Bought by mistake
Tuesday, September 4, 2018 by gevansmd | Discussion: WinCustomize Talk
I just purchased a WB but didn't realize Ashampoo was still in my cart. I had considered and rejected it a short time ago. I have not downloaded the software, can I get a refund?
Reply #2 Tuesday, September 4, 2018 8:29 PM
I just purchased a WB but didn't realize Ashampoo was still in my cart. I had considered and rejected it a short time ago. I have not downloaded the software, can I get a refund?
Hello,
I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj
Stardock Community Assistant.
Reply #3 Wednesday, September 5, 2018 10:18 AM
Hello,
Sorry to hear you are having trouble.
WB was not part of that recent order but I did refund the AS products. That left a skin in the order as the lone purchase for that order.
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Sean Drohan
Stardock Customer Service Manager
Reply #4 Wednesday, September 5, 2018 1:41 PM
Hello,
Sorry to hear you are having trouble.
WB was not part of that recent order but I did refund the AS products. That left a skin in the order as the lone purchase for that order.
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Sean Drohan
Stardock Customer Service Manager
Sorry I meant I purchased a window blind, tnot the software itself. Thanks!
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Reply #1 Tuesday, September 4, 2018 7:40 PM
I'm sure support will be able to take care of this when they return to work tomorrow morning.