Having problem with "Edit Account"

Tuesday, June 29, 2004 by Lady Aarielle | Discussion: Stardock Software

When I go to "edit account" and then to "upload / edit your desktop image" it behaves as if it has uploaded the new picture, but does not change it.

Also, it shows one picture ( a much older one) in "edit account and a different one when I click on my name in the message boards.

Anyone have a clue what's going on?
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Lady Aarielle
Reply #41 Wednesday, June 30, 2004 2:40 AM
So you're viewing the correct pictures but for some reason I'm not.
yrag
Reply #42 Wednesday, June 30, 2004 2:43 AM
Yep....The right pic is showing here, but you might try to empty your internet cache files and kill your WC cookies and then log back in.

Run this to kill the cookies: https://www.wincustomize.com/killcookies.asp
Lady Aarielle
Reply #43 Wednesday, June 30, 2004 2:47 AM
OK, I just took a pic of what I see... click on my name... cause I can't tell if it uploaded.
yrag
Reply #44 Wednesday, June 30, 2004 2:48 AM
Did you upload a pic of the WC site?
Lady Aarielle
Reply #45 Wednesday, June 30, 2004 2:54 AM
Yes, that is what I see when I try to upload my picture here at WC.
Lady Aarielle
Reply #46 Wednesday, June 30, 2004 2:55 AM
OK, I deleted the cookies and cleared the cache files but I still see that old picture from the June 6.
Lady Aarielle
Reply #47 Wednesday, June 30, 2004 2:56 AM
That old pic has a castle and that is the one from June 6th.
yrag
Reply #48 Wednesday, June 30, 2004 2:59 AM
All of a sudden, it's not taking mine either. I think we need to wait for T-Man to get in to see if all this is in fact a server problem. At this point, I don't think it's at our end...so don't make anymore changes in your settings until I can check it out.
yrag
Reply #49 Wednesday, June 30, 2004 3:00 AM
Don't forget to re-enable your Firewall and Spyware proggies...
Lady Aarielle
Reply #50 Wednesday, June 30, 2004 3:04 AM
Yrag,
Thank you for everything and I'll see ya tomorrow!
At least I'm not the only one in the Twilight Zone.
Thanks again.
yrag
Reply #51 Wednesday, June 30, 2004 3:04 AM
One thing you can try if you want....delete the desktop and after it shows nothing there, then try uploading the ship pic...
yrag
Reply #52 Wednesday, June 30, 2004 3:05 AM
Your Welcome...

Nite
Lady Aarielle
Reply #53 Wednesday, June 30, 2004 9:47 PM
Hello-
I'm back. Same problem still.
Lady Aarielle
Reply #54 Wednesday, June 30, 2004 9:50 PM
OK, when I upload (in 'edit account') a new pic of my desktop, sometimes it will actually change it and sometimes not... however, the only way for me to view it is by clicking on it to see the 'close up'.
In other words, what is displayed prior to any upload is what always remains, which is an old pic from weeks ago and the only way to see if it changed is to click the close up.

If that's not strange enough, when I click on my name here in the message boards it shows yet another picture.

Yrag, if your're around... I also did what you suggested and 'deleted desktop' and when I went back hours later to upload a pic., it restored the one I had deleted hours earlier.... at least that is what I see unless I go in for the close up. And as I said I'm still seeing something else here on the boards.

I don't know if I should laugh or cry! ????
yrag
Reply #55 Wednesday, June 30, 2004 10:18 PM
Oh, what the hell...laugh!!!

How exactly are you capturing and saving your Desktop pic for upload?
Lady Aarielle
Reply #56 Wednesday, June 30, 2004 10:24 PM
This isssue is not of paramount importance since everything else works fine thanks to Yrags help yesterday.

However, when I have had problems or questions in the past, it has helped tremendously to be able to show a screen shot of whatever my problem is. As they say a picture is worth a thousand words!

So if someone has ever had this problem or might know how to fix it I would really appreciate it.
yrag
Reply #57 Wednesday, June 30, 2004 10:26 PM
Honey.....read #55...
Lady Aarielle
Reply #58 Wednesday, June 30, 2004 10:27 PM
hahahaha
Hi Yrag, you're back! Good.

I do a print screen go to paint and save it as jpeg pic and then upload it here.

Is that what you meant?
yrag
Reply #59 Wednesday, June 30, 2004 10:32 PM
Yes, but the all the pics you upload are smaller then they should be...in other words they should fill the entire area of your screenshot (no white showing. When you double click on it to enlarge it, it will show actual size) Hold on a sec...let me look at something in paint...
Lady Aarielle
Reply #60 Wednesday, June 30, 2004 10:38 PM
I just clicked on my name to see what you meant and I have no clue why it doesn't fill the entire area. I'm not messing with any of the other features.

BTW, now when I click on my name it's showing the right picture but not in 'edit account'.

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