Stardock Customer Report: 2011
Wednesday, March 21, 2012 by Island Dog | Discussion: WinCustomize News
We have completed our annual customer report for last year. Each year we send out a survey to our customer base asking them a host of questions so that we can better serve them.
In exchange, we share the results of these surveys along with a report on what went right and wrong the previous year along with plans for the forthcoming year.
We are pleased to present you the full report here:https://www.stardock.com/press/CustomerReports/Stardock2011.pdf
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Reply #2 Wednesday, March 21, 2012 3:40 PM
Thank you for the report. One can take several different views or opinions from it. One thing I think we can all take is that it's a very hard position for you as far as customization due to not knowing the direction of window8. I can see Stardock investing in apps and other things for iPhones, etc. I don't however see the PC going away. There are many more people that aren't able to spend two and three hundred dollars a month than there are for the required services needed in order to download, play games, talk, text and all the other things. I know in your survey for example the iPhone number was up for people wanting more from you. With that said that doesn't mean they are going to get rid of their PC. These are just some of my thoughts and I know there could be a million different ones. This I do know. If I did have something else I would never get rid of my PC as I do enjoy sitting at my desk and checking things out on the big screen so to speak.
Reply #3 Wednesday, March 21, 2012 5:22 PM
Reply #9 Friday, March 23, 2012 12:08 AM
I believe you have to be subscribed to one of the newsletters.
Reply #11 Friday, March 23, 2012 1:15 AM
I expect it was a random sampling. Customer base is somewhat... large.
Reply #13 Friday, March 23, 2012 8:55 AM
I agree with Daiwa that it must have been a ramdom pick. It really wasn't a big deal.
Could be you people that didn't receive the survey are just to damn old and SD wanted us younger people. 
Reply #14 Friday, March 23, 2012 9:01 AM
Blow it out your...............................................................................................................................................................nose.
Bet ya thought I wuz gonna say somethin' else...huh.
Reply #15 Friday, March 23, 2012 9:06 AM
Things that could prevent someone getting the survey:
- Unsubscribed user
- Spam filters on local machine
- Spam filters on ISP
- Database burp
- Something else
Reply #16 Friday, March 23, 2012 11:26 AM
ROFLMAO!!!! Zubaz has the answers!! I'm guessing one of the last 2 reasons, in my case...hehe...
Reply #17 Friday, March 23, 2012 11:33 AM
I thought they stopped delivering to your trailer park RnD?
Reply #18 Friday, March 23, 2012 11:39 AM
If you didn't get a survey, it's because we don't like you, and you smell, and you stole our lunch money in 5th grade.
Reply #19 Friday, March 23, 2012 11:41 AM
Quoting RedneckDude,
reply 16
ROFLMAO!!!! Zubaz has the answers!! I'm guessing one of the last 2 reasons, in my case...hehe...
I thought they stopped delivering to your trailer park RnD?
Hey, hey, that isn't nice. He has a Post office within 100 miles. Sends his dog there with a pick up note.
Is anyone actually sure Zubaz isn't a redneck. He has the answer for this also. "something else"
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Reply #1 Wednesday, March 21, 2012 2:40 PM
If some of the current programs like DX are not mentioned in the report what is the significance of it?