Does anyone know why this happens?

Is it a driver thang?

Wednesday, March 24, 2010 by RedneckDude | Discussion: Personal Computing

Hey guys, I get this error occaisionally and my graphics driver crashes. I reinstalled the driver to no avail. I do know that my graphics card is rated for a minimum 300 watt power supply and I only have a 250W.

This usually happens when running Photoshop, or Yahoo Video Chat.

Sometimes, when running Photoshop for a while, if I open another graphics program, my PC will go grey and I have to manually reboot to fix it. I get a kernel power error in my event log.

 

Please help.

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rothdave1
Reply #1 Wednesday, March 24, 2010 9:42 AM

I don't know why it happens, but if it is helpful this happened to me with with my 5870 Catalyst 9.11 when my memory overclock wasn't stable.

Moosetek13
Reply #2 Wednesday, March 24, 2010 10:38 AM

Maybe you should upgrade your power supply.

starkers
Reply #3 Wednesday, March 24, 2010 11:21 AM

I do know that my graphics card is rated for a minimum 300 watt power supply and I only have a 250W.

Maybe you should upgrade your power supply.

Yeah, a 250w PSU these days is probably insufficient, especially if you have a decent graphics card that gets a bit of a workout, as yours obviously does.  A PSU upgrade is probably in order... but there has been some comment regarding recent Nvidia drivers not being the best, so checking for and installing a stable release might help, if that's the case.

Best of luck with it.

SwerydAss
Reply #4 Wednesday, March 24, 2010 11:35 AM

YOu do need a new psu.   They're isnt enough power to run everything and refresh the dram on the card giving you the memory errors

narbytrout
Reply #5 Wednesday, March 24, 2010 11:43 AM

Actually, I just resolved this same problem just days ago...

One small difference is that my Video Card is an ATI 5850.

I put together a new theme for my desktop from various downloads here at wincustomize, but this time I felt like I wanted to base my theme aroud a Dream.  I went with "Red Giant" by Master Baron, a beautiful Dream. 

I worked out the whole entire theme... Windowblind, Icons, Cursor, Docks, Widgets and so on.

Shortly there after... I started getting the same problem you are having.

I quickly figured out that the problem was due to the Dream I was running.

I think that it is a problem with the TYPE of Dream or a compatability problem with Windows 7, I'm not sure.

I know it's not a problem with my rig, as everything else runs super fine with Core I7 920, 128Gb SSD, 6Gb ddr3-tri channel ram, 1000 watt PS, and so on.

So the big question to you... Are you running a Dream?

Wizard1956
Reply #6 Wednesday, March 24, 2010 11:48 AM

Looks like I found a new home for this brand new 400 watt PSU I have sitting here taking up space.

Thanks for the input guys. After the RAM upgrade,CPU upgrade and GFX card I suspected the power supply just wasn't up to the task.  I hope this takes care of it.

DaveBax
Reply #7 Wednesday, March 24, 2010 11:50 AM

starkers
I do know that my graphics card is rated for a minimum 300 watt power supply and I only have a 250W.

Maybe you should upgrade your power supply.
Yeah, a 250w PSU these days is probably insufficient, especially if you have a decent graphics card that gets a bit of a workout, as yours obviously does.  A PSU upgrade is probably in order... but there has been some comment regarding recent Nvidia drivers not being the best, so checking for and installing a stable release might help, if that's the case.

Best of luck with it.

I agree 100% but will add that I was running ok with the drivers Windows 7 found for my Nvidia but I went to the web site and downloaded the latest ones for my card and it runs like a top now. You may need to do both things as Starkers suggested.

Link for drivers  http://www.nvidia.com/Download/index.aspx?lang=en-us

Luckmann
Reply #8 Wednesday, March 24, 2010 11:55 AM

If the card requires 300 and you've only got 250, you should probably get 400, at least.

I'm sorry, this question kinda feels like asking why the air condition doesn't work in my car - I mean, sure, I've got a huge hole in my roof, but surely it can't be the issue?

New PSU. Get one.

Edit: 196.21 are the latest ones, since they apparently discovered a problem with the previously latest ones. I even had to downgrade, so yeah, I remember that.

narbytrout
Reply #9 Wednesday, March 24, 2010 12:01 PM

Make sure you are not using the Nvidia driver described here in this Maximum PC LINK

RedneckDude
Reply #10 Wednesday, March 24, 2010 1:38 PM

So the big question to you... Are you running a Dream?

