Black Screens Again!
WindowBlinds 10.8
Tuesday, May 21, 2019 by RedneckDude | Discussion: WindowBlinds
Guys, I have 3 black screens again every time I load a windowblind.
Triple monitor system, DeskScapes 10 installed but not running, wallpaper set via windows personalization.
WindowBlinds was installed via My Downloads.
Nothing else has changed since the last thread where this was fixed, other than a windows update.
DisplayFusion still uninstalled.
Reply #2 Tuesday, May 21, 2019 3:08 PM
RND,
What is the status of Fences - it it installed? If so, does the 'Translucent Fences Background' (checked) in Fences have any effect?
Are you able to set the background after any black screen is seen?
----------------
Sean Drohan
Stardock Customer Service Manager
Reply #3 Tuesday, May 21, 2019 3:48 PM
That setting was checked in Fences. I unchecked it and rebooted. Upon reboot, I loaded several different windowblinds and still have black screens.
Reply #4 Tuesday, May 21, 2019 3:55 PM
I am running the Nexus Dock, which has a button to restore wallpaper. If I click it, or reset wall in windows personalization, my wall returns.
Reply #5 Tuesday, May 21, 2019 9:59 PM
Well, what do you know. Today's Windows update seems to have fixed the issue. Go figger.
Reply #6 Saturday, June 1, 2019 11:35 AM
Still having black screens at every load of a windowblind. DeskScapes disabled.
Reply #7 Saturday, June 8, 2019 3:37 PM
Still having black screens at every load of a windowblind. DeskScapes disabled.
Reply #8 Monday, July 29, 2019 8:20 PM
Ok, DeskScapes installed in an effort to become a dreamer, and lo and behold, black wallpapers again, EVERY time I load a WB.
Come on guys, let's fix this.
Reply #9 Monday, July 29, 2019 9:13 PM
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDude
Stardock Community Assistant
Reply #10 Tuesday, July 30, 2019 8:58 AM
Ok, DeskScapes installed in an effort to become a dreamer, and lo and behold, black wallpapers again, EVERY time I load a WB.
Would really like to help, RND, but - if I recall - we threw the kitchen sink at this issue but could not resolve it. To my knowledge, you are the only one left with the issue you are detailing with WB.
Anything you could provide - what additional tests you have done - would be helpful:
- What version / build of Windows 10, is it an insider build?
- Test with a single monitor
- Is it every skin or just some?
- Clean boot (new Win admin account, disabling all but WB and MS essential services):
https://forums.wincustomize.com/486023/windowblinds-support-faq#cleanboot - Purging an reinstalling of WB:
https://forums.wincustomize.com/486023/windowblinds-support-faq#reinstalling - Does it happen on other PCs you may own?
Sean Drohan
Stardock Support Manager
Reply #11 Tuesday, July 30, 2019 11:28 AM
Sean, I have done the purges on both WB and DeskScapes. More than once.
The only thing that solves the issue is to uninstall DeskScapes. Deactivated isn't good enough.
It only happens on this PC, all skins.
I have not tried single monitor, but I shall. Stay tuned.
Reply #12 Tuesday, July 30, 2019 11:31 AM
It only happens on this PC, all skins.
Ok, but does not on another you have with DS installed / running?
Also, the clean boots, as PITA as they can be to perform, are helpful to eliminate Windows account issues, settings, and 3rd party apps.
Sean Drohan
Stardock Support Manager
Reply #13 Tuesday, July 30, 2019 12:36 PM
Just went single monitor. Issue resolved. but that isn't gonna work.
Ok, but does not on another you have with DS installed / running?
Reply #14 Tuesday, July 30, 2019 2:05 PM
Can I take a guess? I'm going to say Graphics card or drivers. Did you try an older driver?
My problem is way beyond that. I think my computer just can't run DS. When I open the config screen that's it I can't click on anything. The config box goes white an says not responding and I have to close it out with task manager.
Sorry about that this, is not about me.
Reply #15 Tuesday, July 30, 2019 2:44 PM
Can I take a guess? I'm going to say Graphics card or drivers. Did you try an older driver?
If we can't resolve this, I'll just make my dreams on a single monitor rig. Pain in the ass though.
Reply #17 Wednesday, July 31, 2019 10:46 AM
By the way, Sean, this black screen thing does not happen if I DO have a dream running.
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Reply #1 Tuesday, May 21, 2019 12:26 PM
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
This was mentioned in your other thread so Neil is aware .
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDude
Stardock Community Assistant