WindowBlinds 3.51 available

Monday, June 2, 2003 by [email protected] | Discussion: WinCustomize Talk

I believe I've got all the enhanced, ODNT, and Stardock Central installers properly updated now. Use the form at https://www.stardock.com/support to get the enhanced links and serials or your CM/SDC as appropriate.

Customers who's ODNT subscriptions have expired, please contact [email protected] with your serial. They have a link that you can use with the CM to get 3.51.

Any other specific questions on this, email [email protected] rather than support. They have enough with the people who aren't reading here for info on this matter.

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Drop125
Reply #21 Tuesday, June 3, 2003 2:41 PM
I never sais it was a win custom issue..Let me explain a little better...I caslled stardock to inquire about the whole OD package...Well first off let me also say..I have a Assoc Degree in computer and electronic sciences...So I think the fact that I also work completly in the industrial side of the computer world..To reiterate I am not A# certified.But I tech support calls from It Managers on how to run their system allday...Now back to the problem..When I spoke to Stardock they said you could down load all software after I purchased the OD package. When I informed her that the computer I had was not online she Said..."you can just instal it at work on that computer then Back it up and put it on your computer....as long as we dont see multiple IP address on your account then you will be fine." Well lo and behold your computer denies you an install unless it can authenticate your serial # on line.....She knew my computer was not online and informed they had workarounds for such issues....What happens is every couple of days WB locks up or fails to properly load then I have to go back and uninstal everything to make it work again..also it will sometimes emulate a freeware install in that it will not skin everything like it should IE scroll bars and D boxes. I fell that she should have knowen that Trying to do this would end up being really hard because when you backup and repair it Refuses because you have to be online for Authentication....Now I know it is not a win custime issue, Its just that Stardock support Basically said Tough We cant really help you out..Although they Did suggest that I shell out another 5 or 10 dollars to get the CD rom....But jeez Why should I throw more money at the problem????

Drop125
Reply #22 Tuesday, June 3, 2003 2:46 PM
And to Karma Girl...I hear your reply to email support..Im sorry but they just really havent been very helpful and I really feel that I was mislead in what I was actually purchasing..Like I said They told me I was paying for software..Not a "Service" and from what I do understand..Most of the hard work of skinning is done freely by people who just like to do it....So The Service was not properly explained to me before purchase..You cant sell a Mercedes Benz With a Pinto motor and still say its a Mercedes

[email protected]
Reply #23 Tuesday, June 3, 2003 3:53 PM

You're not using the Component Manager correctly. In offline situations, with no access to the internet, it depends on your serial number being properly entered. You also have to use the backup/restore features to transfer the .cab and .cmi files to the computer and then install them there.

If WindowBlinds is running fine and then "something" happens and it stops working and only a reinstall makes it works again, your PC has some major issues going on that have nothing to do with WB.


Frogboy
Reply #24 Tuesday, June 3, 2003 4:17 PM
Drop: Email [email protected], ask for refund, tell them Brad sent you and said to give you a full refund. 

Drop125
Reply #25 Tuesday, June 3, 2003 4:32 PM
Its not the refund...I dont want a refund..I just feel that WB doesnt seem very stable..It is the only part that doesnt work that well..I do enjoy CurserXP and I also really enjoy Icon Packeger...I just feel i was Very Misinformed by Sales on exactly what I was paying for...I was lead to belive that I was getting software not a service as karma girl stated...Also once I quit working where I do I lose my ability to DL stuff..Since the Only OD manager I got registered belongs to my employer...So thank you frogboy...Its not the price it is just very frustrating trying to do updates and installs when I have to go from one computer to the next.Also I tried to install that new 4.00B and it gives me trouble to...Anyways....I think you should make sure sales Learns how to state exactally what it is you are getting...And I will probably get the CD rom later this week to see if it really helps..I was informed that The Software is actually on the CD Rom and not the Service......

michael havard
Reply #26 Tuesday, June 3, 2003 4:47 PM
Sorry this if off topic but a frustration lately. Why is it that we get people who claim to be educated and yet can't spell, punctuate, or use proper capitalization? Have we just become lazy or careless?



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mpapad
Reply #27 Wednesday, June 4, 2003 12:11 AM
After unistalling 3.5a, clearing everything ( directories, registry ) and installing 3.51, I've noticed that start button, dialog buttons, the tasks in taskbar, menus, checkboxes and radio buttons stopped skinning.
And also have the problem of tabs that have icons in them ( like SDC ) appear black.

Any ideas?

Michael.
PS. This is on Win2000pro.




