Connection problem.

Sunday, February 16, 2003 by wolfgangpc | Discussion: WinCustomize Talk

Got the software, downloaded it and installed it with no problems. Then they want you to fill in your user information, which I did, but whenever I hit "update configuration" button I get an error: Connection failed: Name not resolved or Update fail reason. I've tried all of the server selections and none of them seem to work for me. Any suggestions?

Thanks.
Jafo
Reply #1 Sunday, February 16, 2003 11:51 PM
wolfgangpc....
Try to limit as many questions as possible to just the one thread.
There is no need, nor is it welcome, to start a new one each time. Doing so pushes older threads further down unnecessarily....
citats
Reply #2 Sunday, February 16, 2003 11:51 PM
What software you got?

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Weaksid
Reply #3 Sunday, February 16, 2003 11:52 PM
Wow, you guys are like vultures. Hit it in less then a min from each other.

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wolfgangpc
Reply #4 Sunday, February 16, 2003 11:55 PM
I purchased Object Desktop. I downloaded the program called Component Manager Build 1.2.0 Version 291, and trying to download the necessary programs with it so I can use Object Desktop.
citats
Reply #5 Sunday, February 16, 2003 11:59 PM
sorry someone else will have to assist you I don't have OD... I only have Object Bar and a really really old version of windowblinds on my really really old notebook... ... I will indeed be upgrading soon... sorta holding out... need that cash for my soon to be born baby...

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wolfgangpc
Reply #6 Monday, February 17, 2003 12:01 AM
Anyone else have any ideas why I can't connect? Are there different server addresses available?
Iben
Reply #7 Monday, February 17, 2003 12:04 AM
Copy and paste your serial number in.If you don't get it exact it won't work.
Just one suggestion I don't Know if thats your problem.

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DavidK
Reply #8 Monday, February 17, 2003 12:04 AM
Contact Stardock's tech support... they'll be around tomorrow morning.
citats
Reply #9 Monday, February 17, 2003 12:05 AM
do you have a firewall stopping the connection?

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elvee
Reply #10 Monday, February 17, 2003 12:08 AM
What server are you using, There are three, use the first one...www.objectdesktop.com

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wolfgangpc
Reply #11 Monday, February 17, 2003 12:13 AM
I'm using a Netgear switch, which my DSL connects to.
IPlural
Reply #12 Tuesday, February 18, 2003 4:45 PM

dunno if this has been nailed down or not, sooo....

I have the same setup here on this link... Netgear rt314 Gateway Router with NAT, Westell WIreSpeed DSL router...

you did click on the " User Information " icon on the left hand side and entered your user information and serial number, then clicked update, correct?

Then you click on the icon on the left " Available Components" a list will be downloaded, then you highlight each one selectivly, or you can highlight all and then click download...

Next you click on the " Downloaded Components" and pick the ones you wish to install.

Then they should show up under the " Installed Components " once your done loading what you want...

If that has all been done, you might have something in your software firewall or internet connection security settings nixing things up...

just a few thoughts, possibilites?

good luck, and if already fixed, cool


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