Trying to purchase Master WB but processing keeps expiring. Happened twice and no purchase. Solved with IE (yuck)

Saturday, March 9, 2019 by Uvah | Discussion: WinCustomize Talk

Want to buy adni18's new Master WB but each time I click process (purchase) order it times out. Any help would be appreciated.

basj
Reply #1 Saturday, March 9, 2019 9:03 AM

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Uvah
Reply #2 Sunday, March 10, 2019 9:30 AM

Tried again this morning. Still a no go. Processing times out.

sdrohan
Reply #3 Monday, March 11, 2019 9:16 AM

Hello,

Sorry to hear you are having trouble.

Want to buy adni18's new Master WB but each time I click process (purchase) order it times out. Any help would be appreciated.

If you have not, please try a different browser.

----------------
Sean Drohan
Stardock Customer Service Manager

Uvah
Reply #4 Monday, March 11, 2019 10:07 AM

Had to use IE. Why wouldn't it work with Chrome?

sdrohan
Reply #5 Monday, March 11, 2019 10:50 AM


Had to use IE. Why wouldn't it work with Chrome?

It likely would work in Chrome if you used an incognito window - you likely have a Chrome extension that is not happy with something on the page.

----------------
Sean Drohan
Stardock Customer Service Manager

Uvah
Reply #6 Monday, March 11, 2019 11:18 AM

The only Chrome extension I have is Adblocker. 

Gaspershooters
Reply #7 Monday, March 11, 2019 11:58 AM


The only Chrome extension I have is Adblocker. 

Uvah
Reply #8 Monday, March 11, 2019 12:47 PM

Skeptical?

AzDude
Reply #9 Monday, March 11, 2019 1:03 PM

Hello,

Sorry to hear you are having issues.

AdBlocker in Chrome does interfere with some areas within WC

Try running with Adblocker turned off on this site , see if that works

it does for me . I only use Chrome.

 


AzDude
Stardock Community Assistant

Uvah
Reply #10 Monday, March 11, 2019 2:14 PM

Never had any issues with adblocker on WC in the many months I've used it. None. And I only use Chrome as well.

RedneckDude
Reply #11 Tuesday, March 12, 2019 10:28 AM

IE because it works better!!

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