Wrong Version Listed on my apps

Sunday, July 24, 2011 by Phoon | Discussion: Object Desktop

Using the new method of downloading and installing your apps.

DesktopX Pro 3 is SUPPOSED to be v 3.50.018, however the actual file downloaded is 4.00.017. Please fix this as I refuse to use that worthless version.

The non-pro version is the correct download however.

Thanks

First Previous Page 1 of 5 Next Last
Phoon
Reply #1 Monday, July 25, 2011 1:27 PM

bump!!

Phoon
Reply #2 Tuesday, July 26, 2011 7:43 AM

could I possibly get a response to this in the reasonable future?

Lantec
Reply #3 Tuesday, July 26, 2011 8:47 AM

I think you'd have more luck emailing support or going thru IRC during business hours

Phoon
Reply #4 Tuesday, July 26, 2011 10:51 AM

email sent.. let's see if the fix comes this year.

RedneckDude
Reply #5 Tuesday, July 26, 2011 11:31 AM

This brings up a question. Will we eventually see a choice of release or beta versions on this new system?

I mean, I now show DesktopX 3.5.060. Suppose I wanted the beta 4.0? How would I get that if it isn't listed?

In Impulse, we had the ability to hide/show betas. Will we regain this ability?

RedneckDude
Reply #6 Tuesday, July 26, 2011 11:32 AM

Sorry Phoon, I don't mean to hijack your thread...

Phoon
Reply #7 Tuesday, July 26, 2011 11:35 AM

RedneckDude
Sorry Phoon, I don't mean to hijack your thread...

BLASPHEMOUS REDNECK!!! Ima have Po photoshop yo ass!!! LOL

RedneckDude
Reply #8 Tuesday, July 26, 2011 11:42 AM

Phoon
Reply #9 Wednesday, July 27, 2011 5:17 PM

OK, now this is exactly why people get pissed off at support. I sent the email in and have heard nothing.

This isn't a rocket science request either.

At least a reply of "Yep, got your request and are looking at it" would be appreciated. 

DrJBHL
Reply #10 Wednesday, July 27, 2011 6:28 PM

Try looking in your spam email folder, Phoon?

 

Phoon
Reply #11 Wednesday, July 27, 2011 6:55 PM

no reply in spam folder

Hankers
Reply #12 Wednesday, July 27, 2011 7:34 PM

When did you send the email to support?  Please post the auto-reply ticket number.

Phoon
Reply #13 Wednesday, July 27, 2011 7:43 PM

just got something..

GWC-818040

Says they are looking in to it now...

RedneckDude
Reply #14 Wednesday, July 27, 2011 8:14 PM

Anyone wanna field reply #5? 

ZubaZ
Reply #15 Wednesday, July 27, 2011 8:20 PM

RedneckDude
This brings up a question. Will we eventually see a choice of release or beta versions on this new system?

I mean, I now show DesktopX 3.5.060. Suppose I wanted the beta 4.0? How would I get that if it isn't listed?

In Impulse, we had the ability to hide/show betas. Will we regain this ability?
I think that the long term goal will be to have a full-featured management app.  I believe this solution is transnational.

Vague but honest.

Phoon
Reply #16 Wednesday, July 27, 2011 8:39 PM

RedneckDude
Anyone wanna field reply #5?

 

RedneckDude
Reply #17 Wednesday, July 27, 2011 9:11 PM

@Phoon   

Phoon
Reply #18 Friday, July 29, 2011 9:21 PM

well, a full work week has passed since I posted this, and (not surprisingly) the issue is still not resolved.

Cmon.. is it really that difficult to fix this?

Phoon
Reply #19 Tuesday, August 2, 2011 7:49 AM

yet another few days passed and no fix.

To further muddy the waters, I have another account (from my place of business) in which we were one of those that paid something like $495 for DesktopX Pro when it was first released. Logging in with that account shows the link but that one does not work at all.

 

navigatsio
Reply #20 Tuesday, August 2, 2011 10:13 PM

To further muddy the waters, I have another account (from my place of business) in which we were one of those that paid something like $495 for DesktopX Pro when it was first released. Logging in with that account shows the link but that one does not work at all.

"There's a sucker born every minute" Stardock P.T. Barnum 

Please login to comment and/or vote for this skin.

Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:

  • Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
  • Access to a great community, with a massive database of many, many areas of interest.
  • Access to contests & subscription offers like exclusive emails.
  • It's simple, and FREE!



web-wc01