no preview images
Friday, May 9, 2003 by Jess McGuay | Discussion: WinCustomize Talk
is anyone besides me haveing a prob with the preview images not showing? All day today if I go to any section after a bit all the images are just lil blocks with red X's in em. If I click show image it trys for a few to get it then fails. As it was working last night and not today not sure whats wrong
DarkMist
Reply #3 Friday, May 9, 2003 4:08 PM
Reply #3 Friday, May 9, 2003 4:08 PM
new? had it days now 
Try deleting cookies etc and reboot browser
Try deleting cookies etc and reboot browser
yrag2
Reply #4 Friday, May 9, 2003 4:26 PM
Reply #4 Friday, May 9, 2003 4:26 PM
Not on the WC Browser...they just put it in. Thanks for inviting me over for cookies anyway 
Jess McGuay
Reply #6 Friday, May 9, 2003 11:22 PM
Reply #6 Friday, May 9, 2003 11:22 PM
well I deleted cookies and my temp inet files still no pic's display. I tried to R-click and save as one of the image links and get message cant connect to server. Images fail to display either via IE or if I use the WinCustom Browser. 
Jess McGuay
Reply #7 Saturday, May 10, 2003 6:13 AM
Reply #7 Saturday, May 10, 2003 6:13 AM
Arrg, okay I even tried the killcookies deal on this site. Whats weird is if I log out then click on say CursorXP group I see all the preview images but "BAMM" as soon as I log in no previews just boxes with red x's. As far as I can tell the last time I deleted every wc cookie both manually and by using the link.
Jess McGuay
Reply #8 Saturday, May 10, 2003 9:51 AM
Reply #8 Saturday, May 10, 2003 9:51 AM
alright a tad more info:
If Im not logged in (pics show) it gets the previews from "skins.stardock.com" and displays em fine and pings okay if do ping skins.stardock.com from cmd
If I log in (pic's dont show) then it tried to get previews from "skins.wincustomize.com" which fails. I tried to ping skins.wincustomize.com and all attempts fail/timeout. As I would assume the WC browser ALSO gets its preview images from wincustomize that at least explains why no images in it as well.
Hopeing for some advice on this
If Im not logged in (pics show) it gets the previews from "skins.stardock.com" and displays em fine and pings okay if do ping skins.stardock.com from cmd
If I log in (pic's dont show) then it tried to get previews from "skins.wincustomize.com" which fails. I tried to ping skins.wincustomize.com and all attempts fail/timeout. As I would assume the WC browser ALSO gets its preview images from wincustomize that at least explains why no images in it as well.
Hopeing for some advice on this
sig101
Reply #9 Saturday, May 10, 2003 1:02 PM
Reply #9 Saturday, May 10, 2003 1:02 PM
Were you logged out of the site, via skinbrowser and browser and off site in your browser when you killed the cookies? Just a thought. There are at least two WC cookies last time I checked. It still sounds like a cookie problem.
brazil
Reply #10 Saturday, May 10, 2003 1:12 PM
Reply #10 Saturday, May 10, 2003 1:12 PM
You MUST be using the latest version of WC SB.The last MS update forced new code/Browser.Version 1.10.012,,,hope this helps.
Jess McGuay
Reply #11 Saturday, May 10, 2003 1:36 PM
Reply #11 Saturday, May 10, 2003 1:36 PM
Am using newest version of WB browser and hnestly not sure its a cookie thing at all because if I do a Tracert skins.wincustomize.com it succeeds to the 15th hop then cant seem to find the next server. Maybe something tween my ISP and Atlanta suffered from the storm? Anyway below is a copy of tracert for skins.wincustomize.com I get sans the first 10 hops so you can see what I meant by it hangs:
Tracing route to 63.111.11.232 over a maximum of 30 hops
11 375 ms 631 ms 451 ms 0.so-7-0-0.XL3.ATL5.ALTER.NET [152.63.85.190]
12 588 ms 326 ms 431 ms 193.at-5-0-0.WR1.ATL5.ALTER.NET [152.63.86.213
13 314 ms 314 ms 179 ms pos6-0.ur1.atl7.web.wcom.net [157.130.216.50]
14 409 ms 327 ms 519 ms vlan3.msfc1.dr2.atl7.web.uu.net [198.5.128.20]
15 * * * Request timed out.
16 * * * Request timed out.
Tracing route to 63.111.11.232 over a maximum of 30 hops
11 375 ms 631 ms 451 ms 0.so-7-0-0.XL3.ATL5.ALTER.NET [152.63.85.190]
12 588 ms 326 ms 431 ms 193.at-5-0-0.WR1.ATL5.ALTER.NET [152.63.86.213
13 314 ms 314 ms 179 ms pos6-0.ur1.atl7.web.wcom.net [157.130.216.50]
14 409 ms 327 ms 519 ms vlan3.msfc1.dr2.atl7.web.uu.net [198.5.128.20]
15 * * * Request timed out.
