Object Dock will not install...in fact none of my apps will...says activations keys are wrong! (Resolved!)
Friday, August 17, 2018 by WebGizmos | Discussion: ObjectDock
Ok...pc crashed and needed to reinstall some apps...started with ObjectDock..."serial# wrong!?" I haven't even tried others so I don't get frustrated. So anyone know what the problem is? These are all paid for apps with serial#'s downloaded from Stardock and "should" be valid! Is this going to continue into the future?
 |
|
Page 3 of 3 | |
|
|---|
This really sucks. 
Reply #44 Saturday, September 1, 2018 3:42 AM
Sorry to hear you still facing the problem WebGizmos, wish I can help. Anyway, I have to let you know that Stardock will be on Holiday Weekend and will only be back on Tuesday. We appreciate your patience and understanding.
Thank you,
Basj,
Stardock Community Assistant
Reply #45 Saturday, September 1, 2018 5:08 AM
Sorry to hear you still facing the problem WebGizmos, wish I can help. Anyway, I have to let you know that Stardock will be on Holiday Weekend and will only be back on Tuesday. We appreciate your patience and understanding.
Thank you,
Basj,
Stardock Community Assistant
Reply #46 Tuesday, September 4, 2018 12:29 PM
Reply #47 Tuesday, September 4, 2018 4:21 PM
Like I said..."same thing" aka "same error"...it doesn't activate...I get the same errors I've been getting...nothing new.
Reply #48 Wednesday, September 5, 2018 5:57 AM
So what's the deal? Am I ever going to get to use my ObjectDock again? I think this is dragging on long enough now.
Reply #49 Wednesday, September 5, 2018 9:28 AM
So what's the deal? Am I ever going to get to use my ObjectDock again? I think this is dragging on long enough now.
Easy, Web.......... I am doing what I can to get a decade old legacy app working for you. Finding dev time, and justifying it, is not as easy as you may believe.
Reply #50 Wednesday, September 5, 2018 10:44 AM
So what's the deal?
I PM'd you a new key, Web - make sure you use it and only have version 1.9 installed - you can use the purge to get rid of all and start fresh:
https://forums.stardock.com/485816/objectdock-support-faq#reinstalling
----------------
Sean Drohan
Stardock Customer Service Manager
Reply #51 Wednesday, September 5, 2018 9:06 PM
So what's the deal?
I PM'd you a new key, Web - make sure you use it and only have version 1.9 installed - you can use the purge to get rid of all and start fresh:
https://forums.stardock.com/485816/objectdock-support-faq#reinstalling
----------------
Sean Drohan
Stardock Customer Service Manager
Thanks Rohan...
ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again.
I know Stardock Central doesn't work anymore...but do I maybe need it installed anyway?
Reply #53 Thursday, September 6, 2018 10:10 AM
NASA We have liftoff! 
Reply #54 Thursday, September 6, 2018 10:39 AM
Now THAT is what I call perseverance and GREAT tech support. 
Reply #56 Thursday, September 6, 2018 11:25 AM
Very glad to hear it.
To be completely honest, the extent of my involvement here was was some testing and being an skillful nagger to this man:
T-Man
https://forums.stardock.com/user/3
Don't go crazy thanking him - I need him to stay humble to do stuff for me 
Again, glad it worked for you, WebGizmoz, and thanks for your patience.
Sean Drohan
Stardock Support Manager
Reply #57 Thursday, September 6, 2018 12:00 PM
Very glad to hear it.
To be completely honest, the extent of my involvement here was was some testing and being an skillful nagger to this man:
T-Man
https://forums.stardock.com/user/3
Don't go crazy thanking him - I need him to stay humble to do stuff for me
Again, glad it worked for you, WebGizmos, and thanks for your patience.
Sean Drohan
Stardock Support Manager
Now...if we could only get the weather docklet working! 
Please login to comment and/or vote for this skin.
Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:
- Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
- Access to a great community, with a massive database of many, many areas of interest.
- Access to contests & subscription offers like exclusive emails.
- It's simple, and FREE!
|
|
Page 3 of 3 | |
|
|---|
Reply #41 Wednesday, August 29, 2018 10:33 AM
Ok...tried again and still wouldn't activate...got this instead...
"Application start: 2018-8-29 17.30.4
Downloading test internet data...
Download: success
Test internet data - failed
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected]."
And got his in Fiddler....
"http://sdcentral.stardock.com/activate/connect.html"