Yrag, Anyone....Assistance Needed With Windows Update.
it's now behaving at all well.
Tuesday, April 22, 2008 by starkers | Discussion: Personal Computing
Hadn't been into XP for a while on my Vista dual boot, so thought I'd go in and update everything, etc. All began well enough, Windows Upadates downloaded OK, but they just refuse to install no matter what I do. Even a repair install of XP (Pro SP2) did not resolve the issue.
Event Viewer shows these error reports:
Event ID: 1001... Fault Bucket 00733296.
Event ID: 1000... Fault Application drwtsn 32exe. version 5. 1.200.0 faulting module dgbhelp.dll version 2600.2180 fault address 0x0001295 d.
Event ID: 1001... Fault Bucket 01704331.
Event ID: 1000... Faulting Apllication Explorer.exe. version 60.2900.2180, faulting module user32 dll. version5.1 2600.2180, fault address 0x0000ee3c.
Also these warnings....
Event ID: 1015... Failed to connect to server. Error 0x8007043C.
Event ID: 1517... Windows saved user Home ***** registry while an application or sevice was using the registry during logoff. The memory used by the user's registry has not been freed. The memory will be unloaded when it is no longer in use.
These are the only error references I can find, so hope they help find & resolve the problem.
Thanks in advance, starkers. 
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CommanderGizmo
Reply #22 Saturday, April 26, 2008 11:20 AM
Why do so many techs just wipe the drive? I have never understood that. I always do a complete image and then restore the customer's data after the reinstall. Why wouldn't you?
Reply #22 Saturday, April 26, 2008 11:20 AM
And some poor customer would discover all his/her pics of Fido were trashed.
Why do so many techs just wipe the drive? I have never understood that. I always do a complete image and then restore the customer's data after the reinstall. Why wouldn't you?
Jafo
Reply #23 Saturday, April 26, 2008 11:37 AM
Reply #23 Saturday, April 26, 2008 11:37 AM
Why do so many techs just wipe the drive? I have never understood that.
Because they merrily claim 'time is money'...
That of course translates as ..."who cares?....it wasn't MY computer/data"...
CommanderGizmo
Reply #24 Saturday, April 26, 2008 11:43 AM
Reply #24 Saturday, April 26, 2008 11:43 AM
Hmm... I can see your point. Though I would say the two statements are different. The problem is work ethic and quality of work.
Bichur
Reply #25 Saturday, April 26, 2008 2:07 PM
not really different - you'll just get different meanings of 'time is money' depending on work ethic
Reply #25 Saturday, April 26, 2008 2:07 PM
Hmm... I can see your point. Though I would say the two statements are different. The problem is work ethic and quality of work.
not really different - you'll just get different meanings of 'time is money' depending on work ethic
CommanderGizmo
Reply #26 Saturday, April 26, 2008 3:24 PM
Reply #26 Saturday, April 26, 2008 3:24 PM
Very true Bichur. I intended from the customer's viewpoint. There is no real incentive for me to work faster as I make more the longer it takes. I only seek the fastest solution that fully resolves the problem because it is the right way to do business.
Back on topic: Starkers, have you got anywhere with your problem?
Back on topic: Starkers, have you got anywhere with your problem?
CommanderGizmo
Reply #27 Saturday, April 26, 2008 3:25 PM
Reply #27 Saturday, April 26, 2008 3:25 PM
Not sure why it put a double post. My apologies.
neophil78
Reply #28 Saturday, April 26, 2008 3:38 PM
Reply #28 Saturday, April 26, 2008 3:38 PM
THE (little) Prog (without installation process (just put it in a folder and run it) is "Dial-a-fix" it will repair for sure any trouble you may get with Windows Update (and some others ...)
You can find it for example here WWW Link (it's the latest version)
You can find it for example here WWW Link (it's the latest version)
Zydor
Reply #29 Saturday, April 26, 2008 3:41 PM
Give the man a coconut
A support tech is there to earn money for their Company. Just like newspapers and news programs - there are still those who are of the opinion they are there to communicate the news ......
They are not, they are there to create wider circulation and viewing figures. Its the latter that boost revenue, since advertising rates are linked to circulation/viewing. Since regrettably most believe what they see in print or on the news, its a license to print money, and dumb down standards to minimise costs.
Aint it a wonderful world
Regards
Zy
Reply #29 Saturday, April 26, 2008 3:41 PM
Hmm... I can see your point. Though I would say the two statements are different. The problem is work ethic and quality of work.
Give the man a coconut
A support tech is there to earn money for their Company. Just like newspapers and news programs - there are still those who are of the opinion they are there to communicate the news ......
They are not, they are there to create wider circulation and viewing figures. Its the latter that boost revenue, since advertising rates are linked to circulation/viewing. Since regrettably most believe what they see in print or on the news, its a license to print money, and dumb down standards to minimise costs.
Aint it a wonderful world
Regards
Zy
ShelbyGT_The_Car
Reply #30 Saturday, April 26, 2008 4:34 PM
Reply #30 Saturday, April 26, 2008 4:34 PM
May I ask a simple couple of questions ?
