Who do you think is responsable?
Tuesday, April 8, 2003 by Jess McGuay | Discussion: WinCustomize Talk
Okay hypothtically(sp) speaking:
If a company produces something for someone else to sell who do you think has responsability for problems with said product if they are in the origonal creation?
A) the maker of the item who had control
the vedor who only sold it but didnt make the item
c) Both have a duty/obligation to the consumer
Just Curious as to what others think
Just Jess
If a company produces something for someone else to sell who do you think has responsability for problems with said product if they are in the origonal creation?
A) the maker of the item who had control
the vedor who only sold it but didnt make the itemc) Both have a duty/obligation to the consumer
Just Curious as to what others think
Just Jess
bakerstreet
Reply #2 Tuesday, April 8, 2003 3:26 PM
Reply #2 Tuesday, April 8, 2003 3:26 PM
depends on what the 'problems' are, and what you mean by 'vendor'. My understanding of the law goes like this.
The retailer (vendor) wouldn't be liable for a product if it exploded and killed someone, that would be on the head of the original manufacturer. If a subcontractor (vendor) made a problem part for the product that killed someone, the decision would have to be made whether it was a design flaw in the product as a whole, or a defect in the part made. Usually both would be held liable, anyway, since quality control should catch that kind of thing and things should be designed not to kill people if parts fail.
Beyond pain and suffering, most manufacturers do their best to wash their hands of damage their products cause to other stuff; i.e. washers that eat clothes, software that corrupts your harddrive, etc. They'll pay ya for the product, but the stuff you lose is your loss. Don't know if anyone bothers to test that legally very often.
If the product simply malfunctioned in a reasonable amount of time, the retailer should refund or exchange it, since it would be impossible to say if the defect or damage wasn't caused by their handling of it.
The retailer (vendor) wouldn't be liable for a product if it exploded and killed someone, that would be on the head of the original manufacturer. If a subcontractor (vendor) made a problem part for the product that killed someone, the decision would have to be made whether it was a design flaw in the product as a whole, or a defect in the part made. Usually both would be held liable, anyway, since quality control should catch that kind of thing and things should be designed not to kill people if parts fail.
Beyond pain and suffering, most manufacturers do their best to wash their hands of damage their products cause to other stuff; i.e. washers that eat clothes, software that corrupts your harddrive, etc. They'll pay ya for the product, but the stuff you lose is your loss. Don't know if anyone bothers to test that legally very often.
If the product simply malfunctioned in a reasonable amount of time, the retailer should refund or exchange it, since it would be impossible to say if the defect or damage wasn't caused by their handling of it.
DarkMist
Reply #3 Tuesday, April 8, 2003 3:32 PM
Reply #3 Tuesday, April 8, 2003 3:32 PM
yeah most will repair....failing that a replacement is usually given
Jess McGuay
Reply #4 Tuesday, April 8, 2003 4:35 PM
Reply #4 Tuesday, April 8, 2003 4:35 PM
Okay, basically I was trying to get a feel of who I should be trying to get help from concerning ToonXP issues hehe. Someone in another thread suggested that it was Stardock n Wincustomize not PixStudio I should be trying to get help from concerning problems I and others have. Basically saying as it was made for them to sell so their responsable and I thought I'd see what others thought.
WOM
Reply #5 Tuesday, April 8, 2003 4:44 PM
Reply #5 Tuesday, April 8, 2003 4:44 PM
You might try Stardock chat with your problem and I'am sure someone there could help you.
bordfryr
Reply #6 Tuesday, April 8, 2003 5:55 PM
Reply #6 Tuesday, April 8, 2003 5:55 PM
Now we all know that Frogboy is responsible for EVERYTHING!
Jess McGuay
Reply #7 Wednesday, April 9, 2003 7:10 AM
Reply #7 Wednesday, April 9, 2003 7:10 AM
ah okay so now its Frogboys fault got ya hehe.
"Oh Frogboy....can you help me"
"Oh Frogboy....can you help me"
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Reply #1 Tuesday, April 8, 2003 3:23 PM