Most Influential People In Your Office

Hint: It may not be management

Tuesday, August 28, 2007 by Zoomba | Discussion: WinCustomize News

In any office, there is a power structure.  A hierarchy of influence that when properly navigated can make your work life and career a heck of a lot easier.  There are key people in any work environment that if you befriend, will provide support and assistance in getting critical tasks accomplished.  The thing is, these key people are almost definitely NOT the layer of management above you.  They're the support folks who make the world function.

Support, maintenance, mailroom and receptionist/office assistants.  These are the people that can make or break your day.  If you are on their good side, they will go out of their way to help you when you need it most.  Treat them like dirt (as many people do to support staff) and don't expect any service request to be done in a remotely timely fashion.  Basically, there's no one in your organization that is "beneath" you, since at some point you will likely have to rely on them to get the job done.

Wired has a nice list of Dos and Don'ts for getting on the good side of the office support staff.

ZubaZ
Reply #1 Tuesday, August 28, 2007 9:14 AM
I work out of the house. My wife *IS* my support staff. That's a great list but doesn't cover all the stuff *I* need to do.

DO: Leave the toilet seat down; especially before bed.
DON'T: Ask her why the house is so messy when she's brining you your morning coffee.

Zubaz hugs Susan

As an aside . . I thought it interesting that the receptionist was a guy and the maintenance person was a chick in the Wired article. The times they are a-changing (or Wired is trying to be politically correct in the face of reality).
Jafo
Reply #2 Tuesday, August 28, 2007 10:08 AM

Treat the coffee maker well...

 

 

 

 

...or your corporate/business life/career will be short....

I.R. Brainiac
Reply #3 Tuesday, August 28, 2007 12:41 PM
Somebody go give T-man a hug.  
Lantec
Reply #4 Tuesday, August 28, 2007 12:52 PM
Basically, there's no one in your organization that is "beneath" you, since at some point you will likely have to rely on them to get the job done.


Dead On

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