Renewing Object Desktop / Wincustomize subscriptions

Impulse don't just the new end subscription

Saturday, September 3, 2011 by neophil78 | Discussion: Object Desktop

Well everything's said in title: i renewed a few days ago (wonder why in fact ... ) my Object Desktop & Wincustomize subscriptions (ending 09/05 & 09/23) & that ugly & silly Impulse software (yep i always considered it as a disaster for users who just don't care of games  ) still don't show the new ending dates.

 

What's going on with this ??

Apart of that i was not able to renew through Impulse ==> it brings be to a wrong web page or something which did'nt work ( ) and i already post a new thread about that problem through Impulse, but can't see it over there ( ??? ) 

 

Anyone to tell news about these fine things ??

 

 

First Previous Page 2 of 3 Next Last
DaveRI
Reply #21 Friday, September 9, 2011 10:56 PM

Weidbrewer
When you say, "Stand alone," do you just mean the DL links? That's the main thing I'm trying to avoid - I don't feel like having to go through everything in object desktop one at a time to see if it's the latest version and downloading it.

I downloaded everything out there to archive it in case I need it later.  Might be overkill, but I like to safeguard my software.

ZubaZ
Reply #22 Friday, September 9, 2011 11:15 PM

I'd expect that any updates would be announced here (like the latest WB was) .. . so no need to check.

-sigh-

How do I mis-tyoe "night" for "not"?

Bebi Bulma
Reply #23 Saturday, September 10, 2011 12:22 AM

Whoa...who broke the thread?

DaveRI
Reply #24 Saturday, September 10, 2011 2:20 AM

I'm so easily distracted

I plead "Had my head in deck stain all day".

Daiwa
Reply #25 Saturday, September 10, 2011 9:59 AM

How do I mis-tyoe "night" for "not"?

Weidbrewer
Reply #26 Saturday, September 10, 2011 7:42 PM

I'd expect that any updates would be announced here (like the latest WB was) .. . so no need to check.

Thanks for the info.  This has been a long process to find the details I need.

Well - I still need to manually check here, right?  That's still more effort than is convenient (especially since info has been scattered on this topic across this forum, the wincustomize one and even Elemental.)

willistuder
Reply #27 Saturday, September 10, 2011 9:40 PM

-sigh-

How do I mis-tyoe "night" for "not"?

Years of practice....

nowonder666
Reply #28 Friday, September 16, 2011 10:59 PM

My current issue with using the Accounts Download page is that it only has a small fraction of the Object Desktop products that I've purchased with my subscription.  CursorXP(?!), Cursor FX, Fences and a selection of MyColors desktops which I have never had any interest in.  To compound matters, I have a number of Premium Suites available to download - but guess what?  I don't have Theme Manager installed and am unable to download and install it!

 

Why does not the Account Download page list all the wonderful little programs that I've paid for when I renewed my Object Desktop subscription?

 

I love Stardocks products and business philosophy over the years and I've been a subscriber for at least 8 years.  This is disappointing and not up to their normal high standards of customer service.

nowonder666
Reply #29 Friday, September 16, 2011 11:08 PM

One other note of total irrelevance, I just compared my Member No. with those of many posters - and while I'm not in the original core I have been around for a few years.

Get it straight, please, Stardock.

Daiwa
Reply #30 Wednesday, September 21, 2011 11:34 PM

Well, my new Win7 x64 rig has arrived, to replace my tired old Dell Vostro N/B.  My subscription is good through January.  2 questions, just to be sure:

Will I be able to install Impulse on the new rig and have it recognize my sub and allow me to install my desktop apps?

If indeed so, will 'D/L & Archive' create restorable archives (restorable by Impulse, that is, once the sub expires)?

Here's lookin' at you, Zubaz.    Or I.D.  

Island Dog
Reply #31 Thursday, September 22, 2011 9:21 AM

nowonder666
My current issue with using the Accounts Download page is that it only has a small fraction of the Object Desktop products that I've purchased with my subscription.  CursorXP(?!), Cursor FX, Fences and a selection of MyColors desktops which I have never had any interest in.  To compound matters, I have a number of Premium Suites available to download - but guess what?  I don't have Theme Manager installed and am unable to download and install it!

 

Why does not the Account Download page list all the wonderful little programs that I've paid for when I renewed my Object Desktop subscription?

 

I love Stardocks products and business philosophy over the years and I've been a subscriber for at least 8 years.  This is disappointing and not up to their normal high standards of customer service.