1. you have a dual boot machine for vista and xp - which OS did you install first?
2. are the two OS's installed on a different hard drive?
3. why is it that these updates are not installed from the past?
4. could you give us a break down of the hardware in use?
[ such as computer brand name or board used, hard drives and partition sizes - esp! ]
I ask this for getting some better understanding as to the why this has happened to determine if it is worth any type of a repair. There is a lot to that why also... which if not answered could happen again. Which I'm sure you do not want that at all.
The ole "Just reinstall windows" thing works - but in my book is not a good fix for a problem you have yet to fully identify with yet. It almost sounds like data loss due to a wrong partition maybe. With of course the ole "two OS's that have merged some data the wrong way!"...
Really need to get the story straight on how this has happened to figure the proper way to deal with it completely.
Take a deep breath and take your time with explaining what you think may have happened. Plus the when and what you did... along with the design of that machine completely.
I'm betting it is one hard drive with a partition for each OS.
SGT
1. you have a dual boot machine for vista and xp - which OS did you install first?
2. are the two OS's installed on a different hard drive?
3. why is it that these updates are not installed from the past?
4. could you give us a break down of the hardware in use?
[ such as computer brand name or board used, hard drives and partition sizes - esp! ]
I ask this for getting some better understanding as to the why this has happened to determine if it is worth any type of a repair. There is a lot to that why also... which if not answered could happen again. Which I'm sure you do not want that at all.
The ole "Just reinstall windows" thing works - but in my book is not a good fix for a problem you have yet to fully identify with yet. It almost sounds like data loss due to a wrong partition maybe. With of course the ole "two OS's that have merged some data the wrong way!"...
Really need to get the story straight on how this has happened to figure the proper way to deal with it completely.
Take a deep breath and take your time with explaining what you think may have happened. Plus the when and what you did... along with the design of that machine completely.
I'm betting it is one hard drive with a partition for each OS.
SGT
neophil78
Reply #31 Saturday, April 26, 2008 5:32 PM
I insist but there is THE solution
Reply #31 Saturday, April 26, 2008 5:32 PM
THE (little) Prog (without installation process (just put it in a folder and run it) is "Dial-a-fix" it will repair for sure any trouble you may get with Windows Update (and some others ...)
You can find it for example here WWW Link (it's the latest version)
You can find it for example here WWW Link (it's the latest version)
I insist but there is THE solution
starkers
Reply #32 Saturday, April 26, 2008 8:59 PM
Reply #32 Saturday, April 26, 2008 8:59 PM
The old work ethic... time is money debate, eh!!!
Seems to me I've been played at my own game... the pirate's thread has been pirated.
Anyhow, back to the issue at hand... damned blasted effing computers... grrrrr!!
Not only can I not install the downloaded Windows updates, now I've lost the internet on XP as well... something to do with "cannot resolve my IP address" after I inadvertently did something or other.... or in other words, effed it up.
In answer to the account type and security apps: there is only one user account, mine, and the standard Administrator acct. The only security apps currently running/installed are Avast Anti-virus Home Edition, Ad Aware 2007, and PC Tools firewall. However, I shall go back into XP later, put on my Administrator's hat so XP knows I'm boss, and disable them to see if they may be preventing installation.
Seems to me I've been played at my own game... the pirate's thread has been pirated.
Anyhow, back to the issue at hand... damned blasted effing computers... grrrrr!!
Not only can I not install the downloaded Windows updates, now I've lost the internet on XP as well... something to do with "cannot resolve my IP address" after I inadvertently did something or other.... or in other words, effed it up.
In answer to the account type and security apps: there is only one user account, mine, and the standard Administrator acct. The only security apps currently running/installed are Avast Anti-virus Home Edition, Ad Aware 2007, and PC Tools firewall. However, I shall go back into XP later, put on my Administrator's hat so XP knows I'm boss, and disable them to see if they may be preventing installation.
starkers
Reply #33 Saturday, April 26, 2008 9:03 PM
Thanks for that... I shall look into those links and see if anything helps prior to performing a complete rewrite.
Reply #33 Saturday, April 26, 2008 9:03 PM
If you would like to attempt a repair before you end up doing a clean install, you might find these links useful. Just a quick search for the info you seek:
Thanks for that... I shall look into those links and see if anything helps prior to performing a complete rewrite.
starkers
Reply #34 Saturday, April 26, 2008 9:06 PM
Thanks, Neophil, shall also look into that prior to a clean install of XP... being I only did one a bit over a week or so ago.
Reply #34 Saturday, April 26, 2008 9:06 PM
THE (little) Prog (without installation process (just put it in a folder and run it) is "Dial-a-fix" it will repair for sure any trouble you may get with Windows Update (and some others ...)
You can find it for example here WWW Link (it's the latest version)
You can find it for example here WWW Link (it's the latest version)
Thanks, Neophil, shall also look into that prior to a clean install of XP... being I only did one a bit over a week or so ago.
starkers
Reply #35 Saturday, April 26, 2008 9:57 PM
Originally it was XP then Vista, but I recently performed a clean install of XP to clean it up and resolve a bit of sluggishness, etc.
