need help from a relative newbe
windowblinds 10 and start10
Tuesday, October 4, 2016 by delve-miller | Discussion: WindowBlinds
I'm having trouble re-installing these two programs. I'm being asked to restart my computer in order for the uninstall to complete, but I have not installed either program yet..this is what the error message reads:
"Please reboot to complete the windowblinds uninstall before proceeding with the new installation. the install will now exit."
My question is how do I get out of this loop?
Many thanks!
Reply #2 Tuesday, October 4, 2016 10:34 PM
Well. First, please post some details about which OS you're using.
First you say you're having trouble re-installing these two programs (which, by the way?). Then you're saying you're being asked to restart your computer for the uninstall to complete. So, obviously you had the programs installed, and then you un-installed them, and apparently can't re-install them.
I'm not sure why you're seeing the repetitive message unless something went wrong in the uninstall process.
DaveBax's suggestion was a good one because the source of your problem (and the chronology) aren't clear...
There is a utility called the "stardock zapper", and it might work in your current situation.
You can download it here: https://www.stardock.com/files/ODNT_zapper.exe
Save it to your desktop, open it and choose which Stardock programs you wish to eliminate.
Reply #3 Wednesday, October 5, 2016 8:49 PM
Thanks guys. Going to try Dr JBHL's suggestion.
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Reply #1 Tuesday, October 4, 2016 9:33 PM
Maybe tomorrow someone will answer this.
However I suggest you send in a support ticket. You will get a auto reply. Don't send in a second ticket as you will go to the bottom of the list. Be paitient and you will receive a reply.
https://esupport.stardock.com/index.php?/Tickets/Submit