I need some help with virus infection on pc
Friday, April 2, 2010 by BigDogBigFeet | Discussion: Windows XP
Hi Guys,
Well as the title says I need some help with a virus problem. I'm currently helping a Veterans group that provides services to Vets. One of 3 PCs is infected. It runs XP SP2. It has McAfee (Comcast provided), Spybot Search and Destroy, and Malwarebytes Antimalware (free version) installed. I have scanned with all three. They have removed some Viruses (trojans) but now they come up blank. I'm using Tea-timer on it and have Immunized IE8 to block harmful websites.
The symptoms. 1). When running IE8 a new IE8 window will automatically open attempting to contact a blocked website. This results in 505 error. (Reminds me of a trojan) 2). When doing a search in Yahoo, Google or Bing the search results are corrupt. Clicking on any links results in random web pages being connected but, always harmless web pages. (Reminds me of a Bot).
I'm looking for safe effective advice for ridding this machine once and for all of all bots and trojans.
Help!!!!
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Reply #22 Saturday, April 3, 2010 5:19 PM
Hi yrag! I'm not sure it starts to load xp safe mode and when it gets near the end of the list of commands it loops back to the BIOS startup with the error message Windows start up failed.
I can get regular Windows mode to run. I'll try the sfc /scannow command.
Reply #23 Saturday, April 3, 2010 5:26 PM
Hit pause where the driver fails to load and tell me what it is. (hit enter to continue reboot). My guess is it's Mup.
Reply #24 Sunday, April 4, 2010 1:48 PM
I have to wait for someone to give me the XP disks (if they have them). They're gone for the Easter holiday.
Happy Easter! I'll be talking to you again here on Monday .. Tuesday etc.
Reply #25 Wednesday, April 7, 2010 12:08 PM
I just wanted to say that Bleeping Computer solved everything. 
If you ever have unsolvable system problems give them a try.
Problems they resolved for me:
Booting The computer wouldn't boot into safe mode. It does now.
Internet Explorer 8. Unwanted popups, forced installs of fraud anti-virus packages such as ave.exe. No longer occuring.
Web Seaches. Web search results pages would be hijacked to unwanted web sites. No longer occuring.
Check out my topic! Bleeping Computer was great.
Reply #26 Wednesday, April 7, 2010 12:18 PM
Good to hear that you have the computer fixed. I have never heard of the site before, will have to check it out and maybe add it to my favorites list, just in case. 
Reply #27 Wednesday, April 7, 2010 1:13 PM
Glad to hear you got it fixed..
here are some tips (if they apply) tell them to NOT TOO
Don't play free games on line or install
Don't Install Free Screen Savers for the most part
Don't go to porn / data sites
Don't play most or any of the game from myspace.com or facebook.com
or any of the stuff that they offer you to put on your profile page (like the cork board all the bling etc. from other websites)
Don't install toolbars/helpers for the most part
Don't install smiley central
Don't install Some thing like this Children of the Sun.wma.exe see how it has two file extensions
Do this
un-check hide File extension so that it shows the .wba or the .MP3 etc.
hope this tiny list helps in the future
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Reply #21 Saturday, April 3, 2010 4:44 PM
What driver does it stop on prior to reboot? If the Startup screen is as far as it gets, threw in an XP disk and do a repair. If it will boot into Windows run: sfc /scannow