SLI Plus TR4 socket  motherboard

The CPU I selected is an AMD Ryzen Threadripper 1900X 8 Core Socket TR4  3.8Ghz Unlocked CPU.   Yeah, I know there has been 2 more generations since it's release, but for AU$ 299.00 it is a good deal, compared to its original retail price.  The RAM from the ASUS build is still good, so for AU$717.00 [plus the salvageable parts from the ASUS] I'm getting a fairly decent machine

Did you take a look at the Bios/Cmos settings to make sure they're still right? (Or is it even getting that far?)  Wouldn't be the first time those settings went sideways after a computer has been unplugged for awhile.

Not to discourage you from looking at new hardware...   

If it was something as basic as a MoBo battery gone bust yer gonna look like a wee bit of a twit...

Naturally, one of the things I never trusted to a removalist was my computer....that went by car [and survived]...

Yeah, I cleared the CMOS via the reset button at the rear.  I tried to reset the BIOS but could not progress that far.  The best I can get on the mobo is for the start button to light up, but nothing happens when I press it.  After reseating everything and checking all the connections, I hoped it'd just fire up, but alas, no.

 Nah, it's not the battery.   I reseated it and nothing.  I also replaced it with one I know to be working and nothing.

I didn't have that luxury, having moved from QLD.  I could have put it on the plane when we flew down, but at the time it was going to cost a fortune due to its weight... all up.96kg.  Sadly, I was at the mercy of the removalists, and yeah, as it came to be known after the fact, they were as rough as guts.  However, the beastie was well wrapped and there were no visible signs of damage on the exterior.... hence my belief something had come adrift inside and my attempts to reseat/reconnect everything.

It could even be that just trying to boot it up after the trip down here caused the damage, not that there were any signs to suggest anything was faulty when I opened the case.  I mean, if it had been something faulty electrically, surely I would have smelled burning?  Thing is, I do not know the cause for sure, so I don't know I can blame the removalists for sure.

Anyway, it is dead and no signs of a resurrection, so I have salvaged all that is still okay and will install it in the new build once I get the parts.  I managed to sell another PC I built to cover the costs, so at least I'll have recouped some of the cost..... about half, maybe a little more  And to think, I wasn't going to build anymore PCs.

You wouldn't credit it!!!  I was removing parts from the Big Beasty for the new build when she started to fire up.... like start... boot, etc.  It gave me a bit of a scare because I had my hands inside the case when all the fans began to spin up and the lights came on.  I had forgotten to unplug it after making adjustments to connections, etc. 

I tried time after time to get it going and nothing, zilch.... eff all.  Then, right out of the blue, the mobo lit up and the fans began whirring.  I thought WTF, I try everything I know without result, then, without even trying, she boots up and makes a liar of me.

The only thing I can think of is that I accidentally pressed the 'START' button on the motherboard.... cos other than that.... it's fechen haunted.  Anyway, I put back the parts one at a time to see if I could isolate/locate an offender, but no, as each part was installed, the machine rebooted each time without issue.  I just don't understand it!!!!  Why did it refuse to co-operate when I'd done all that I could to get it started, and then, without positive input from me, Big Beasty starts up and Windows begins to load.

Fechen computers!!!!  They can be your best friend much of the time, then at other times they become your worst enemy and drive you to complete exasperation... like where the fech is my strait jacket.

Hmm, self-healing computer.  I like it!   

DaveRI

reply 13

Hmm, self-healing computer.  I like it!   

Yeah, it's the weirdest thing.  Like I tried everything to get it going, then all of a sudden it boots up like there had been no issue.  Other than it is haunted, I have no explanation as to why.  Thing is, I may never have known if I hadn't forgotten to power it down and unplug it prior to removing some of the components to put in the rebuild.  I just tried to power it up again... to be sure, to be sure, and yup, she's still firing up.

Anyway, now the question is, do I still rebuild with the AMD Threadripper and X399 mobo?  I'm thinking yes, because then I could upgrade a desktop PC I have spare for Steve, who currently is relying on a 13" laptop that doesn't really suit his needs due to failing eyesight.   A desktop PC with a bigger 27" screen would be better because he'd be able to see it better. 

Humidity/condensation.

Like I said, yer gonna look a wee bit of a twit......

Yeah, I do feel a bit that way, having tried everything and failing to get the machine started, just for it to miraculously start itself somehow.  Thing is, there's bugger all humidity down here, and there wasn't much before we left Qld, so I'm not too sure it would have been that.  And it wasn't the battery, either.  I replaced the original with a brand new one, and still nothing... and it wasn't the new one because Big Beasty eventually booted with the replacement.

No, I think something had come adrift during transit and I failed to find what it was with the 1st reseating.  In fact, reseating everything failed to resolve the issue on the 2nd and 3rd attempts.  Nope, to all accounts and purposes, Big Beastie was dead and I was up for a new machine.  I had given up on it and was salvaging parts for the new build when suddenly it sprung to life.... and I have no idea what I did [or didn't do] to change things.  In fact, it was what I didn't do, disconnect the machine from the power that revealed it wasn't dead.

Oh well, all's well that ends well, though I still feel inclined to do the rebuild, if only to get the additional PCIE slot.  Most mobos these days have five PCIE slots, as does my current board, and sometimes there's only four, whereas the MSI X399 I'm interested in has six, therefore allowing me to add an extra USB 3.1 card to connect all my external drives. 

Don't know why, but most motherboard manufacturers these days have cut the number of PCIE slots from 6 or 7 down to 4 or 5.  My first ASUS board had 7 PCIE slots, the latest version has only 5, which is no good to me when I have six cards to install.

You had to get there either by boat or plane....you can't walk it...so it will be humidity...one way or another.

Sub-tropics to 'just north of Antarctica'....I'd be staking money on it...

Nope, it wasn't that.... besides it was wrapped in bubblewrap then encased in polystyrene foam.... should have been humidity proofed.

However, I now know the cause as to why it appeared dead.  I reinstalled all the components to the motherboard, etc, and everything was fine, but when I began reloading the HDDs one by one and rebooting, one of them chucked a hissy fit and the machine refused to start.  Once I had removed it the machine booted as normal.

Oh well, them's the breaks.  Luckily it was one of my older drives [a 250 gigger] that had nothing too important on it, just a few downloaded programs from majorgeeks.   There's nothing that can't be replaced and updated at the same time.

I have a feeling you don't understand the dynamics of weather change.  If you hermetically sealed the machine in one place...and transported it to another....that's when you'll really have issues.

And leaving it unsealed is only a bit better....you'd have to wait till any condensations had disipated anyway.

It's why you see those little bags of silica crystals in electronics...

Yeah, there may have been slight moisture in the machine prior to transport, but it was working perfectly well the morning of removal pickup.  When it refused to start when we got here, I removed the components attached to the machine one by one and rebooted without success. I even swapped the installed RAM for spare sticks that I knew to be working okay.

At that point, however, I had not removed any hard drives.... that was an afterthought.  It was only when I removed the drives one by one that I discovered the issue.  One was faulty and was thus removed.  Once I had done that the machine booted as perfectly as before.

Besides, if it were condensation, moisture and/or humidity, why didn't the machine play up/not start when humidity was at times 90% plus in Ipswich? 

Prior to leaving, though, there was little humidity to speak of due to the drought conditions sweeping across the mainland.  Anyway, I don't much care about all that now that I've found the culprit.  I'm just happy to have a working machine again and not have to rely on my [piddly screen] 13" HP 2-in-1 to do stuff.