16 * * * Request timed out.
yrag2
Reply #12 Saturday, May 10, 2003 2:35 PM
Reply #12 Saturday, May 10, 2003 2:35 PM
In SDC 'connections' are you connected to GA or CA? Sometimes if you change it, close /reopen and refresh it it will connect properly
sig101
Reply #13 Saturday, May 10, 2003 2:37 PM
Reply #13 Saturday, May 10, 2003 2:37 PM
I said it could still be a cookie thing because one time I couldn't connect at all to WC, just got a 404, but on another PC I could connect. And it wasn't my ISP and the site wasn't down. When I logged out, closed out of the site and deleted all WC cookies I could then once again access the site. I once could cruise and use the site just fine but could not change the site theme skin. Cookies again. So that's why cookies is all I can think of. Especially if you can do fine not logged in and not when logged in.
If you ran a tracert when you were logged in, run another when you're logged out and see if it's any different. That may not make sense, but see if it makes any difference? Yah, it's weird.
If you ran a tracert when you were logged in, run another when you're logged out and see if it's any different. That may not make sense, but see if it makes any difference? Yah, it's weird.
Jess McGuay
Reply #14 Saturday, May 10, 2003 3:16 PM
Reply #14 Saturday, May 10, 2003 3:16 PM
okay will try to restate things so maybe a tad clearer.
a) If I go to wincustomize site and don't log in then the redirect for preview images is skins.stardock.com which works and I see pictures.
If I log in, then the redirect is for skins.wincustomize.com which do not work and fail to show the pic's.
c) SDC logs in just fine as does WC Browser however WCB also gets its images from "Skin.wincustomize.com"
Pinging skin.stardock I get successfull test (this is from a cmd window and no browser of any kind loaded)but if Ping Skins.wincustomize I get failed ping. If I run Tracert on both Stardocks goes fine but wincustomize hangs after the 15th hop which leaves "ms vlan3.msfc1.dr2.atl7.web.uu.net [198.5.128.20]" but never arrives to the next hop.
More n more thinking its something in the network backbone thats fried tween me and Atlanta due to all the storms or something at this point.
a) If I go to wincustomize site and don't log in then the redirect for preview images is skins.stardock.com which works and I see pictures.
If I log in, then the redirect is for skins.wincustomize.com which do not work and fail to show the pic's.c) SDC logs in just fine as does WC Browser however WCB also gets its images from "Skin.wincustomize.com"
Pinging skin.stardock I get successfull test (this is from a cmd window and no browser of any kind loaded)but if Ping Skins.wincustomize I get failed ping. If I run Tracert on both Stardocks goes fine but wincustomize hangs after the 15th hop which leaves "ms vlan3.msfc1.dr2.atl7.web.uu.net [198.5.128.20]" but never arrives to the next hop.
More n more thinking its something in the network backbone thats fried tween me and Atlanta due to all the storms or something at this point.
Jess McGuay
Reply #15 Saturday, May 10, 2003 3:53 PM
Reply #15 Saturday, May 10, 2003 3:53 PM
oh and...
d) have both manually and via wincustomize deleted every cookie at least 5 times and no luck.
d) have both manually and via wincustomize deleted every cookie at least 5 times and no luck.
paxx
Reply #16 Saturday, May 10, 2003 4:05 PM
Reply #16 Saturday, May 10, 2003 4:05 PM
Jess, seems indeed like there is a link broken between your ISP and the WC server.
A temporarey fix may be to edit your lmhost file. Add a line wheer skins.wincustomize.com equals the IP address of skins.stardock.com. You can do that unti the broken link gets fixed.
Just an idea.
Jess McGuay
Reply #17 Saturday, May 10, 2003 4:20 PM
Reply #17 Saturday, May 10, 2003 4:20 PM
humm willing to do if can advise how it should be written hehe Found my Imhost.sam file but it has nothing in it to cut paste edit so flying blind.
I know I want it to take skins.wincustomize.com and equate it to IP addy 66.250.32.95. Anyway will keep net searching to see if can find easy guide for how it should read and check back here too.
I know I want it to take skins.wincustomize.com and equate it to IP addy 66.250.32.95. Anyway will keep net searching to see if can find easy guide for how it should read and check back here too.
Jess McGuay
Reply #18 Saturday, May 10, 2003 4:38 PM
Reply #18 Saturday, May 10, 2003 4:38 PM
eh I just added "66.250.32.95 skins.wincustomize.com" to the host file and seems to have temp fixed ie and wb browser. will just change it back once sucessful pings happen I guess.
Thx for the tip
Thx for the tip
paxx
Reply #19 Saturday, May 10, 2003 5:13 PM
[Message Edited]
Reply #19 Saturday, May 10, 2003 5:13 PM
I thought it was the other way around, ie:
skins.wincustomize.com 66.250.32.95
But if it works the other way, oh well. 
[Message Edited]
Jess McGuay
Reply #20 Saturday, May 10, 2003 5:50 PM
Reply #20 Saturday, May 10, 2003 5:50 PM
in the host file its the addy first then the name is how I have so much of the ad sites redirected by using entries in host like this "127.0.0.1 ads.peel.com" so it pops up my page not found blank instead of their ads. 
Anyway I'll just ping a few times a day and when i start getting through again Ill just delete the line but good idea on a work around Thx again
Anyway I'll just ping a few times a day and when i start getting through again Ill just delete the line but good idea on a work around Thx again
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Reply #1 Friday, May 9, 2003 4:05 PM
[Message Edited]