Wrong Version Listed on my apps
Sunday, July 24, 2011 by Phoon | Discussion: Object Desktop
Using the new method of downloading and installing your apps.
DesktopX Pro 3 is SUPPOSED to be v 3.50.018, however the actual file downloaded is 4.00.017. Please fix this as I refuse to use that worthless version. 
The non-pro version is the correct download however.
Thanks
 |
|
Page 1 of 5 | |
|
|---|
Reply #2 Tuesday, July 26, 2011 7:43 AM
could I possibly get a response to this in the reasonable future?
Reply #3 Tuesday, July 26, 2011 8:47 AM
I think you'd have more luck emailing support or going thru IRC during business hours
Reply #5 Tuesday, July 26, 2011 11:31 AM
This brings up a question. Will we eventually see a choice of release or beta versions on this new system?
I mean, I now show DesktopX 3.5.060. Suppose I wanted the beta 4.0? How would I get that if it isn't listed?
In Impulse, we had the ability to hide/show betas. Will we regain this ability?
Reply #6 Tuesday, July 26, 2011 11:32 AM
Sorry Phoon, I don't mean to hijack your thread...
Reply #9 Wednesday, July 27, 2011 5:17 PM
OK, now this is exactly why people get pissed off at support. I sent the email in and have heard nothing.
This isn't a rocket science request either.
At least a reply of "Yep, got your request and are looking at it" would be appreciated.
Reply #12 Wednesday, July 27, 2011 7:34 PM
When did you send the email to support? Please post the auto-reply ticket number.
Reply #13 Wednesday, July 27, 2011 7:43 PM
just got something..
GWC-818040
Says they are looking in to it now...
Reply #15 Wednesday, July 27, 2011 8:20 PM
I mean, I now show DesktopX 3.5.060. Suppose I wanted the beta 4.0? How would I get that if it isn't listed?
In Impulse, we had the ability to hide/show betas. Will we regain this ability?
Vague but honest.
Reply #18 Friday, July 29, 2011 9:21 PM
well, a full work week has passed since I posted this, and (not surprisingly) the issue is still not resolved.
Cmon.. is it really that difficult to fix this?
Reply #19 Tuesday, August 2, 2011 7:49 AM
yet another few days passed and no fix.
To further muddy the waters, I have another account (from my place of business) in which we were one of those that paid something like $495 for DesktopX Pro when it was first released. Logging in with that account shows the link but that one does not work at all.
Reply #20 Tuesday, August 2, 2011 10:13 PM
"There's a sucker born every minute" Stardock P.T. Barnum 
Please login to comment and/or vote for this skin.
Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:
- Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
- Access to a great community, with a massive database of many, many areas of interest.
- Access to contests & subscription offers like exclusive emails.
- It's simple, and FREE!
|
|
Page 1 of 5 | |
|
|---|
Reply #1 Monday, July 25, 2011 1:27 PM
bump!!