browsers FireFox, Chrome

Sunday, December 10, 2017 by teddybearcholla | Discussion: Personal Computing

 1) I have been having issues with Chrome not showing videos correctly. On any site that has videos, Facebook also. 

2) My FireFox looks corrupted.  I uninstalled it, downloaded a new one, installed it and it was fine. Turned off my pc to go to Menards... when I was back, and turned on pc, FireFox was corrupted again. 

3) Videos that I have on my pc work fine.  Skype video works fine.

4) Now I am using Slimjet... everything works fine.  Any ideas?

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DaveBax
Reply #1 Sunday, December 10, 2017 8:18 PM

Barb many people use different browsers. Lot of opinions as to what is best. I tried them all and keep going back to Opera. In fact haven't used anything else for the last couple years. Doesn't necessary make it the best but for me it is and my choice to use full time.

I don't need all those so called add ons but do know they have a good add blocker and some others available.

Publius of NV
Reply #2 Sunday, December 10, 2017 9:38 PM

I have an older laptop that I ran Firefox on for many years.  At some point Firefox just got too slow, so I installed PaleMoon (a fork of the Firefox code that's lighter weight and faster) and used it for a few more years.  Then I started having problems with PaleMoon, so I installed Opera, and have been using it with no problems for the last couple of years.

On my main gaming machine I still use PaleMoon, but have Opera installed and use it occasionally.

alaknebs
Reply #3 Monday, December 11, 2017 9:29 AM

issue with gpu drivers? is browser using hardware acceleration?

(i don't know the fix.. but those could be the areas to look at)

anotherside
Reply #4 Monday, December 11, 2017 10:16 AM

alaknebs

issue with gpu drivers? is browser using hardware acceleration?

(i don't know the fix.. but those could be the areas to look at)

Yes, modern browsers (all browsers really except those that aren't updated) rely more and more on hardware acceleration. This must be provided by the GPU (graphics card) driver. I recently had the problem that Youtube didn't work in some browsers, because my graphics driver didn't provide adequate hardware acceleration.

I tried to install a newer driver, but they all failed installing. This was on Windows 7. I didn't care too much about this machine so I decided to try the free upgrade to Windows 10. It worked and solved my driver problems. Most browsers provide troubleshooting info so that way I knew the problem was driver related. In most cases a reinstall or upgrade of GPU driver should solve video problems in browsers.

teddybearcholla
Reply #5 Monday, December 11, 2017 12:18 PM

Thanks everyone! 

 

alaknebs

issue with gpu drivers? is browser using hardware acceleration?
    .... Yes it does.  I just disengaged that part.   

 

anotherside

Yes, modern browsers (all browsers really except those that aren't updated) rely more and more on hardware acceleration. This must be provided by the GPU (graphics card) driver. I recently had the problem that Youtube didn't work in some browsers, because my graphics driver didn't provide adequate hardware acceleration.

I tried to install a newer driver, but they all failed installing. This was on Windows 7. I didn't care too much about this machine so I decided to try the free upgrade to Windows 10. It worked and solved my driver problems. Most browsers provide troubleshooting info so that way I knew the problem was driver related. In most cases a reinstall or upgrade of GPU driver should solve video problems in browsers.
   

Since my skype video, videos on my pc, and when using slimjet...  they all work fine.  I thought it was going to be the video card... but then I assumed because skype, etc. worked, it couldn't be.  Firefox is still a mess... and Chrome does run laggy...well actually my mouse does on Chrome.  But using paint software, making fractals, there does not seem to be a problem.  I have Windows7.... not changing yet...I think!  

anotherside
Reply #6 Monday, December 11, 2017 4:39 PM

In Firefox menu bar click Help then Troubleshooting Information. It will open a new tab with info. There is a section called Graphics. You may find error messages in that section. If so that would likely be caused by the GPU driver not being good enough.

The newest version of Firefox has very detailed Graphics info so I guess hardware acceleration plays a bigger and bigger role.

You mention Firefox is a mess and if that's the case you should try starting it with add-ons disabled. Menu Bar > Help > Restart with Add-ons disabled

The reason some browsers may work fine despite faulty (less than ideal) GPU driver is that they have  fallback options such as using the CPU if GPU hardware acceleration is unavailable.

Despite my GPU driver being faulty according to Firefox, Firefox did still work on Youtube. It was my preferred browser Pale Moon that for some reason didn't fallback to CPU rendering when GPU acceleration didn't work.

Worth to mention is that I had no other issues whatsoever. Pale Moon didn't work on Youtube and the driver was marked as non-working in both Firefox and Pale Moon, that was it.

Since I've used Firefox since version 3 and Pale Moon since Firefox switched to Australis UI (Firefox 29), I don't feel like using another browser even if that means Windows 10 instead of Windows 7. Chrome lacks the UI customization I'm used to so I only use it as a reference for bad sites that don't conform to web standards, but Chrome standards. Thankfully very few sites are Chrome only.

teddybearcholla
Reply #7 Monday, December 11, 2017 5:01 PM

That was my firefox after it upgraded.  Then I uninstalled and reinstalled and had the same thing. No way to check anything.  I've uninstalled it again.  