Theme Manager should be in the list to download.  If it's not, then just contact [email protected] and explain in detail what's going on.  They will take care of it for you.

I'm not sure of all the products you say is missing, but there are many applications that have been discontinued and aren't listed.  Again, contact support and see what they can do.

 

Island Dog
Reply #32 Thursday, September 22, 2011 9:22 AM

Will I be able to install Impulse on the new rig and have it recognize my sub and allow me to install my desktop apps?

Until your sub is renewed, it should work, but I still recommend moving away from it for software at least.

I'll let zubaz take the last question, as I'm not 100% sure.

Daiwa
Reply #33 Thursday, September 22, 2011 9:48 AM

Thanks, ID.

ZubaZ
Reply #34 Thursday, September 22, 2011 8:03 PM

Will I be able to install Impulse on the new rig and have it recognize my sub and allow me to install my desktop apps
The answer is "maybe".  Because the databases have split, while they should reconcile, they do not always.

My advice is to go to https://store.stardock.com/myaccount/products and download all the installers.  Those can be burned to CD, or USB,  or a cloud service, or whatever and will work.  If you are missing an specific app, be sure to search for it (like Theme Manager) as the order that products are in can be . . unique.

If products are missing it may be because of a database glitch or because you had products listed under another account.  Some applications that just don't work anymore have been removed . . but those would be super-rare.  (I got a call today for someone who bought Blog Navigator YEARS ago, downloaded it, and wasn't able to activate it. We were able to reactivate it and presumably the user was happy with it.  I dunno.

Lastly, email support if you have a concern.  We're happy to help (and, now that we're not dealing with so many Gamestop/Stardock split issues, we are helping people even faster).

 

Daiwa
Reply #35 Thursday, September 22, 2011 11:25 PM

Thanks, Zubaz.

ne_zavarj
Reply #36 Sunday, October 23, 2011 9:49 AM

Got an email from Stardock two days ago with a limited time offer in it .

My  current subscription to the Object Desktop Network will be expiring on Saturday, November 05, 2011.

Will i be able to use the limited time offer if i want to renew my subscription on the 4th of November ?

truepcscom
Reply #37 Tuesday, December 6, 2011 2:10 PM

Want to thank all here for answering this question.  My sub ran out but have not been able to renew via impulse and the web site is confusing as all get out.  I have decided to not renew until I see some positive and productive work on the issues mentioned in this thread.  It seems like the entire object desktop line is slowly getting phased out and forgotten, but they will take your money if you want.  The main issue is the lack of notification Stardock has given us customers about selling Impulse and our info, I for one have never and will never buy any game through GameStop even is I was a gamer.  Sure I think some of the Stardock programs are great but am not going to throw my hard earned money on a dead horse and will start looking else where for replacements.  

ZubaZ
Reply #38 Tuesday, December 6, 2011 3:04 PM

Hey

We are in the process of transitioning away from using Impulse/Gamestop Downloader to download Stardock software. For now, you can access your registrations and download links for standalone installers by logging in with your Stardock account here: https://store.stardock.com/myaccount/products

For information on our upcoming downloader please see: https://forums.wincustomize.com/413462

We think that ODNT still has value for folks that like doing what it does.

One of the great things about the subscription is that *can* let it lapse and then renew at that price.  Renew or don't, we'll be around when you change your mind.

As far as the Impulse sale goes; what Stardock did pre-sale couldn't have been announced . . and after-wards it was all over the forums and in the news. The fact that existing customers were not affected (they could still use Impulse to get their applications) did not warrant any possibly confusing communications.

Please let me know if you have any further questions/concerns.

truepcscom
Reply #39 Tuesday, December 6, 2011 3:18 PM

Zubaz, your quick reply is very positive and am looking forward to the upcoming downloader.  As for the Impulse issue, it is just weird that when trying to renew through it, it just sends you to a empty cart with error messages.  It would be nice if it sent you to a page notifying uses of the change and a link to the new order process.  I understand this is now out of your hands but users like me will shy away from any program that shows an error like this with no helpful info.  Not everyone will go to this depth to search out the answers.  I do think these programs are invaluable and rely on them daily and will renew when the new downloader comes out.

ZubaZ
Reply #40 Tuesday, December 6, 2011 3:39 PM

truepcs.  Good feedback.  Thanks.  At this time, Impulse changes are outside our control.  Keep an eye on the forums to see when the new SDC is ready.

 

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