Subscription status issue.

Wednesday, January 16, 2013 by rustysam | Discussion: WinCustomize Talk

Stardock central shows that my subscriptions to objectdock and wincustomize are expired.  subsequently I am not eligible for discount when making a purchase.  The subscription status is definitely in error.  What is going on here?  Stardock has not responded to my email for help.

rustysam
Reply #1 Wednesday, January 16, 2013 8:40 PM

Checked stardock central again and it indicates active subscriptions, but when I try to purchase a master skin, no discount is applied.  It says that "requirement not met"  I don't know why this is happening, when my subscriptions are current.

DrJBHL
Reply #2 Wednesday, January 16, 2013 9:11 PM

Best to shoot an email to [email protected] .

You can also go here: https://www.stardock.com/support/?from=nav and in the left column choose "instantly chat"... after 9-5 M-F.

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