Tiger Direct and Reservation Rewards scam.

DO NOT click OK

Wednesday, March 5, 2008 by I.R. Brainiac | Discussion: WinCustomize Talk

Call me naive and foolish but I recently made my first 2 online purchases.A monitor from Office Max..and a vid card from Tiger Direct.

The purchase process for the vid card ends with a popup(allowed by TD),that ask you if you want to get 15$ off you next TD purchase...I was leary but clicked ok.

It only asked for my email,NEVER any CC info.Tiger Direct automatically gave them that and I was signed up without knowing it for a 12$ a month charge.(dumb me)  

Google Reservation Rewards and you get a slew of people royally pissed about this shit.And some list of their 'partners'.

A legit charge didnt clear because of this so now I gotta fix that,dispute the charge,cancel TD and RR accounts and get a new card(I dont trust either of them not to abuse it further).

Buyer beware.  

22 Reply 18 Referrals
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Philly0381
Reply #1 Wednesday, March 5, 2008 10:49 PM
Very interesting I.R. Brainiac, I've used Tiger Direct in the past with out any problems. Don't believe I every saw any popups. They could have made a change though in policy, but that is a pretty darn bad one to have happen.

If I order anything else from them I will pay closer attention. Thanks of posting.  

Bebi Bulma
Reply #2 Wednesday, March 5, 2008 10:57 PM
Only newegg.com for me.

I.R. Brainiac
Reply #3 Wednesday, March 5, 2008 11:01 PM
Some claim to have been signed up WITHOUT signing up for the discounts.Some report charges going WAY back without catching them(so they never got any 'service').(gotta watch those statements).

I never have any more money in that account than needed for so I caught it quick.

Even after cancelling people reported being charged(of course).

TD will never get another penny from me.You can purchase without signing up but the fact that they are 'partnered' with RR is enough to show me what kind of company they are.

Astyanax
Reply #4 Wednesday, March 5, 2008 11:03 PM
Only newegg.com for me.


I only buy from newegg.com and zipzoomfly.com

I.R. Brainiac
Reply #5 Wednesday, March 5, 2008 11:04 PM
Funny thing is,if you call RR's customer service(and manage to get thru),the rep says 'ok,we dont usually do this,but for you we will make an exception"

They say this to everyone...hahahahahaha  

CarGuy1
Reply #6 Wednesday, March 5, 2008 11:06 PM
Tiger direct has deceptive practices. I once placed an order with them over the phone and the sales rep asked me if I would like to be signed up for a free magazine as bonus for my order. I said sure and 3 months later they charged my credit card for it. It took a year before it finally was canceled and refunded to my credit card. Another thing was I could have subscribed to the magazine for half the price they charged.

Also, beware of the rebates. They state that you must send the paperwork in within a month or they will not honor it. I sent one in within the allotted time but they refused it because it was postmarked 30 days from the purchase date. I was told that since I bought it in February I was only allotted 28 days. I no longer buy from Tiger Direct.

ShelbyGT_The_Car
Reply #7 Wednesday, March 5, 2008 11:38 PM
I'm not going to go into details about my dealings with Tiger. But this I will say " they hate my guts!" and I'll never buy from them again. Another one to watch is buy.com - beware! Some of these people selling stuff online figure they can get away with a lot with people that rarely check stuff when they purchase; while some just give up after being burned.
Always check with things before you buy!
Newegg has done me very well as has Curcuit City too!
Best Buy - well I'm not going there if I do not have too...

Just becareful and nothing is never free! never!!!

SGT  

Bebi Bulma
Reply #8 Wednesday, March 5, 2008 11:45 PM
Newegg has done me very well as has Curcuit City too!Best Buy - well I'm not going there if I do not have too...

Indeed, I built my computer with stuff from newegg, and got my monitor and laptop at circuitcity (have their rewards credit card).

kona0197
Reply #9 Thursday, March 6, 2008 12:02 AM
Only Newegg for me.

DonDodds
Reply #10 Thursday, March 6, 2008 1:02 AM
I had an issue with a couple of motherboards I ordered through Newegg. Not only did they accept the RMAs without question - actually, the second time the gal on the phone did run through troubleshooting, but in a very pleasant way, and I appreciated the help - they even ate the return postage the second time and credited my card within minutes of receiving the bad parts.

I've now built two full computers through Newegg and will never, ever buy my parts from anyone else.

MetalHellssAngel
Reply #11 Thursday, March 6, 2008 2:36 AM
Strange I just bought a Refurbished Gateway from TD for $771.00 off my H&R Block refund card and didn't have any problems with them. Also my P.C. is in top condition. It was really quite a steal, considering. I'll be careful in my future dealings with them though.

Angel

I.R. Brainiac
Reply #12 Thursday, March 6, 2008 2:40 AM
The monitor came from Office Max...quick and in perfect condition...the vid card from TD is fine but the bad experience from the sneaky way they tricked me is a no brainer...no more money for Tiger.  

Leo the Lion
Reply #13 Thursday, March 6, 2008 2:48 AM
Thanks for the 'heads up' Mike. I think after your experience and others I'll stay well clear of Tiger. Most of my on line purchases have been on eBay and newegg and I've never been disappointed.

I.R. Brainiac
Reply #14 Thursday, March 6, 2008 3:35 AM
Heres the latest article I have found concerning the lawsuit. WWW Link

I'm shocked to see how long this has been going on.I couldnt find a good list of their 'partners',but some pretty big names are in there.

Dell was one of them.Every partner gets a kickback from the montly fee.

Again I say...RR NEVER asked for card info...it was provided directly from Tiger Direct.

RR sends you emails explaining cancellation policies that are designed to get caught in spam filters.  

angus1949
Reply #15 Thursday, March 6, 2008 9:03 AM
Newegg is top notch. I've also had several good experiences with Zip Zoom Fly.

WOM
Reply #16 Thursday, March 6, 2008 9:08 AM
One of the online DVD outfits have that same setup., but I didn't go for it.  

killajosh
Reply #17 Thursday, March 6, 2008 9:17 AM
I've heard some not-so-good things about TD. IR, sorry you got scammed bud. I stick with Newegg.com..... they're awesome.

angus1949
Reply #18 Thursday, March 6, 2008 9:17 AM
I just wanted to add that you must watch when it comes to store warranties and rebates together. I purchased a new monitor from Newegg that had a $30.00 rebate. Of course you have to send the original UPC from the box. However if something goes wrong with the monitor during Newegg's return period you must also have the box including the UPC for them to honor the return. I opted to forgo the rebate in this instance, however I don't think the consumer should be put in this situation. My main reason for usually never buying from any store that uses rebates. Just charge the final price and be done with it, much as Best Buy has done. I've only had about 50% luck receiving rebates anyway.

I.R. Brainiac
Reply #19 Thursday, March 6, 2008 9:50 AM
but I didn't go for it.


Dumb me...it was my second online purchase...me much more wary now.  

never buying from any store that uses rebates


amen...tell me how much,if its a good price,I'll buy...not fooling with rebates or coupons.  

Nezbitthecat
Reply #20 Tuesday, March 31, 2009 1:11 PM

BEWARE!

 

 

 


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