this is a true and correct statement !

As of about 10 days ago, www.wincustomize.com is running on a new set of servers at a new data center. You can check where your computer thinks that is at via Start / Run / cmd.exe / ping www.wincustomize.com. If you get a response with an ip address of other than "Pinging www.wincustomize.com [74.204.71.162] with 32 bytes of data:", your dns/upstream dns is not updating to reflect the new site location.

I've forced through updated dns records with minimal expiry times to try and force other dns servers to flush their caches, but if they are failing to resolve the new site, that's on your isp.

If you continue to get crashes when trying to load www.wincustomize.com or www.wincustomize.com/whoami.asp, then please do respond back here with your OS and browser version and I will try to reproduce it further.

Kris

Nakor...Running XP SP3...Firefox 3.5.8

I also just talked with tech support for my isp and they said it has to do with your servers and that mine is updated automatically.

When I try this www.wincustomize.com/whoami.asp I get "server WALNUT2"

When I try www.wincustomize.com I get...and it's been like that since the launch.

Sorry, an error occurred while processing your request.

System.Web.HttpException: Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerWrapper'. ---> System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Combres.ResourceSetNotFoundException: Resource set 'siteTheme-%5B0%2C1%5D-Css' cannot be found
   at Combres.WebExtensions.GetResourceSet(String setName)
   at Combres.WebExtensions.CombresLink(String setName, Object htmlAttributes)
   at Combres.WebExtensions.CombresLink(String setName)
   at Combres.Mvc.MvcExtensions.CombresLink(HtmlHelper html, String setName)
   at ASP.views_shared_site_master.__RenderHead1(HtmlTextWriter __w, Control parameterContainer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.HtmlControls.HtmlHead.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at ASP.views_shared_site_master.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Control.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Page.Render(HtmlTextWriter writer)
   at System.Web.Mvc.ViewPage.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   --- End of inner exception stack trace ---
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.Mvc.ViewPage.ProcessRequest(HttpContext context)
   at ASP.views_home_index_aspx.ProcessRequest(HttpContext context)
   at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.<>c__DisplayClass1.b__0()
   at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.<>c__DisplayClass4.b__3()
   at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.Wrap[TResult](Func`1 func)
   at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.Wrap(Action action)
   at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.ProcessRequest(HttpContext context)
   at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)
   --- End of inner exception stack trace ---
   at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)
   at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage)
   at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm)
   at System.Web.HttpServerUtilityWrapper.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm)
   at System.Web.Mvc.ViewPage.RenderView(ViewContext viewContext)
   at System.Web.Mvc.WebFormView.RenderViewPage(ViewContext context, ViewPage page)
   at System.Web.Mvc.WebFormView.Render(ViewContext viewContext, TextWriter writer)
   at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionResult(ControllerContext controllerContext, ActionResult actionResult)
   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass14.b__11()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass14.<>c__DisplayClass16.b__13()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

Webgizmos: the walnut02 means you got to the right server. Will talk to the devs.

For anyone having problems going to the site at the https://www.wincustomize.com/ URL in Firefox, you have to clear your cache entirely.  Make sure you are logged out of the site in Firefox and Internet Explorer, not logged at all.  Make sure you close both browsers, then open Firefox back up.  Next, you have to go into your Clear Recent History settings in Firefox, check ALL boxes to clear, and set the time range to clear to Everything in the drop down list.  Clear your cache, then close Firefox and restart it.  The URL in question should now work fine.

And 30 min later, it should be fixed. Cookie on your end seemed to be trying to set a theme that isn't present.

Ah cool! Just tried the old new address and it worked this time...no error page!