blinds 7 keeps crashing
Saturday, October 24, 2009 by skibadee | Discussion: Stardock Support General
I have to keep going to restart explorer after i leave it for a while & come back it is all mashed up this keeps happening on all the betas just renewed my subscription, some times i have to press the restart button help here is my info
Your computer has a Windows Experience Index base score of 5.9
Your Windows Graphics Experience score is 6.8
WindowBlinds version : WindowBlinds 7.0 (build 226 - Windows 7 Edition) - 64 bit OS
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 9800 GT
Wblind.dll 2009/10/22 19:49:20
Wblind64.dll 2009/10/22 19:49:38
Wbsrv.dll 2009/10/22 19:49:56
SevenConfig.exe 2009/10/22 19:49:17
Wbload.exe 2009/10/22 13:40:12
Wbhelp.dll 2009/10/07 21:35:07
Tray.dll 2009/10/21 15:13:19
Wbload.dll 2009/09/25 14:41:29
Screen.exe 2009/10/22 13:40:01
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Reply #22 Sunday, November 29, 2009 11:13 AM
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: WBLIND64.dll
Fault Module Version: 7.0.0.0
Fault Module Timestamp: 4b018d34
Exception Code: c000041d
Exception Offset: 000000000002ec0e
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: f0fe
Additional Information 2: f0fe70128c88ef850ab7a7b2f55d093d
Additional Information 3: 1d90
Additional Information 4: 1d90e51fc7e367b04e6d94c6ff15c8c7
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
Reply #24 Monday, November 30, 2009 4:41 PM
At this point, I'd send an email to [email protected] to open up a ticket. They may be able to help you out a little better than here.
Reply #25 Saturday, December 5, 2009 8:53 AM
you guys are funny.
I posted the same issue over in windowblinds cause well, it was a wb problem, but no. Hankers said I needed to post this over here and Rosco_P says to pass it on to the support group. I'm thinking it might not be a individual/isolated problem but something with a recent update. I saying all this in totally good humor. I'm just trying to helpful and since it is not a critical error, happens only on shut down for me, I could care less. but you all might want to kick this upstairs to at least have a look see??? I don't think I'd waste my time initiating a trouble ticket for this, not something I could correct (IMHO).
By gmc2 Posted November 30, 2009 6:06:50 PM
since my last impulse update wb7 has had a couple of application crashes.
don't know if the details matter,but...
Problem signature:
Problem Event Name: APPCRASH
Application Name: SevenConfig.exe
Application Version: 7.0.0.0
Application Timestamp: 4afc334e
Fault Module Name: SevenConfig.exe
Fault Module Version: 7.0.0.0
Fault Module Timestamp: 4afc334e
Exception Code: c0000005
Exception Offset: 0002c618
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
windowblinds info:
Your computer has a Windows Experience Index base score of 5.9
Your Windows Graphics Experience score is 5.9
WindowBlinds version : WindowBlinds 7.0 (build 230 x86 - Vista Edition) - 64 bit OS
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(ViewSonic VX2433wm) 1 is attached to NVIDIA GeForce GTX 285
Wblind.dll 2009/11/16 12:43:20
Wblind64.dll 2009/11/16 12:43:40
Wbsrv.dll 2009/11/12 09:19:01
SevenConfig.exe 2009/11/12 11:16:53
Wbload.exe 2009/11/06 12:44:12
Wbhelp.dll 2008/04/26 14:14:07
Tray.dll 2009/10/21 09:13:19
Wbload.dll 2009/09/25 07:41:28
Screen.exe 2009/11/07 12:39:26
as I mentioned it has just start happening recently. I visited the impulse site to turn off my automatic updates, which of course updated before I could turn it off and since then...
Reply #26 Saturday, December 5, 2009 9:09 AM
I posted the same issue over in windowblinds cause well, it was a wb problem, but no. Hankers said I needed to post this over here and Rosco_P says to pass it on to the support group. I'm thinking it might not be a individual/isolated problem but something with a recent update. I saying all this in totally good humor. I'm just trying to helpful and since it is not a critical error, happens only on shut down for me, I could care less. but you all might want to kick this upstairs to at least have a look see??? I don't think I'd waste my time initiating a trouble ticket for this, not something I could correct (IMHO).
appcrash
By gmc2 Posted November 30, 2009 6:06:50 PM
since my last impulse update wb7 has had a couple of application crashes.
don't know if the details matter,but...
Problem signature:
Problem Event Name: APPCRASH
Application Name: SevenConfig.exe
as I mentioned it has just start happening recently. I visited the impulse site to turn off my automatic updates, which of course updated before I could turn it off and since then...
If this is happening on shutdown then you must have the WB config window open at shutdown as thats all sevenconfig does.
Reply #27 Saturday, December 5, 2009 9:23 AM
I posted the same issue over in windowblinds cause well, it was a wb problem, but no. Hankers said I needed to post this over here and Rosco_P says to pass it on to the support group.
There is a difference in the Stardock WinCustomize 'support' forum and forwarding your issue in an email to [email protected]. When you post something in the WinCustomize forums you are most likely to receive the majority of help from members just like you and unless the posting is in the 'Support' section of the forums then it is unlikely to be seen by Stardock support.
I suggested you make your post in the Support section of the forums as Stardock support do monitor that section. When Rosco_P requested you contact [email protected] was for you to initiate a trouble ticket so that support could work with you individually on your issue.
No one is trying to be funny in these suggestions as our intent is only that you get your issue resolved.
Reply #28 Saturday, December 5, 2009 4:32 PM
I don't see any WB configuration window, or at least anything identified as such? however the only WB window open is the opening window, the one that shows downloaded skins.
EDIT: that is the window you're mentioning I believe. So, I need to close the opening window in order to shut down the program? END:
my point here is that I don't necessarily believe this to be my issue. and being that the crash is not fatal or critical, I figured passing along the info should be sufficient.
Reply #29 Saturday, December 5, 2009 5:21 PM
Yes...
Reply #30 Sunday, December 6, 2009 12:30 AM
Reply #31 Sunday, December 6, 2009 9:06 AM
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: WBLIND64.dll
Fault Module Version: 7.0.0.0
Fault Module Timestamp: 4b018d34
Exception Code: c000041d
Exception Offset: 000000000002ec0e
OS Version: 6.1.7600.2.0.0.256.1
Thanks for this report. I have high hopes we have located the issue and the next WB build will resolve this. Look for a beta this week.
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Reply #21 Sunday, November 29, 2009 11:12 AM
did the latest driver thing still no fix