No.  But thanks Narbytrout.

RedneckDude
Reply #11 Wednesday, March 24, 2010 1:40 PM

Wizard1956
Looks like I found a new home for this brand new 400 watt PSU I have sitting here taking up space.

Thanks for the input guys. After the RAM upgrade,CPU upgrade and GFX card I suspected the power supply just wasn't up to the task.  I hope this takes care of it.

Thanks Wiz. You're a real friend! 

RedneckDude
Reply #12 Thursday, March 25, 2010 10:37 PM

Just crashed again....here is what I got from Administrative Events:

 

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          3/25/2010 10:15:01 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      JimDillard-7
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-03-26T02:15:01.917600000Z" />
    <EventRecordID>85204</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>JimDillard-7</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

 

 

 

Where is Yrag?

RedneckDude
Reply #13 Thursday, March 25, 2010 10:38 PM

 

narbytrout
Reply #14 Friday, March 26, 2010 2:25 PM

Have you ever tried to overclock you pc?  If so, try using all of the default setting on your voltages.  If you have not ever overclocked your pc try raising your MCP, FSB, and RAM voltages "one notch".

Another thing to try is disabling the "IPHelper" service by going into System and Security - Administrative tools - Services.  While you are inside the services page there are other unnecessary programs you can disable or set to manual - here is a LINK to a very simple guide to follow.

Yet another thing to check is... Is your power management (sleep, hibernation, etc.). If you need to manually re-enable hibernation do this:

1) Run the command prompt as administrator (it's under Accessories, right click and "Run as Administator".

2) Type the following: power -h on.

I hope this helps, I know how much of a pain it is to agonize over these issues for nights on end.

RedneckDude
Reply #15 Friday, March 26, 2010 5:56 PM

narbytrout
Have you ever tried to overclock you pc?  If so, try using all of the default setting on your voltages.  If you have not ever overclocked your pc try raising your MCP, FSB, and RAM voltages "one notch".

Another thing to try is disabling the "IPHelper" service by going into System and Security - Administrative tools - Services.  While you are inside the services page there are other unnecessary programs you can disable or set to manual - here is a LINK to a very simple guide to follow.

Yet another thing to check is... Is your power management (sleep, hibernation, etc.). If you need to manually re-enable hibernation do this:

1) Run the command prompt as administrator (it's under Accessories, right click and "Run as Administator".

2) Type the following: power -h on.

I hope this helps, I know how much of a pain it is to agonize over these issues for nights on end.


 

I fail to understand how enabling hibernation can help here.....am I missing something?

 

I don't overclock anything, and don't think it's a good idea.  

 

 

RedneckDude
Reply #16 Friday, March 26, 2010 6:06 PM

Also, I must say, Wiz's gift of a 400W PSU did increase my WEI score, I still crashed after that, so I am still looking for other causes/solutions.

Teucrian
Reply #17 Friday, March 26, 2010 6:28 PM

This happened to me a bunch on my old laptop, and after a couple of weeks with sporadic crashing it died. I took it to microcenter and they replaced the motherboard, and it worked for another two months before dying again.

Sorry, not helpful, but be careful. Hope it works out for you.

kyogre12
Reply #18 Friday, March 26, 2010 6:37 PM

Teucrian
This happened to me a bunch on my old laptop, and after a couple of weeks with sporadic crashing it died. I took it to microcenter and they replaced the motherboard, and it worked for another two months before dying again.

Sorry, not helpful, but be careful. Hope it works out for you.

Same here. The video card on my laptop overheated and fried the motherboard in the process, thanks to some poor designs on HP's and Nvidia's parts. I had about 2 weeks of this error, then it died completely.

So good luck. I hope you don't have the same problem I had, and you can get it figured out.

LightStar
Reply #19 Friday, March 26, 2010 7:14 PM

Might be the nVidia drivers Jim, my son was using my XP system to play a game today and the video drivers crashed too with the same type of error.  First time it has ever done that. looks like nVidia put out updated drivers yesterday, downloading them now.

RedneckDude
Reply #20 Friday, March 26, 2010 7:39 PM

looks like nVidia put out updated drivers yesterday, downloading them now.

 

Me too! Thanks Tom!!!!

I'll get work on Aztec.

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