No Suitable Decoder Found (Again)
Wednesday, October 30, 2019 by Gregory2001 | Discussion: WinCustomize Talk
Downloaded Deskscapes 10 - again - same problem. Back - again - to Deskscapes 8.
Reply #2 Wednesday, October 30, 2019 12:34 PM
Just stop. Your form letters do nothing. And, for the record, the last time you told me that no one contacted me. Months later and still no response.
Reply #3 Wednesday, October 30, 2019 12:47 PM
Just stop. Your form letters do nothing. And, for the record, the last time you told me that no one contacted me. Months later and still no response.
Greg, you have been responded to in a number of threads - a number of times - if I am not mistaken. We have tried many many things to help you. To my knowledge, you are the only one left with this issue.
Sean Drohan
Stardock Support Manager
Reply #5 Wednesday, October 30, 2019 4:34 PM
I know. That's what you said last time.
We can work on it again but we will likely be covering a lot of ground over again - me asking you to try things you already have - but I can't comb over every thread seeing what all has been done.
Let me know and Ill work with you personally on it.
Sean Drohan
Stardock Support Manager
Reply #7 Wednesday, October 30, 2019 9:28 PM
Just stop. Your form letters do nothing. And, for the record, the last time you told me that no one contacted me. Months later and still no response.
Greg, you have been responded to in a number of threads - a number of times - if I am not mistaken. We have tried many many things to help you. To my knowledge, you are the only one left with this issue.
Sean Drohan
Stardock Support Manager
Think again..please see https://forums.stardock.com/496748/cant-change-wallpaper-deskscapes
from reply 7 on.
Reply #8 Wednesday, October 30, 2019 10:10 PM
I did. For months.
https://forums.wincustomize.com/495802/page/1/#3754255
July 13 - Requests from Support not responded to [post number #16].
For Support to replicate and thus resolve an issue the dialog really needs to continue.
Coincidentally....does the posting of this thread No Suitable Decoder Found (Again) infer that the problem has returned... or is it in fact still the same problem that has continued unabated?..
Reply #9 Thursday, October 31, 2019 12:07 AM
I did. For months.
https://forums.wincustomize.com/495802/page/1/#3754255
July 13 - Requests from Support not responded to [post number #16].
For Support to replicate and thus resolve an issue the dialog really needs to continue.
Coincidentally....does the posting of this thread No Suitable Decoder Found (Again) infer that the problem has returned... or is it in fact still the same problem that has continued unabated?..
Problem has returned.
Reply #10 Thursday, October 31, 2019 9:25 AM
The dialog did continue. My posts were removed by sdRohan and I was banned. I had "real" support un-ban me. Not relevant anyway. DS8 works. Problem has returned.
Reply #11 Thursday, October 31, 2019 10:54 AM
Greg / SJN
The dialog did continue. My posts were removed by sdRohan and I was banned. I had "real" support un-ban me. Not relevant anyway. DS8 works. Problem has returned.
Problem has returned.
I get your frustration, and share it, but if we can't keep a dialog going - knowing full well we will ask questions we have before (and have them responded to in a constructive manner) - how can we be expected to resolve it?
Also, we need complete and concise responses; sometimes both of your answeres can be very brief - not answering all questions asked or providing the data asked for.
If and when you both are ready, let us know.
Regards,
Sean Drohan
Stardock Support Manager
Reply #12 Thursday, October 31, 2019 11:01 AM
You can't keep a dialog going when your posts are removed and you are banned.
Reply #13 Thursday, October 31, 2019 11:46 AM
You can't keep a dialog going when your posts are removed and you are banned.
There are a few reasons why posts would be removed or a person banned (temporarily in your case) - to name the primary:
-Disruptive / abusive posts / language
-Spam
-Off topic which disrupts the flow of conversation in a thread
If I recall, some of yours fit some of these. That does not mean we do not want to help you - you just have to follow what I laid out in my prior post...
Regards,
Sean Drohan
Stardock Support Manager
Reply #14 Thursday, October 31, 2019 12:08 PM
None of the above have ever applied to me. And I already "followed" your "layout".
Reply #15 Thursday, October 31, 2019 12:36 PM
None of the above have ever applied to me. And I already "followed" your "layout".
I am going to jump in here as you seem to be taking this thread off at a tangent.
You either would like support or you would not.
Personally I would recommend working with Sean, he will try his best to get enough information about the problem so he can inform development so we can see if we can resolve the issue for you. But if you do not work with Sean then no information will make it to development so the issue that seems to be only impacting 1-2 people will remain.
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Reply #1 Wednesday, October 30, 2019 11:38 AM
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDude
Stardock Community Assistant