Black Screen after installing latest Windows 10 Insider Build

Thursday, June 30, 2016 by JaSunni | Discussion: WindowBlinds

After installing Windows 10 Insider Preview 14372 (CORRECTED: 14376 ), I booted to a black screen and could not do anything except boot to safe mode. 

 

Through troubleshooting, I found that I only get the black screen when booting while Window Blinds 10 is installed and active. I tried uninstalling Window Blinds and installing the latest version from the Downloads area on my Stardock account. While it ran successfully at first, upon my next reboot, the black screen problem returned.

 

I repeated the same error on a completely different machine (Surface Pro 3) with the same version of Window Blinds and same Windows 10 Insider Preview 14376 build. On that machine, I confirmed that rolling back the build to 14366 takes me back to a working configuration.

 

I'd hate to have to choose between the latest build and Window Blinds. Is there an update coming?

juggalofrost1
Reply #1 Thursday, June 30, 2016 5:51 AM

that is very odd as ive had no issues with windowblinds and 14372 and I do fresh installs.

 

however on a fresh install of 14376 whitch is now latest build,im now seeing this black screen of death.it kills everything

 

keep in mind though that experimental builds of windows may be shortly behind until a fix is made.windows stop severely changing the os it seems for awhile now so wb10 was stable until recently.

 

I have faith tho that stardock will be working on a fix.if not for these builds perhaps the anniversary build that's coming out in a month

Neil Banfield
Reply #2 Thursday, June 30, 2016 6:01 AM

Unfortunately it is an absolute nightmare for us to keep in track with insider builds as Microsoft do not offer them to download as ISOs and the insider preview updating seems to break itself regularly.

I have no idea what Microsoft are thinking in not offering downloads for developers!

Neil Banfield
Reply #3 Thursday, June 30, 2016 6:02 AM

Can you both please file a bug with Microsoft too so they are aware of the issue as clearly a break so close to a major update seems like a bit of an opps moment for them!

juggalofrost1
Reply #4 Thursday, June 30, 2016 6:09 AM

I'm going to test a theory course I'm unsure how itll work out lol

 

I do know I'm prolly going to need another reset for my stuff as I do clean installs after uninstalling but seems stardock still wants to count me as if I'm using multiple computers.there needs to be a better reset option for those of us workin on the fast bug releases.we clean wipe a lot so we can know whats what

 

I need to file one already for cursorfx plus as its reached its limit.

 

as for letting Microsoft know whats what eh.ive seen how those posts go.they use automated manual fixes all of whitch hardly work

 

kudos tho to stardock.you guys are real troopers.ive been a supporter for years.i never lose faith.

Neil Banfield
Reply #5 Thursday, June 30, 2016 6:45 AM

BTW when the issue occurred, did Ctrl-Alt-Del show the usual start taskmanager, log out etc options?

If so I would be curious what happened if you picked TaskManager.

juggalofrost1
Reply #6 Thursday, June 30, 2016 6:52 AM

actually the funny thing is it crashes the entire system even that with an error message stating that.

 

sorry for late reply.i had to redo my windows.

 

I'm downloading the build that's been turned into an aio installer for 14372 now since that's the last one I remember it working in.once I'm on this ima disable my insider for a bit until this issues resolved as I have pro I can delay updates if need be or just keep on the slow build since this is only seeming to happen on the fast build for me atm

juggalofrost1
Reply #7 Thursday, June 30, 2016 7:05 AM

I do know if Microsoft keeps up with errors a lot of people will feel like doing this

 

Neil Banfield
Reply #8 Thursday, June 30, 2016 10:29 AM

I was able to reproduce the problem and I believe know whats up.  If I am right then it is an easy fix and I will push for this to be out ASAP.

If anyone else encounters this issue, holding down ctrl when you login will stop WB from loading and thus allow you to get past this problem.

Jafo
Reply #9 Thursday, June 30, 2016 10:35 AM

Probably the best way to describe the situation with MS "insider builds" is that the OS itself is the thing that needs bug reporting, not any proggy attempted to run on it/them.

Microsoft is the entity to post issues/concerns/complaints....so that they can improve their game and only provide actual STABLE releases to the public that WON'T break Third Party Programs.

Meanwhile, everyone else keeps chasing 'issues' with the Public Releases and their software.

In an ideal world an OS would NOT 'evolve' and break already-compatible/working programs.

 

 

....but you're going to need to petition MS for that one...

JcRabbit
Reply #10 Thursday, June 30, 2016 12:27 PM

In an ideal world an OS would NOT 'evolve' and break already-compatible/working programs.

It's a nightmare, Jafo.

My biggest worry these days as a developer is that Microsoft will eventually break compatibility in a way that cannot be easily fixed or worked around.

JaSunni
Reply #11 Thursday, June 30, 2016 1:48 PM

Just a note - yes, it was 14376 that broke me and confirmed that I cannot use CTRL-ALT-DEL or get to task manager.

ZubaZ
Reply #12 Thursday, June 30, 2016 4:06 PM

We've just released a beta that should resolve the issue for Microsofts's beta: http://sd.stardock.com/zubaz/WindowBlinds_10.0.7_beta_setup.exe

 

Please let us know if you have any issues.

JaSunni
Reply #13 Thursday, June 30, 2016 4:45 PM

You guys rock. I will try this shortly and report back.

JaSunni
Reply #14 Friday, July 1, 2016 12:07 AM

Fixed! Thank you!

ccourtade
Reply #15 Friday, July 1, 2016 11:58 AM

The .7 beta did not fix my blank screen problem with the latest Windows Preview build, 14376.  Am I missing something?  Was I supposed to uninstall and reinstall?

ZubaZ
Reply #16 Friday, July 1, 2016 12:11 PM

ccourtade

The .7 beta did not fix my blank screen problem with the latest Windows Preview build, 14376.  Am I missing something?  Was I supposed to uninstall and reinstall?
Installing on top of 10.05 should have been enough but you might try booting in safe mode, uninstalling WB, rebooting, installing 10.07 and seeing if that makes a difference.

After the reinstall send a screenshot of the WB About screen please.

ccourtade
Reply #17 Friday, July 1, 2016 1:48 PM

The uninstall/reinstall worked.  No need for safe mode.  Thank you very much.  I love Windowblinds.  Keep up the great work.

ZubaZ
Reply #18 Friday, July 1, 2016 1:53 PM

Great news.

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