Browser issues

looking for feedback

Friday, September 20, 2013 by Uvah | Discussion: Community

Lately both Firefox and Chrome have been exhibiting rather strange behavior. For example, once the page finishes loading it will suddenly start connecting again and in the progress bar bottom left it says waiting for this ad or that ad then it finishes loading and a few seconds, not minutes, seconds, it does it all over again. This is continuous, nonstop. And the back button. You're supposed to be able to go back one page and it doesn't. I have to click on the back button several times and sometimes even that doesn't work. I have to close the tab and reopen it to get back to the page i was on. This happens on every page regardless of where I go. I switched back over to Chrome because this was happening on FF and vice versa. I cleaned out the cache, cookies, history, the whole nine and it makes no difference. Anybody else experiencing this or do I trash 'em both and find me one that won't go bonkers.

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WinMonster2
Reply #1 Friday, September 20, 2013 7:58 PM

I was having those problems with version 23 of Firefox and my internet connection was lagging a bit.  Since upgrading to FF v24 the problem has seemed to corrected itself.

Uvah
Reply #2 Friday, September 20, 2013 8:15 PM

I did the upgrade to version 24 and promptly got rid of it. I went to yahoo and everything is all screwed up. Can't scroll or change pages and the 'ads not by this site' thing...damn things are opening up pages on their own. I'm seriously considering a new mail provider because yahoo seems to be so buggy lately. I don't have half those problems using Chrome. Yahoo is still screwy but not as bad. Freaking nuts!

BTW...this only happens on yahoo. It doesn't happen here except for the back button.

WinMonster2
Reply #3 Friday, September 20, 2013 9:10 PM

Yahoo has alot of problem with its pages lately like some one fell asleep at the switch when they were putting them together

 

Uvah
Reply #4 Friday, September 20, 2013 9:16 PM

Yeah...those ads like...you are the 100,000th winner flashing all over the place and other nonsense. Why they let those ads take over is beyond me. It screwed up FF to the point where it was unusable, not that this latest upgrade was any good to begin with. I was just there using Chrome and the only issue persisting is with the constant load and reload...again because of the ads. I tried adblocker but that only made it worse.

captainmoonlight
Reply #5 Friday, September 20, 2013 9:53 PM

Uvah    sounds like something slipped past you antivirus  with all them popup adds give a quick scan then download FF again THAT MIT WORK. if not try COMONDO ice dragon all ff add-on work with it ***GOOD BROWSER GOOD LUCK

Uvah
Reply #6 Saturday, September 21, 2013 3:42 AM

Did a complete scan yesterday but I'll run it again just to be sure. Funny how it doesn't mess with Chrome. I get smooth scrolling and no hangups.

captainmoonlight
Reply #7 Saturday, September 21, 2013 4:00 AM

Sorry Uvah do not use chrome.

Uvah
Reply #8 Saturday, September 21, 2013 4:19 AM

That's Ok guy. Ran ASC and came up clean but when I ran MalwareBytes it found 14 PUP's, I think that means popups, in a folder called LessTabs. It removed them then I checked with ASC's uninstaller plus Programs and Features in Control Panel and found nothing installed although I did notice LessTabs installed when I uninstalled FF. Most likely it was embedded when I did FF v23 because it wasn't there prior to that upgrade. BTW - both v23 and v24 came from cnet. One more reason to go to the publisher's website and not a third party. I'm going to step over to yahoo. Need to check something out. Thanks for the suggestion. 

I wanted to see if yahoo had anything to do with it. It doesn't but those ads are what's screwing it up. I'm seriously considering deleting my account there and finding one that at least stable.

DrJBHL
Reply #9 Saturday, September 21, 2013 4:43 AM

In computing, PUP stands for 'Potentially Unwanted Program'.

You could try using a few online scanners to see if they pick up anything.

Uvah, have you tried simply resetting your browser to 'default'?

Also, how many times have I told you to get programs and drivers only from the OEM/original software site?

 

Uvah
Reply #10 Saturday, September 21, 2013 4:54 AM

DrJBHL
In computing, PUP stands for 'Potentially Unwanted Program'.

I stand corrected.

DrJBHL
You could try using a few online scanners to see if they pick up anything.

I use Kaspersky's online scan. That one seems to be one that digs deep for stuff.

DrJBHL
have you tried simply resetting your browser to 'default'?

Yes and it made no difference.

DrJBHL
Also, how many times have I told you to get programs and drivers only from the OEM/original software site?

Many times but stupid me sometimes forgets. Thanks for your input Doc. You're the best when it comes setting me straight. 

