do this please

Monday, May 3, 2010 by gmc2 | Discussion: WinCustomize 2011 Feedback

if you would and are using IE8, win7, 64 bit.

go to any page where you view the artists submission's comments and are able to rate the submission.

goto tools and click on "manage add-ons" and disable flash, close the manage window and hit F5 for refresh

what changes for me is this:

no comments or star rating.

I've been told that flash has nothing to do with this but I'd like to hear your check see, thanks

Reply #1 Monday, May 3, 2010 7:15 AM

I get the same results as you do.

Edit: Win 7 64bit, IE8

Reply #2 Monday, May 3, 2010 9:18 AM

I get the same results as you do.

Edit: Win 7 64bit, IE8

Ditto and ditto.

Reply #3 Monday, May 3, 2010 11:59 AM

I hope that Kestral sees this. if it is not suppose to be flash dependent then it should be changed. if it is flash dependent then someone should say something instead of "no, it's not".

I also can not upload from IE8 with flash enabled???

Reply #4 Tuesday, May 4, 2010 5:24 PM

like I said, we put no flash content on these pages to our knowledge.  It must be a plugin on the page being used for something (presumably the ratings) that is breaking with flash off.  If you notice it is actually throwing a javascript error when you turn flash off, don't know why.  There is nothing that can be done about this except to leave flash on.

Flash is needed to upload as the upload plugin being used requires flash.

Reply #5 Tuesday, May 4, 2010 7:31 PM

There is nothing that can be done about this except to leave flash on.

I've never found a need to turn it off except for this test. Still,it's good info to have.

Reply #6 Tuesday, May 4, 2010 7:53 PM

Flash is needed to upload as the upload plugin being used requires flash.

yes, this I do know however, so far, I have been unable to upload via IE8 also.

as both of these issues are flash/IE8 related it might just be possible that you all have overlooked something.

I had also mentioned that both issues were not issues before the change over.

I'm certainly not the expert here but the progression of events does lead one to wonder why now and not then?

There is nothing that can be done about this except to leave flash on.

I try not to and will avoid with a passion when possible. I'm disappointed that you all don't see this as not functioning properly but...

Reply #7 Tuesday, May 4, 2010 8:48 PM

It's a jQuery plugin, if disabling flash in IE8 is disabling the control then maybe the bug is in IE. This may come as a surprise but IE is not what you'd call a "good" browser. If I disable scripting on the site using NoScript in FF the control goes away, no big surprise. However, if the control were flash based I would have to enable the movie every time I visit the site because I have flash disabled no matter what.

There is NO flash in the rating control. If you don't believe me download Firefox, download a plug-in called Firebug, right-click on the rating control and select Inspect Element. This will take you to the portion of the rendered HTML page that represents that rating control. It is all CSS and HTML wired together with some jQuery javascript.


*** Update:

OK, because I'm a dork that digs this sort of thing and because I could re-produce exactly what gmc2 had mentioned but I couldn't explain why, I did some digging and here's what I found:

When I disabled Flash in IE I noticed that the page said it finished rendering but there were problems, to be exact:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Creative AutoUpdate v1.40.01)
Timestamp: Wed, 5 May 2010 01:03:45 UTC

Message: 'undefined' is null or not an object
Line: 1
Char: 9047
Code: 0

Opening the specified URI in my handy dandy editor I noticed it was one *REALLLLLY* long line. So, going to character 9047 (or somewhere around there, I found this chunk of code.

function() {try{var i="0,0,0",g=navigator.plugins["Shockwave Flash"]||ActiveXObject;i=g.description||(function(){try{return(new g("ShockwaveFlash.ShockwaveFlash")).GetVariable("$version")}catch(j){}}())}catch(h){}i=i.match(/^[A-Za-z\s]*?(\d+)[\.|,](\d+)(?:\s+[d|r]|,)(\d+)/);return{available:i[1]>0,activeX

Without spending too much time trying to figure out exactly what it is doing it looks like some code that is attempting to determine whether flash is *available* in the current browser and something is undefined.

The reason the ratings plugin does not appear is because the error in this piece of javascript apparently causes jQuery to fail to initialize properly which seems to keep the onLoad event from firing or something along those lines. So, it would appear that the failure of the ratings control to appear when Flash is disabled is a side effect of another problem.


I now feel extra sure when I say there is no flash in this page.




Reply #8 Wednesday, May 5, 2010 6:22 AM

I now feel extra sure when I say there is no flash in this page.

and yet, the problem remains.

I hear what you and Kestral are saying that there is no flash on the page and yet, flash is impacting the useability of the page. I wonder what the "other problem" could be? probably too many to sort through at the moment I might have to wait until the dust settles to approach this issue again.

it's difficult to blame the browser when just one week ago I was able to rate and view comments with flash disabled, now it's not working. also before, I uploded a blind via IE8 and my last submission had issues, even with flash enabled. I ended up using FF to rate soemthings and upload that submission, and then ran sbybot to remove the tracking cookies that I picked up using FF. ("accept third party cookies" is NOT checked)

I'm just not sold that the problem has nothing to do with the change over, and others that use IE8 are experiencing problems as well.

Oh, and Kevin, thanks for your effort, much appreciated and karma cometh your way.

Reply #9 Wednesday, May 5, 2010 4:40 PM

I know it's frustrating but it's that chunk of javascript that I pasted that is causing the rating plugin to fail. It only involves flash insofar as it is checking to see if flash is available. It's just bad code that is causing a completely unrelated function to fail.

So a tad bit more digging and the strange resource Url that points to the problematic js code seems to be created by this lutility:

So -- it does seems to indicate that the misbehaving javascript code is more likely than not custom code created by the WC web team.


Has this been submitted in the bug thread?

Reply #10 Wednesday, May 5, 2010 4:48 PM

Perhaps Mr. Jobs has a point.

Reply #11 Wednesday, May 5, 2010 9:53 PM

Has this been submitted in the bug thread?

yep, but I found that I needed to post it separately also to verify my sanity and slice of reality. thank you all for doing this, hope to return the favor someday.

Perhaps Mr. Jobs has a point.

now, I've been saying all along...

Kestral, so now is there anything that can be done to remedy this???

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