Yes, I have XP on 250gig IDE drive, and Vista on a 250gig SATA drive.
They were but the rewrite required re-installation of them all... thing is, the first few, to set up Windows Installer, etc, installed without issue. It was only after the required reboot that problems arose.
PC...home/custom build:
Gigabyte S Series GA-MA770-DS3;
AMD64 Athlonx2: 6400+ Black Edition CPU;
4ghz of Corsair DDR2 800 RAM;
HDD 0: Seagate IDE 250gig... 3 partitions C: XP... and 2 storage drives.
HDD 1: Seagate Sata 250gig...3 partitions E: Vista and 2 storage drives.
HDD 2: Samsung Sata 200gig...2 paritions for music/media files.
HDD 3: Western Digital 160gig... 1 partition for internal files backup
HDD 4: External Seagate 250gig... 2 partitions for external OS backups
The new XP backup had not yet completed so was of no help here... *slaps self around jowls for allowing real life to interfere with completing XP backup a lot sooner*
Anyhow, best I get my nose back to the grindstone and see if I can't fix this XP beast.
Reply #35 Saturday, April 26, 2008 9:57 PM
1. you have a dual boot machine for vista and xp - which OS did you install first?
Originally it was XP then Vista, but I recently performed a clean install of XP to clean it up and resolve a bit of sluggishness, etc.
2. are the two OS's installed on a different hard drive?
Yes, I have XP on 250gig IDE drive, and Vista on a 250gig SATA drive.
3. why is it that these updates are not installed from the past?
They were but the rewrite required re-installation of them all... thing is, the first few, to set up Windows Installer, etc, installed without issue. It was only after the required reboot that problems arose.
4. could you give us a break down of the hardware in use?
PC...home/custom build:
Gigabyte S Series GA-MA770-DS3;
AMD64 Athlonx2: 6400+ Black Edition CPU;
4ghz of Corsair DDR2 800 RAM;
HDD 0: Seagate IDE 250gig... 3 partitions C: XP... and 2 storage drives.
HDD 1: Seagate Sata 250gig...3 partitions E: Vista and 2 storage drives.
HDD 2: Samsung Sata 200gig...2 paritions for music/media files.
HDD 3: Western Digital 160gig... 1 partition for internal files backup
HDD 4: External Seagate 250gig... 2 partitions for external OS backups
The new XP backup had not yet completed so was of no help here... *slaps self around jowls for allowing real life to interfere with completing XP backup a lot sooner*
Anyhow, best I get my nose back to the grindstone and see if I can't fix this XP beast.
starkers
Reply #37 Sunday, April 27, 2008 4:55 AM
Reply #37 Sunday, April 27, 2008 4:55 AM
Good News Everyone
Thanks to yrag's guidance/assistance/instructions, the problems ARE NOW RESOLVED. YOO HOO!!!
Also, thanks to everyone who offered advice/assistance, I have learned more about computing because of your input and it is much appreciated.
Thanks to yrag's guidance/assistance/instructions, the problems ARE NOW RESOLVED. YOO HOO!!!
Also, thanks to everyone who offered advice/assistance, I have learned more about computing because of your input and it is much appreciated.
starkers
Reply #39 Sunday, April 27, 2008 10:59 PM
I'll say it is...er, um, Nasty. Geez, now couldn't a bloke have some fun with a nick/sign-off like that...
"Like how nasty is he?"
Well he's really Nasty.
"Like in as mean as a cut snake?"
No, no...he really is really Nasty.
"Like very, very nasty??"
No, no, you don't get it do ya...Nasty is his name.
Ok, then! After my little excursion into lunacy, I'll get back on topic.
***Hehe, at least I don't have to feel guilty or apologise for pirating my own thread ***
Anyhow, all the updates that had previously been downloaded to my PC installed when I shut down in the wee hours of the Oz morn... so now I'm all up to date and protected. Hehe, it's sorta like a software condom, of sorts.
Reply #39 Sunday, April 27, 2008 10:59 PM
That is good to hear
I'll say it is...er, um, Nasty. Geez, now couldn't a bloke have some fun with a nick/sign-off like that...
"Like how nasty is he?"
Well he's really Nasty.
"Like in as mean as a cut snake?"
No, no...he really is really Nasty.
"Like very, very nasty??"
No, no, you don't get it do ya...Nasty is his name.
Ok, then! After my little excursion into lunacy, I'll get back on topic.
***Hehe, at least I don't have to feel guilty or apologise for pirating my own thread
***Anyhow, all the updates that had previously been downloaded to my PC installed when I shut down in the wee hours of the Oz morn... so now I'm all up to date and protected. Hehe, it's sorta like a software condom, of sorts.
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Reply #21 Saturday, April 26, 2008 11:17 AM
And some poor customer would discover all his/her pics of Fido were trashed.
Patience is a virtue.....beats....time is money.....