Went over to msn and they have the same problem with the ads. Went to ABC and no ads there. So far.

captainmoonlight
Reply #11 Saturday, September 21, 2013 6:41 AM

Glad it helped Doc is right never download from C net (I do not any more).

DrJBHL
Reply #12 Saturday, September 21, 2013 7:12 AM

Uvah...use more than just one. No one has all the viral definitions for all the crap out there. When I do it, i use 4 or 5 of them.

After doing all the scans and fixing ther problem, do a defrag (disk, registry) and make an external backup as well as a system restore point.

WinMonster2
Reply #13 Saturday, September 21, 2013 7:33 AM

Uvah I just read a interesting article about Yahoo Mail it seems that they start this new deal back in Aug where they scan your emails and serve you ads based on the contents of your emails.

Uvah
Reply #14 Saturday, September 21, 2013 11:15 AM

I know about that one WinMonster2. Usually they posed no problem but get this...I go to youtube from time to time to check out PS videos. They have the same problem with these ads that cause the page to reload again and again. So far that's three sites, yahoo, msn and youtube that it happens on. As for scans PCTools has a good one. Kaspersky and a couple of others. No worries Doc...I do remember you telling me awhile back about using more than one.  

benmanns
Reply #15 Saturday, September 21, 2013 12:08 PM

just have overflown this Topic...even if it seems to be resolved

Uvah, did you check your browser extension/addons ?
I had a similar case with two PC´s this weekend on both systems were leftovers from addons such as qv0*
This little bugger comes with adware changes the HP and search of chrome firefox and IE.
I deleted it in secure boot .
Deleted all the remainings such as reg keys about 7 i think.
after all that i deleted the browsers made a restart and downloaded a fresh version of each.

If your problem still persists restart your pc and boot it in secure mode and make a full scan from there (AV first).
You can also try this little tool (AdwCleaner) it is freeware  - i used it also since both pc´s had no protection at all + i downloaded Avira (freeware) :
AdwC can be downloaded here 
http://www.chip.de/downloads/AdwCleaner_58118522.html 


If you go and use this tool:
Before you do so open each browser and disable every extension/addon....
make a scan with AdwC  but do not just click delete after it is done, take a pen and make notes write down the list of warnings/infected files...
Delete them.

Afterwards go and search the registry for those names you noted, make sure you have an eye on the registry directory (foldername) if it is in a windows folder do not delete it if its under software and the folder sounds unfamiliar google the folder to make sure you do not delete any system files.

If you know the location of your browsers cache folder then feel free to empty it.

(after that is done)

Options: Make a restart, First check your AV for updates, Have JAva ?( then check that for updates aswell) 2 open your browser but leave the extensions disabled launch the prefered site. 

Or you go the safe way means deleting each browser -restart- then download and install.

If you have trouble with Ads - get Adblock and Adblock plus you can whitelist pages you trust and allow advertisment like on wincustomize.


 

Uvah
Reply #16 Saturday, September 21, 2013 2:32 PM

I have zero add-ons on Chrome. Deleted all history, cache everything for the past week. Adblock does no good for those ads. Tried it. I'm just going to stay away from sites that have those ads is all. No big deal. Right now I have only Chrome...no other browser. Don't trust FF anymore because it seems its vulnerable to all that nonsense. At least I know Chrome works. For news I go to ABC...no ads there and its stable unlike yahoo and msn. Oh...and don't go for the 'My Yahoo', do that and it locks you in and you can't return to the old one. I went to the feedback page and you wouldn't believe all the negative comments, dozens of 'em all telling yahoo in not so many words what they can do with it.

DaveBax
Reply #17 Saturday, September 21, 2013 3:04 PM

Good thing Yang hasn't been around Ross. He would be turning you upside down and throwing you around.

Uvah
Reply #18 Saturday, September 21, 2013 5:20 PM

DaveBax
Yang
?

Who's yang? 

 

 Don't you mean the Duck.

I know...I already have an escape plan.

PoSmedley
Reply #19 Saturday, September 21, 2013 6:53 PM

Had a similar issue with both. Somehow got hit with 'Sweetpacks' toolbars I believe from either an add-on or it snuck in with a program update like Frostwire or something. I really think it came in with a 'Coupon Printing' program the wife said she had to have...sigh. That is gone now as well, so I can't say for sure.

 Run Spybot and MalwareBytes 

Their both really good for finding the kind of crap that will muck with your browser. Spybot found and got rid of all the Sweetpack stuff.

storm347
Reply #20 Saturday, September 21, 2013 7:55 PM

Hope you get it sorted out Uvah.Ihad the same problem a few months back Did a virus scan used malwarebytes,and still had a few problems.A friend told me to use Kapersky TDSSkiller its freeware it found a few rootkits.After that all was well.

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