Dextop X wont load please help

wont start windows 7 SFC /scannow came back ok still wont work

Saturday, July 7, 2012 by joseg5002 | Discussion: Community

window 7 pro amd 990fx 16gb ram 1600 3tb hardrive sli nvidia 550ti x 2 all update clean protected was working all of a suden stopped working did nothing error is

 

Description
Faulting Application Path: C:\Program Files (x86)\Stardock\Object Desktop\DesktopX\DesktopX.exe

Problem signature
Problem Event Name: BEX
Application Name: DesktopX.exe
Application Version: 0.0.0.0
Application Timestamp: 4eeda906
Fault Module Name: DesktopX.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4eeda906
Exception Offset: 00032efc
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 8ecd
Additional Information 2: 8ecd7c5d0625914bcdf3183bca5a3976
Additional Information 3: 119d
Additional Information 4: 119db16d68d8ab439f2b097317918d53

Extra information about the problem
Bucket ID: 2923567194

 

can anyone help i have no clue? please

 

running 3.96 beta version latest desktop x

Wizard1956
Reply #1 Saturday, July 7, 2012 8:50 PM

I'd uninstall it, run a reg cleaner  and reinstall.

DrJBHL
Reply #2 Saturday, July 7, 2012 9:10 PM

I would unload DX and configure it to prevent it from running on boot, and run  chkdsk /f /r  (cmd>Run as Administrator).

If you can't prevent it from running, boot to safe mode and then run the chkdsk /f /r as above.

RedneckDude
Reply #3 Saturday, July 7, 2012 9:27 PM

Happens to me every so often. Wiz's way works.

Skarny
Reply #4 Sunday, July 8, 2012 5:41 AM

I send you well wishes. When I start getting that 'BEX' error I usually end up re-installing window. Granted though, never tried Wiz's suggestion. Please let us know if it works.

Wizard1956
Reply #5 Sunday, July 8, 2012 9:45 AM

RedneckDude
Wiz's way works.

Phoon
Reply #6 Sunday, July 8, 2012 10:15 AM

normal, random DX behavior for YEARS now.

joseg5002
Reply #7 Sunday, July 8, 2012 8:56 PM

i will try Suggestions and get back to all of you thanks.

joseg5002
Reply #8 Sunday, July 8, 2012 9:56 PM

Ok getting back to everybody this is what I found; I started by removing desktop completely with revo uninstaller its free version great software. First by using it to uninstall with normal uninstall program that comes associated with desktop then using second advance option in revo to remove all of leftover file of desktopx from everywhere in registry finally very important the catch is two file that are left running in the back ground that are associated with desktopx that can not be removed until you reboot revo will do this so reboot then reinstall dektopx and it works just fine. Problem is two file one menu64.dll or something like that and a second file as well  I’m sorry I did not write them down but those two file are running in the background and causing desktopx to crash while they keep running. So that’s the problem how to get it not to happen that’s another story I don’t know? If it keeps happening I just won’t mess with desktopx. Hope this helps. jg

 

 

solved thnks

Wizard1956
Reply #9 Sunday, July 8, 2012 10:26 PM

Glad you got it fixed. Revo is a great program. It's all I use to uninstall with. Add/Remove leaves way too much junk behind.

For the record though, I have been using DX and testing themes/widgets since 2008  on Vista and Win7 and I have never seen that error.

Skarny
Reply #10 Monday, July 9, 2012 4:53 AM

It's only started happening for me this year - win7 74bit I think, and me generally doing weird stuff with DesktopX triggered it. I'll try Revo next time it happens!

RedneckDude
Reply #11 Tuesday, July 10, 2012 12:25 PM

74 bit?  

 

Anyway...I guess it's my turn. I was working on a DX last night, turned off the PC, as I always do, today, no Desktopx, no error. Just won't run.

 

Time to reinstall....sigh....

RedneckDude
Reply #12 Tuesday, July 10, 2012 4:35 PM

Uvah
Reply #13 Tuesday, July 10, 2012 5:06 PM

Uh oh.... .....hope it works out okay.

Skarny
Reply #14 Tuesday, July 10, 2012 7:15 PM

I've got extra bits all over the place!

 

RedneckDude
Reply #15 Tuesday, July 10, 2012 8:22 PM

Uh oh.... .....hope it works out okay.

 

It did...always does.

 

I have to uninstall with YU Pro. Run ASC Pro to clean the registry. Reboot. Install DX. Reboot. All is well.

 

Happens every month or so.

Wizard1956
Reply #16 Tuesday, July 10, 2012 8:24 PM

RedneckDude
Happens every month or so.

DX PMS?

joseg5002
Reply #17 Wednesday, July 11, 2012 6:21 AM

your right DX pms must be still fine over here

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