Previews grayed out - Solved - thank you.

Friday, January 29, 2010 by k10w3 | Discussion: WinCustomize 2011 Feedback

All of my Valentine's day uploads are grayed out.  At first I thought it was just me, but RedNeckDude commented, too, "what's with the preview?" 

Can someone please fix this.

Philly0381
Reply #1 Friday, January 29, 2010 2:17 PM

I just checked on the current site and everything looks okay.  Looks like the beta site doesn't like your thumbnail previews.

k10w3
Reply #2 Friday, January 29, 2010 2:33 PM

Looks like the beta site doesn't like your thumbnail previews.


Yeah, that's why I posted this in the WinCustomize 2010 Beta Feedback category.  I hope someone who has access to that site and knows what the problem might be will correct it soon.  I don't like my work (especially for a community project) messed up like that.

CarGuy1
Reply #3 Friday, January 29, 2010 6:01 PM

What format are your previews?

I noticed that a PNG displays funny when used as a preview on the new site.

Here's what one looks like...double click it to see how it should look.

k10w3
Reply #4 Friday, January 29, 2010 6:05 PM

My previews are .jpg files, which is what the site says it requires.

And my previews don't just look funny...they are completely grayed out.  When I right click to see the properties, there are no properties listed at all.

k10w3
Reply #5 Friday, January 29, 2010 8:17 PM

It's fixed now.  Thanks, Stardock!

Kestral2040
Reply #6 Monday, February 1, 2010 2:59 PM

the way skins work now when uploaded are that the previews don't show up until a batch job runs...  so if you JUST upload a skin there may be like 10 min - 30 min before the preview shows up (will be greyed until then).   If its still not showing up after that usually something messed up on our end, in which case I get on the guy who made the batch job

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