important question.
Sunday, February 23, 2003 by SangYk | Discussion: WinCustomize Talk
ok i saved the serial number that i got a long time ago
for windowblinds 3.5( it wouldnt be that long ago)
and then i saved the serial number. few daies later i lost my email account somehow.
and now i need that cause i want the enchanted version of windowblinds3.5. but what do i need to do with only the serial number..
help me please.
for windowblinds 3.5( it wouldnt be that long ago)
and then i saved the serial number. few daies later i lost my email account somehow.
and now i need that cause i want the enchanted version of windowblinds3.5. but what do i need to do with only the serial number..
help me please.
Keila
Reply #2 Sunday, February 23, 2003 7:11 PM
Reply #2 Sunday, February 23, 2003 7:11 PM
Is the email account you used when you first ordered WindowBlinds gone completely?
If not try doing this https://www.stardock.com/support.asp
If the account is gone I will try to find out what you can do.
If not try doing this https://www.stardock.com/support.asp
If the account is gone I will try to find out what you can do.
SangYk
Reply #3 Sunday, February 23, 2003 7:31 PM
Reply #3 Sunday, February 23, 2003 7:31 PM
thx kelia.
ya, when i typed my new email adress -s
----------------------------------------
Unfortunately, we could not find your information in our records.
Some potential causes for this:
1. Please double-check the e-mail address you entered.
2. If your e-mail address has changed since you ordered, please send an e-mail to [email protected] so we can get your records updated.
3. Your information was not entered into the database here properly. Please contact [email protected] with your full name, the e-mail address you used for your order, and order number (if possible) and we'll get it sorted.
-----------------------------------------------
this means i need to make a new one..right ( i dont want to waste money. .) well if there is nothing to do...
oh well.. .and thx for replying
ya, when i typed my new email adress -s
----------------------------------------
Unfortunately, we could not find your information in our records.
Some potential causes for this:
1. Please double-check the e-mail address you entered.
2. If your e-mail address has changed since you ordered, please send an e-mail to [email protected] so we can get your records updated.
3. Your information was not entered into the database here properly. Please contact [email protected] with your full name, the e-mail address you used for your order, and order number (if possible) and we'll get it sorted.
-----------------------------------------------
this means i need to make a new one..right ( i dont want to waste money. .) well if there is nothing to do...
oh well.. .and thx for replying
kthxbye
Reply #4 Sunday, February 23, 2003 7:34 PM
Reply #4 Sunday, February 23, 2003 7:34 PM
If you haven't done it yet, #2 would be your way to go most likely. I'd email [email protected] and talk to them directly about getting everything squared away!
SangYk
Reply #5 Sunday, February 23, 2003 7:45 PM
Reply #5 Sunday, February 23, 2003 7:45 PM
they dont seem to like me 
.. no reply for a week ...
please help me
or i dont think they dont believe me..
what should i do to make them believe me..
.. no reply for a week ...please help me
or i dont think they dont believe me..what should i do to make them believe me..
Keila
Reply #6 Monday, February 24, 2003 8:24 AM
Reply #6 Monday, February 24, 2003 8:24 AM
Bump...
I believe that @SangY@k does not have the original address that she ordered WindowBlinds with and has said that she mailed Stardock without reply.
@SangY@k, did you include the original email address "I know you cannot use it" in the email that you sent to Stardock? They then could at least match it up and then maybe send the serial# to your new address.
I believe that @SangY@k does not have the original address that she ordered WindowBlinds with and has said that she mailed Stardock without reply.
@SangY@k, did you include the original email address "I know you cannot use it" in the email that you sent to Stardock? They then could at least match it up and then maybe send the serial# to your new address.
KarmaGirl
Reply #7 Monday, February 24, 2003 8:43 AM
Reply #7 Monday, February 24, 2003 8:43 AM
email [email protected]
I know that you will receive a response since it will basically go to me.
You need to include your old email address, new email address and full physical address to get your email address updated.
Have you tried using your new email address in the lookup? If you sent a request to sales, it's possible that they changed it and forgot to email you. They are usually quite quick with updating information.
I know that you will receive a response since it will basically go to me.
You need to include your old email address, new email address and full physical address to get your email address updated.
Have you tried using your new email address in the lookup? If you sent a request to sales, it's possible that they changed it and forgot to email you. They are usually quite quick with updating information.
KarmaGirl
Reply #8 Monday, February 24, 2003 8:44 AM
Reply #8 Monday, February 24, 2003 8:44 AM
Nevermind that last question, I just read the rest of the thread.
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Reply #1 Sunday, February 23, 2003 6:35 PM
i wrote it correctly but there wasnt any reply for a week.
so i wish someone could help me..T.T