MalwareBytes latest data-base update

Friday, March 17, 2017 by Uvah | Discussion: Personal Computing

I run MalwareBytes every other day. Today I updated the data-base then ran the scan. When the scan finished MB said it found 705 pups, potentially unwanted programs, 705! Go to details and every file, registry entry, folder etc. that was Advanced System Care had been quarantined! HUH!! Say what!

I ran MB day before yesterday and it did not touch ASC. Now all of a sudden its on MB's hit list. Now I have to reinstall ASC and wonder...if I run MB again will it do the same thing? Suggestions... 

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Uvah
Reply #21 Monday, March 20, 2017 5:43 AM

Question about the driver updater...I used it once and it 'updated' what it said were outdated drivers. So I let it update them, big mistake. I had to roll back the graphics driver as it totally screwed it up. Been leery of it ever since. 

Daiwa
Reply #22 Monday, March 20, 2017 10:13 AM

Looks like most of the really useful functions of ASC are in the Pro version.  Am I missing something?  It is IObit's product we're talking about, right?

Jafo
Reply #23 Monday, March 20, 2017 11:09 AM

Yes....and the free one doesn't get aggressive and overstep bounds.  Crap Cleaner can do much of it anyway.

They tend to get different results/targets which is cute.

Uvah
Reply #24 Monday, March 20, 2017 4:59 PM

Reply #21

Any good?

BigDogBigFeet
Reply #25 Monday, March 20, 2017 7:00 PM

I thought I should make a brief Reply.

The body of my Reply #15 was about myself and my own beliefs regarding the class of software product in general as represented in this instance by ASC.

The only question I had of any others involved with this forum post was at the bottom.

BigDogBigFeet

If you do not use MWB(@ commenters), why do you complain about it?

I should also add why do you insist that the only possible explanation for this PUP identification is the result of some tiff between MWB and Auslogics and because of competing software interests? 

And, finally, where you aware Jafo that your "Real" software example has some rather salient and dubious aspects of its own?

Not really looking for any response to these questions, I think they follow rhetorically from the logic you presented.

Malwarebytes User Manual reading that might help in using the software.

From their manual:

Potential Threats

In addition to malicious software detection and elimination, Malwarebytes 3.0 also detects and acts upon two classes of non-malware. These are Potentially Unwanted Programs (PUP's) and Potentially Unwanted Modifications (PUM's). In many cases, PUP's appear in the form of toolbars and other application software which are installed on your computer as part of a bundle. You may have asked for one application, and it came with a second application that was not mentioned, or was mentioned, but you did not uncheck the checkbox next to it to prevent it from being installed at the same time. You may also want and use the PUP. We do not judge the merit of the program or its usability. We do offer a method of removing it if you choose to.

PUM's are a bit different. These are modifications that are typically related to the Windows registry. As a user you will generally not be making changes to the registry that would qualify as a PUM, though the possibility does exist. Because it does, we allow you to define your own rules when it comes to how they are treated. With regard to both types of modifications, we provide three handling methods. These are:

  • Ignore detections: Malwarebytes will not act on detection, nor will you be alerted.
  • Warn user: You will be alerted to the detection, and you may choose to ignore it, create an exclusion, or treat it as malware.
  • Treat detections as malware: The detection will be treated as malware, and corrective actions will occur.

While PUP's and PUM's are both handled in the same manner, each is handled according to separate guidelines which you specify.

Its up to you to tell it what to do with any software identified as a PUP.  I have both of these set to Warn user.

And, let's not forget False Positives do happen with all such software.


Don't use MWB it itself is a PUP.
Totally unnecessary.

Really, yet this same product you disparage recently prevented Malware Ransom-ware from being installed on my computer.  It has also blocked several browser high-jackings for me.


but it does not and will not be so presumptuous as to simply delete it first and tell you later.

As you can see Malwarebytes will not do that unless the user tells it to.  Although since you do not use the software, I am not surprised your opinions Jafo are uninformed.

So much for brief response. lol but you guys earned it.

Jafo
Reply #26 Monday, March 20, 2017 8:18 PM


I run MalwareBytes every other day. Today I updated the data-base then ran the scan. When the scan finished MB said it found 705 pups, potentially unwanted programs, 705! Go to details and every file, registry entry, folder etc. that was Advanced System Care had been quarantined! HUH!! Say what!

I ran MB day before yesterday and it did not touch ASC. Now all of a sudden its on MB's hit list. Now I have to reinstall ASC and wonder...if I run MB again will it do the same thing? Suggestions... 

All my input was to and for the OP.

And to answer his 'Suggestions'...don't use it. It is a PUP.

Others' experiences may differ, but that in no way absolves MWB of incompetence.

BigDogBigFeet
Reply #27 Monday, March 20, 2017 9:00 PM

Ya, right you are Jafo.

Daiwa
Reply #28 Monday, March 20, 2017 10:57 PM

BigDogBigFeet

I should also add why do you insist that the only possible explanation for this PUP identification is the result of some tiff between MWB and Auslogics and because of competing software interests?

Happy to answer that question for myself:  I didn't.

I shared what MWB told me directly.

BigDogBigFeet
Reply #29 Monday, March 20, 2017 11:57 PM

My question was rhetorical Daiwa.  Made to express my sincere doubtfulness as to the merit of your contention. 

Again the MWB manual says it all, PUPs are not malware.  However, if you set MWB to treat PUPs as Malware it will.

The OP's problem of the quarantined ASC was easily avoided.


Now I have to reinstall ASC and wonder...if I run MB again will it do the same thing? Suggestions...

I think my response overall is much better and a real answer to the OP's question.

Jafo
Reply #30 Tuesday, March 21, 2017 3:05 AM

It's all about default settings.....

It would be nice if anything that affected your system was an opt-in, not perhaps [as it seems] an 'opt-out'.

How about...

"this program has a slash and burn policy towards your computer...use at own risk" ....

Uvah
Reply #31 Tuesday, March 21, 2017 6:27 AM

BigDogBigFeet

The OP's problem of the quarantined ASC was easily avoided.

I have to agree. Had I white listed ASC to begin with there would not have been a problem.

benmanns
Reply #32 Tuesday, March 21, 2017 1:09 PM

Malwarebytes "free" is one of the lead programs used on trojanboard.
It is and has been one of the top programs over the years and still is.
When Bitdefender, Kaspersky and alike fail...
Nothing else to say...

Philly0381
Reply #33 Saturday, March 25, 2017 12:24 PM

Hi folks.  I haven't posted here in awhile but when I was having a conversation with a fellow community member he pointed me to this thread.  I also have just updated to the new version 3 of Malwarebytes and I ran into the ASC PUP problem.  I sent emails to both hoping to get a solution to it.  

I received a quick response back from Malwarebytes saying "We are currently experiencing delays in email responses due to high volume.", under the circumstances I took this to mean Oops, we have a problem.  I also received an email from IObit which was a bit more informative.  The provided a link to The WindowsClub forum which proved interesting.   http://www.thewindowsclub.com/malwarebytes-potentially-unwanted-program

It appears that Malwarebytes has taken a more stronger position as to it's rules on what gets identified as a PUP.

Hope everyone is doing okay.  

BigDogBigFeet
Reply #34 Saturday, March 25, 2017 1:25 PM

Well thanks for the link.   Amazing how so many people miss the need to set MWB to warn user on PUP detection instead of setting it to treat PUPs as malware.

This is a really easy problem to solve.

Fuzzy Logic
Reply #35 Saturday, March 25, 2017 4:25 PM

I've changed my PUP settings until they fix it. Wasn't hard to figure out

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