WinCustomize Help Center [Beta] Launches!

Help me, help you

Wednesday, May 14, 2008 by Zoomba | Discussion: WinCustomize News

Last week I posted a little preview of the upcoming changes to the WC Help page.  The idea was to make the page easier to navigate, easier to read, more inviting/friendly and give us the ability to expand on the help resources we could provide on the page.  The old help page was just a bunch of link lists that weren't very organized and hadn't been updated in years.  The format of the page and the content itself basically ensured that virtually no one would use it.  We also didn't have a very good link between the Help page and the WinCustomize Wiki.

Today, I'm very happy to launch the first version of the new WinCustomize Help Center!

Please take a stroll through it.  Click the links and let me know:

  1. Any bugs on that page.
    Issues such as broken links, wacky formatting errors, images floating in the wrong spots etc. 
  2. Links you think should be added
    Am I missing a key tutorial?  Essential articles?  Items that you think should definitely be included but aren't currently.
  3. Any other misc feedback.

Please keep in mind that this is not a full-fledged help system with all sorts of fancy features.  It's just a really long HTML page with sections I'm hiding and unhiding depending on what you click on.  It is pretty easily expanded and modified though, so I can make reasonable additions fairly quickly.

Huge thanks to: andrew_ & nauticalpixel for all their CSS help, DoctorNick for fixing some annoying JS bugs, and the folks in #stardock for helping test early versions of this page.

28 Reply 13 Referrals
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ZubaZ
Reply #1 Wednesday, May 14, 2008 10:56 AM
Any chance of some ObjectBar love?  Having it listed there might actually promote more people skinning it. 

Richaleoni
Reply #2 Wednesday, May 14, 2008 10:59 AM
If this help center is anything like your MyColors support, then you will never get an response back. And if you do... the person has no idea on anything.

Philly0381
Reply #3 Wednesday, May 14, 2008 11:00 AM
Nice, clean, doesn't have the cluttered look that sometimes happens.

Said it before, but it's worth saying again, you folks always seem to take the time and make the effort to come up with a new look for your designs.

The new Help Center shows that it was time well spendt.   

ArileenDesign
Reply #4 Wednesday, May 14, 2008 11:24 AM
  

ShelbyGT_The_Car
Reply #5 Wednesday, May 14, 2008 11:36 AM
ok in tutorials for windowblinds the color preset screencast is a blank page.
http://islanddog.wincustomize.com/articles.aspx?aid=303464

also the subscription link for community site help for subscription info is a bad link error 404
https://www.wincustomize.com/subscriber.aspx?info

so far that is about it Zoomba

SGT  

aufisch
Reply #6 Wednesday, May 14, 2008 11:42 AM
Huge improvement over the old site. Great work. So far I didn't find any stray links or missing pages.

ShelbyGT_The_Car
Reply #7 Wednesday, May 14, 2008 11:43 AM
In software for Desktopx the product forum page is set for Icon Packager
and I that is all I have found so far.

SGT  

angus1949
Reply #8 Wednesday, May 14, 2008 11:46 AM
Went through for a quick ride and man it's great already. Can't wait to see the final product. Thanks for all the effort.  

Zoomba
Reply #9 Wednesday, May 14, 2008 12:10 PM

If this help center is anything like your MyColors support, then you will never get an response back. And if you do... the person has no idea on anything.

The page is not a support system.  It is an index of helpful resources sorted by category and by application. 


eieio
Reply #10 Wednesday, May 14, 2008 1:47 PM
Haven't clicked through yet, but it is certainly a nice presentation.

GH33DA
Reply #11 Wednesday, May 14, 2008 2:23 PM
Sup Zoomba?

I only spent a couple minutes viewing the page, so it's possible I missed it, but...

Somethings I would like to see linked/added

WC Badge Legend
WC Level Legend
Customer Level Legend
Application Listing and BRIEF description (like on the bottom of https://www.wincustomize.com/gallery.aspx)

Everything looks great so far. Good work guys.

ZubaZ
Reply #12 Wednesday, May 14, 2008 2:31 PM
+1 to gh33da

mike b1954
Reply #13 Wednesday, May 14, 2008 3:07 PM
This is probably a daft question ... But is the Help Centre only going to promote Stardock Products only ...?

What about Winstep ?

Philly0381
Reply #14 Wednesday, May 14, 2008 3:23 PM
mike b1954, I think they were/are looking at the main pages linking people to stuff that might help them with problems they are having.

I think you might find what you are looking for by clicking the community icon then clicking community site index.   

mike b1954
Reply #15 Wednesday, May 14, 2008 3:34 PM
Good Grief .. how did I miss that ? Dohhhhhhh !! Nice to see a Desktop Sidebar link there too !!

Wow ... been here a while and never saw that !!!! tsk!

Thanks for the headsup Philly !!

Zoomba the DS link on that page needs a button .. here you go !!
.


Philly0381
Reply #16 Wednesday, May 14, 2008 3:42 PM
Not a problem Mike, it sometimes takes me several if not more times going through stuff until I notice everything.     

Zoomba
Reply #17 Wednesday, May 14, 2008 4:06 PM

I'm willing to add apps like DS or WinStep to the Help page, I just don't have the necessary information myself to write a section for them.  If people want to send me along the info, I'll be more than happy to add it


Zoomba
Reply #18 Wednesday, May 14, 2008 4:06 PM
One qualification though: I'm limiting it to apps that have a gallery here at WinCustomize. 

Wizard1956
Reply #19 Wednesday, May 14, 2008 4:52 PM
This is really great!I plan on using this,more DX for dummies,please.   Will there a link to this page on Impulse? On the(?)button menu or a tab in Community? May help out new people,and introduce them to WC.  

Quicksilver007
Reply #20 Wednesday, May 14, 2008 7:01 PM
Looking good!

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