Submitting to Gallery Problems...

Friday, January 16, 2009 by high_quality | Discussion: Stardock Support General

Hi, Im sort of new around here, but Im starting to submit a few icons here and there. My problem is that when I do try to submit an icon pack or just one icon, I get this error:

 

"Your skin has failed to upload. 

When uploading a new skin, your Skin file must also be submitted."

 

I have put all the info in that is needed, the Skin Name, Category, Preview Image, Art File, Description, Tags, and I do check the Terms and Conditions option.  Still get that error, dont know what happened, my other icons got submitted fine. I have tried hundreds of times now submitting but no luck.  If anyone can help, that would be great.
Thanks
high_quality*

 

k10w3
Reply #1 Friday, January 16, 2009 1:22 AM

What web browser are you using?  I found that I get that same error when I'm using Opera, so I've taken to uploading with Internet Explorer 7.

Tailsgirl
Reply #2 Friday, January 16, 2009 1:32 AM

I've had this problem heaps of times, clear your cache, rename the image and upload again, until it works

bilbo1930
Reply #3 Friday, January 16, 2009 1:37 AM

U can try :  https://www.wincustomize.com/upload2.aspx

or   https://www.wincustomize.com/upload.aspx 

Island Dog
Reply #4 Friday, January 16, 2009 10:58 AM

Make sure you are not using Flash 10, use 9.

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