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[Message Edited]

KarmaGirl
Reply #28 Wednesday, June 4, 2003 5:51 AM

Drop125, since you refer to the tech support that you spoke with as being female, you were obviously speaking with me (as I am the only female tech support...)

Anyway, you obviously have misunderstood on how to use it or did not follow up with support on your questions.

You absolutely can install it on a non-internet machine (and if you would have emailed support for clarification, I would have explained it to you).  First, you install the Component Manager and fill in your information.  Press "update configuration".  this will fail to connect *but* it will add your serial number into your registry (make sure this is the serial number that you registered the other install with).  you then make a backup on the internet connected machine and restore it on the non-internet machine (this is through the built in "backup/restore" features.)  They then show up in "downloaded components" as ready to install.

you have to logically look at this a minute.  You purchased an online subscription.  It's typically assumed that you have internet access when you purchase an online subscription.  If you are not online, we offer Object Desktop on a neatly self-contained CD.

You have never been misled.  You simply just don't understand the whole concept.  Our web site clearly shows both the download and CD option for purchase.  It also clearly states that Object Desktop is an online subscription service.  It is not sales short comings that you did not understand that.  What you said about support is also untrue: "Stardock support Basically said Tough We cant really help you out.."  Considering that I manage support, I can assure you that nobody ever said that to you or anyone.  If we feel that we can not resolve an issue, then we suggest a refund.  We *never* say that we can't help you.

And as I stated before, you would most likely be better off emailing support instead of posting.  Public posts get public replies.


KarmaGirl
Reply #29 Wednesday, June 4, 2003 5:53 AM

#27 by mpapad - 6/4/2003 12:11:03 AM
After unistalling 3.5a, clearing everything ( directories, registry ) and installing 3.51, I've noticed that start button, dialog buttons, the tasks in taskbar, menus, checkboxes and radio buttons stopped skinning.
And also have the problem of tabs that have icons in them ( like SDC ) appear black.

Any ideas?

Michael.
PS. This is on Win2000pro.

 

Have you tried uninstalling, *reboot*, then reinstall?  You may have had locked files that didn't get updated correctly.  (Which could happen with any software).


CognitoToo
Reply #30 Sunday, June 8, 2003 12:13 PM
I agree with the consensus here Drop125 dude. And believe me dude, I''''m a rebel against them most of the time. lol. That''''s why I decided to go into hiding and become Incognito. But, let me say this.
I have Windows98SE and WinXP Pro and I installed Windowblinds on both platforms. I have absolutely no problems. It sounds to me like you have a problem that is not related to WB. Missing system files, changed default WB settings, or conflicting software sounds like your problem.
I knew someone with a similar problem. They worked with their IT department and couldn''''t get windowblinds to work on their network computers at work. So, they blamed it on Windowblinds. What they don''''t understand is that many of these IT people will strip windows(slice and dice it), to keep employees from doing anything but work on it. They remove all sorts of programs and intergral files and ruin the ability of programs like windowblinds to work properly. Then, they blame it on Windowblinds. That is not fair.
Let me give you a little constructive advice as a rebel. As the saying goes, before you blame others, make sure your own closet is clean. What I am saying, constructively, is diagnose the problem on a clean install of windows.(Therefore making sure your own closet is clean). Then, when start to encounter trouble you can diagnose it to a system change that you made. Things just don''''t suddenly stop working without a change to the system.
I had a problem where my WindowsXP would crash and not start up at all. I reinstalled my system 3 times before I traced the problem. It was due to a third party driver offered at Windows Update. Of course Windows denies any responsibility for third party drivers. Lesson learned? Be careful what you put on your computer, even if it comes from Microsoft.Good Luck. Best wishes with your problem and don''''t misunderstand that my suggestions were with the best of intentions. Computer problems must be dealt with logically, not emotionally, or you will just throw it out of the window. lol.
[Message Edited]

CognitoToo
Reply #31 Sunday, June 8, 2003 12:33 PM
This message board has some problems. When you edit a message it doubles all punctuation, and line breaks. I end up having to re-edit my message in an attempt not to waste the server space or seem "uneducated". Oh heck, now I have four apostrophies. I give up. lol.

jengalan62
Reply #32 Wednesday, June 11, 2003 10:39 AM
test

Sugaree
Reply #33 Saturday, June 21, 2003 11:01 PM
Every moment of my life I have thoughts of Stardock Pounding in my brain...It's everywhere, I can't escape it..All day long a little voice inside my head whispers.... stardock Stardock STARDOCK!!

Can I get a refund too?

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