Don't know what else to do. SOLVED!

Thursday, January 10, 2019 by Uvah | Discussion: Personal Computing

I edited my original post about my hp being back up and running, it isn't. First it slowed down to a crawl and I get a stop code that says unmountable boot volume. I tried booting it up with the USB hoping to repair it. No go as the repair screen never came up. Now I'm trying to reinstall Windows and the first time it came back with an error message that says cannot install Windows on specified drive partition. I did not have this problem before. I'm literally at my wits end with this. Refurbished laptop, 16 gigs of ram a new hard drive and now this. I'm attempting to install Windows again. If this doesn't work I don't know what else to do. I can't afford a new one and I'm strapped now as it is. Any suggestions at all.  


New HD arrived today and HP is back up and running. How long is anyone's guess lol.

Reply #1 Thursday, January 10, 2019 11:14 AM

When you get to the point where your partitions show up during the fresh install, delete and and all existing partitions and create a new one Ross. It will create a fresh system partitions. That should help.

Reply #2 Thursday, January 10, 2019 12:09 PM

You are a genius Tom. I have another page open to MS support and a step by step guide on how to do just that. Thank you dude.     

Reply #3 Thursday, January 10, 2019 1:16 PM

I have some questions. I use Winstep and I keep four drawers. The reason I mention the draws is that when I clicked to open one all I got was a black background image. This happens occasionally where I'd get black background images behind an open window or app when it first starts up. Next question: What would make everything slow down to nearly a crawl? If I click anywhere on the desktop the wallpaper drops down a bit and is surrounded by a white strip. In the browser, didn't matter which one I used. It would freeze the I'd get a black background where the browser should be. I though maybe the graphics driver had something to do with it so I went into control panel and opened device manager. Right clicked on the Intel graphics and opened properties. I clicked update driver thinking that might be it. It found drivers and started the install. The progress bar stopped short of halfway and stayed that way for more than an hour. I clicked on the back button to see if anything was amiss then back to the download. It was searching for preinstalled drivers and then said the drivers are the correct ones. Now I'm beginning to wonder if the driver install caused all that. As for the damaged partitions I have no clue.

Reply #4 Thursday, January 10, 2019 2:00 PM

After going through the process step by step when it came to formatting the drive it said it couldn't format the drive and returned the same error code that started all this. Now I'm trying the repair computer part that din't show up the first time. I dunno.   

So now I'm in the command prompt. I entered start diskpart then list disk and a bunch of other commands until I got to the exit. Entered that and now I'm looking at a blue screen and just the cursor. Which took me back to advanced option. Clicked on repair start up, nope, that didn't work. Now I'm trying for the system image on my external drive it it sees it. Last time. After this its off to the repair shop because I'm all out of ideas. 

Reply #5 Thursday, January 10, 2019 2:50 PM

Always have to wonder about the basic "Is it getting hot on you?"  Is air moving through there, do you have any utility to check temperatures?

Reply #6 Thursday, January 10, 2019 2:54 PM

Luke warm to the touch. In fact I hardly feel any warmth.

Reply #7 Thursday, January 10, 2019 3:13 PM

You might try pulling the Ram banks (2 of them I'm guessing) out one at a time to see if it works with one and not the other.  (You might need to have a specific slot filled when using only one.)

Reply #8 Thursday, January 10, 2019 3:19 PM

Doesn't matter now. I'm booting again from the usb because there's a missing operating system. Gonna try again and cross my fingers.

Reply #9 Thursday, January 10, 2019 3:25 PM

There's also the possibility you just happened to get a lemon new hard drive.  I imagine you don't have a dozen machines hanging around, but if you've got anything else to could plug the into to see if the drive itself works, that might be good.

Reply #10 Thursday, January 10, 2019 3:39 PM

The drive works. I did an extensive check with the diagnostics tool and it passed both Smart DST and Long DST. Now that the drive is totally blank, no partitions to delete or create a clean install should work.

Didn't work. I'm returning the HD to amazon for a replacement. At this point all I want it to do is work. Once I get it working if at all, I'm thinking of selling it. Screw this refurbished second hand BS.

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