Crapola!
Tuesday, January 28, 2003 by JaceMan | Discussion: WinCustomize Talk
I signed up for a 2 year subscription to wincustomize.com today. And the very first time I logged in it said that my membership had exprired and asked me if I wanted to renew. I found that a little scary, but thought... 'perhaps it's a glitch.' Nevertheless with my premium level 4 membership I wanted to checkout Toon XP for my wife, but can't seem to come across any place to download it... although I have the option of buying if I choose. That doesn't seem to work too well, since I thought that was one of my benefits of subscription. Doh! Help me please.
sig101
Reply #2 Tuesday, January 28, 2003 2:08 PM
Reply #2 Tuesday, January 28, 2003 2:08 PM
The time expired is a glitch. Perhaps someone can help you with that. I can't recall a fix offhand.
The Toon XP skin is not part of the WC subscription and is available for sale independently. XP Augustus is the skin available only for WC subscribers. On the left hand of the WC web page look for Resources, Subscriber Resources.
The Toon XP skin is not part of the WC subscription and is available for sale independently. XP Augustus is the skin available only for WC subscribers. On the left hand of the WC web page look for Resources, Subscriber Resources.
KarmaGirl
Reply #3 Tuesday, January 28, 2003 2:09 PM
Reply #3 Tuesday, January 28, 2003 2:09 PM
Here's my "support" response:
Please note that this is a "canned" response and may include steps that you have already taken:
Please follow these steps if you are getting an expired warning in the WinCustomize Skin Browser:
Make sure that you have installed the most recent version by getting a link from www.stardock.com/support
While at WinCustomize, open your "edit account" and cross reference your email accounts (SkinBrowser purchase with WC). If you are not sure if this has been done, please do it again. Or, just do it again to make sure.
After you are done, close WinCustomize and open it again, then close it. Open the WinCustomize Browser.
If it is still saying that you account is expired, please delete your WinCustomize cookie. Close IE then open the WinCustomize Browser.
If it is still saying it is expired, please email T-Man at [email protected] with the following information:
1) Full Name
2) email address(es)
3) what steps you have taken
4) logon information for WinCustomize
5) what version of IE you use
6) what version of Windows you use
Please note that this is a "canned" response and may include steps that you have already taken:
Please follow these steps if you are getting an expired warning in the WinCustomize Skin Browser:
Make sure that you have installed the most recent version by getting a link from www.stardock.com/support
While at WinCustomize, open your "edit account" and cross reference your email accounts (SkinBrowser purchase with WC). If you are not sure if this has been done, please do it again. Or, just do it again to make sure.
After you are done, close WinCustomize and open it again, then close it. Open the WinCustomize Browser.
If it is still saying that you account is expired, please delete your WinCustomize cookie. Close IE then open the WinCustomize Browser.
If it is still saying it is expired, please email T-Man at [email protected] with the following information:
1) Full Name
2) email address(es)
3) what steps you have taken
4) logon information for WinCustomize
5) what version of IE you use
6) what version of Windows you use
Fuzzy Logic
Reply #4 Tuesday, January 28, 2003 2:10 PM
Reply #4 Tuesday, January 28, 2003 2:10 PM
Try logging off, clearing out your cookies then logging on again.
JaceMan
Reply #7 Tuesday, January 28, 2003 2:36 PM
Reply #7 Tuesday, January 28, 2003 2:36 PM
I had the problem fixxed before I read any responses... Oops... sorry!
kthxbye
Reply #8 Tuesday, January 28, 2003 2:37 PM
Reply #8 Tuesday, January 28, 2003 2:37 PM
when I decided to get a wincustomize subscription, it told me the same thing - about needing to renew my account. I just waited for a few minutes, and it went away. Guess I was lucky.
Fuzzy Logic
Reply #9 Tuesday, January 28, 2003 2:38 PM
Reply #9 Tuesday, January 28, 2003 2:38 PM
It's usually a cookie problem. Easily sorted, sometimes by itself...
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Reply #1 Tuesday, January 28, 2003 2:04 PM
Toon-XP does not come with your subscription.