Impulse update causes crash

Friday, April 8, 2011 by Einstein | Discussion: Stardock Support General

Hey all,

After much research and trial and error, I have gotten my WindowBlinds working again, but now the problem is Impulse. I uninstall it, reinstall it, and immediately it updates itself. [so far so good]. Once the update is done however, it crashes with the infamous "Stardock Impulse has encountered a problem and needs to close. We are sorry for the inconvenience." No amount of rebooting or reinstalling has helped.

Is there some log file that I can review to get more helpful information on why Impulse crashed?

 

-= Einy =-

Hankers
Reply #1 Friday, April 8, 2011 3:57 PM

Don't forget the important issues that your work PC had as reported in your other post - https://forums.wincustomize.com/406597/page/1/#2920486

There could be other issues with the setup of XP Professional that your company help desk would know about that could be causing the issue with Impulse.

Einstein
Reply #2 Friday, April 8, 2011 5:54 PM

Actually - I have resolved many of those issues on my work PC - in fact, after running that SubInACL I got my WindowBlinds working great again. I am enjoying a beautiful desktop again after so many weeks of the Fisher Price WinXP theme.

I'm wondering if maybe there is something in my .NET drivers that need to be upgraded/repaired. But instead of just installing stuff willy-nilly, I would like to review an install log for Impulse to know why it doesn't want to work.

-= Einy =-

Einstein
Reply #3 Tuesday, April 26, 2011 12:13 PM

I upgraded my .NET to 3.5 - that seemed to fix it. So far no crashes.

kapeman
Reply #4 Tuesday, April 26, 2011 6:04 PM

I am having the same problem, but my .Net components are all up to date.

Anyone have any other ideas?

Philly0381
Reply #5 Tuesday, April 26, 2011 6:14 PM

Could be a bad download of Impulse, you might try uninstalling it, running a clean up program and then reinstalling from the Stardock site.

kapeman
Reply #6 Wednesday, April 27, 2011 1:55 PM

Philly0381
Could be a bad download of Impulse, you might try uninstalling it, running a clean up program and then reinstalling from the Stardock site.

Thanks, but I already tried that, to no avail.

I have a case in with Stardock support, but was hoping to find a quicker solution here.

 

EDIT:

 

On a hunch, I updated the .NET 1.1 framework and that is what, I think, fixed the issue.

I was already up to date on the 3.5 version, but there seem to be some dependencies in Impulse for 1.1.

Go figure. I really wish that Stardock were not so in bed with MS.

 

 

 

 

Einstein
Reply #7 Monday, May 2, 2011 3:35 PM

kapeman
I really wish that Stardock were not so in bed with MS.

I disagree - how else can a third party create applications that are so lacking in default Windows installs unless they have intimate knowledge of how the OS does what it does? I have seen some "ahem ... attempts" at skinning and tools to enhance Windows, but nothing I have tried comes as close as native functionality as provided by Stardock.

Sleep away Stardock, make sure Microsoft gives you a nice back rub.

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