 

 

 

anotherside
Reply #8 Monday, December 11, 2017 5:22 PM

Unfortunately your picture isn't visible. Firefox and WB don't play nicely together I've heard so that could explain Firefox UI problems.

AceMatrix
Reply #9 Monday, December 11, 2017 6:26 PM

I was having similar problems, teddybear , I got so fed up with all the seemingly weird problems I was having ,  I decided to dump ALL my browsers and try something new. I've been using Opera for quite a while now and to date have not experienced any of those weird issues I used to have. Best change I ever made. It's stunning to me why Opera Browser doesn't get more recognition. It's by far the best browser out there in my opinion, and I'm not an easy person to please.     -- Ace --

Jafo
Reply #10 Monday, December 11, 2017 7:25 PM

Leave Firefox alone...it's a classic for having issues....and while you are at it Skype has a mem leak and [on mine] needs to be killed [end process] and restarted every day or three [I do leave my machine on 24/7 so it's not getting a kill on shutdowns].

Most [but not all] browsing is on Chrome which needs to be killed every few months too...

Daiwa
Reply #11 Monday, December 11, 2017 7:36 PM

If you don't need to handle PDF's within your browser, TBC, consider giving Brave browser a try.  I would use it in preference to all the other browsers I've tried (all of them - you name it) if it handled PDF's natively the way Opera & Chrome do.  Brave has been the quickest I've used, with flawless page rendering everywhere I've gone, but that PDF Achilles heel led me to use Opera for my daily driver since my workflow involves handling & printing PDF's within the browser & Brave's native PDF handler is seriously crippled in that regard (so far, anyway).

Good luck!

jagreen
Reply #12 Monday, December 11, 2017 11:15 PM

There is a brand new version of Firefox with a completely new engine, exactly like Opera's browser. I have both of those. Check it out it works great. Opera is a little better had more time to develop it Than Firefox's new version.

teddybearcholla
Reply #13 Tuesday, February 27, 2018 8:35 AM

I had uninstalled Firefox after this post, but then reinstalled it for my sister to use when she was her for moms funeral.  It worked for a day or two, then poof, it is back to like it was before., in December. I took another screenshot, I should be able to show it here.  Thank you for any thoughts.

 

Chasbo
Reply #14 Tuesday, February 27, 2018 10:40 AM

I've had very similar issues as Barb's. I'm trying Slimjet right now and it is a lot better! Thanks for that info. CCleaner doesn't see Slimjet however so I'm cleaning the history manually.

teddybearcholla
Reply #15 Tuesday, February 27, 2018 11:27 AM

Chasbo

I've had very similar issues as Barb's. I'm trying Slimjet right now and it is a lot better! Thanks for that info. CCleaner doesn't see Slimjet however so I'm cleaning the history manually.
  

Good to know Chas, as I was hoping it wasn't a problem with a video card or something.  I'm using slimjet also, which works quite well.  Haven't used CC cleaner for awhile, but I clean the history manually also.  

AzDude
Reply #16 Tuesday, February 27, 2018 12:12 PM

I probably make and view more videos than anybody ( Dreams ) and

I have No problem with Chrome all works fine for me Facebook included

only use Chrome

teddybearcholla
Reply #17 Tuesday, February 27, 2018 5:33 PM

AzDude

I probably make and view more videos than anybody ( Dreams ) and

I have No problem with Chrome all works fine for me Facebook included

only use Chrome
       Me too.     I just wanted a different browser for my sister to use while she is here.    

Iben
Reply #18 Tuesday, February 27, 2018 8:40 PM

I don't use flash anymore, just html 5.

This is the best fix I have.

Lets say you use firefox and it isn't working right any more.

This is why, it has corrupted files.

If the usual emptying of all cached history data doesn't work you

could try this.

Delete everything in this folder C:\Users\you\AppData\Local\Mozilla\Firefox\Profiles\ .default\cache2\entries

If that doen't work,

First uninstall the program but that won't fix it.

Next you have to make visible all hidden files and folders in folder options.

C:\Users\you\AppData is the location where the corrupted files should be.

There should be 3 folders in AppData and you will have to look in each one

for firefox files and folders and delete them.Also look in common folders

in AppData and the program files folder and delete firefox out of there also.

If you are sure you have deleted everything then reinstall firefox.

 

teddybearcholla
Reply #19 Tuesday, February 27, 2018 8:50 PM

Thank you very much Iben! 

Iben
Reply #20 Wednesday, February 28, 2018 3:06 PM

You could totally delete firefox and install a different browser other

than firefox and use it for a few months or until it stops working and

then get rid of it as described above.

Now do a fresh install of firefox and it should work again.

You could try Brave browser and Vivaldi browser or maybe Linux.   

 

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