Email from Miscrosoft about Windows 10
Wednesday, April 29, 2015 by Philly0381 | Discussion: Personal Computing
I was under the impression that Miscrosoft has always said they would never send out emails but a friend received one. I tried searching to see if I could verifly the validity of the email but could not. Has anyone else received such an email and is anyone aware that Miscrosoft has changed their policy of not releasing emails?
I'm taking the approach that it's more than likely SPAM or such. 
Reply #2 Wednesday, April 29, 2015 1:35 PM
I've never heard that Microsoft doesn't send emails. I've been receiving them for years for various things.
Reply #3 Wednesday, April 29, 2015 2:21 PM
Damn, you would think someone that made it to his 66th year would atleast get one or two things correct once in a while. 
Maybe I've crossed over to the Twilight Zone where the older you get the less correct you are. 
Reply #4 Wednesday, April 29, 2015 2:42 PM
Philly, does it have a highlighted link you can mouse over? If so, you can see if it matches an MS address.
If not, you can take a screenie and send it to MS or post it on an MS W10 Forum to alert if not genuine or find out it is genuine. MS appreciates such questions. Also, you can also try sending a screenie to your security software folks (or just forward it with the question). They'd probably know or find out quickly.
Glkad you asked and didn't just proceed willy nilly.
A good heads up for everyone, btw. Please let us know what turns up? Thanks. 
http://www.microsoft.com/security/online-privacy/phishing-scams.aspx
Reply #5 Wednesday, April 29, 2015 4:15 PM
I've never heard that Microsoft doesn't send emails. I've been receiving them for years for various things.
and I, on the other hand, receive none, and I'm not subscribed to any either. Could also have something to do with what you do?
Reply #6 Wednesday, April 29, 2015 5:17 PM
Okay, I posted to one of the Windows 10 Forums. I will reply back here when I hear something.
Reply #7 Wednesday, April 29, 2015 5:31 PM
There was an email sent out this morning about Windows 10, and it was from the Windows Insider program which you have to be signed up for.
Reply #9 Wednesday, April 29, 2015 7:09 PM
... does it have a highlighted link you can mouse over? If so, you can see if it matches an MS address...
I received an email from Microsoft last night about Windows 10. It has a link that resolves to communication.microsoft.com. Seeing the MS domain, I clicked the link and it redirected to windows.microsoft.com.
It's basically just saying that most devices will be able to upgrade to Windows 10 for free and letting us know what we need in order to qualify.
I'm not part of the Windows Insider Program, but I do have quite a few Microsoft licenses registered with my email address. I'm pretty sure that's how they know my email addy.
Reply #11 Wednesday, April 29, 2015 7:27 PM
I never received any emails... 
[e digicons]:'([/e]
Reply #13 Wednesday, April 29, 2015 8:16 PM
I get them from time to time...mostly due to being in TechNet...
It all depends on your prior interaction with them...
Reply #14 Thursday, April 30, 2015 4:19 AM
I'm not part of the Windows Insider Program, but I do have quite a few Microsoft licenses registered with my email address. I'm pretty sure that's how they know my email addy.
I too have several licenses attached to my email address, and I signed up for the Insider and Developer programs, so get emails on a range of subjects, ranging from Windows news and updates, Windows Essential developments and Windows Phone, which I also have.
So yes, it's as Jafo says, it depends on your interaction with MS... what you sign up for.
Reply #18 Thursday, April 30, 2015 10:54 PM
Looks like the email is valid. I've yet to receive one. 
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Reply #1 Wednesday, April 29, 2015 1:33 PM
It's not likely to be an unsolicited email from MS. However, MS does send emails if one subscribes to the various newsletters it creates, so perhaps this is what has happened. I get emails from MS regarding new products and updates to programs, not that I originally signed up for them. It seems I missed unchecking the box where the offer was made, though I don't mind getting the newsletters as they have been useful and informative.
Another reason MS may send an email is in response to a direct request from a customer. Depending on the circumstances, MS my reply by email with solutions to persistent issues, etc, or to product enquiries that fall outside the FAQs. Such an instance occurred when I lost the product key to my copy of Windows 8 after a HDD failure... being the copy was purchased and downloaded directly from MS, and I could not retrieve the original email with those details, the product key was refurnished to me via another email.
So there are circumstances where MS does email customers, but if it's unsolicited and seeks information of any kind, then it is best to ignore it once reported to MS.