WinCustomize Site Issue: "Operation Aborted" Errors in IE7

Wednesday, August 1, 2007 by Zoomba | Discussion: WinCustomize Site Issues

Good Afternoon

Over the past few days, we've been receiving reports of users encountering "Operation Aborted" errors at random on WinCustomize pages.  These errors were occuring in the forums, galleries, skin pages and more.  The way it went was the page would load for a user, then the Operation Aborted error message would come up, and after clearing the error, the page would clear.

We've been able to reproduce this issue internally and have identified the conflict.  It's an issue between IE7 and how some of our page scripts work.

We are currently working on building and testing the fix to eliminate the error.  If you find you're encountering the error with extreme frequency, please post a comment here with the exact version of Internet Explorer you're running (Help Menu -> About).

This error does not occur in Firefox.  If you are being blocked from regular use of the site by the error, please consider using Firefox temporarily until we get the fix in. 

I will post when the fix has been implemented.

Thank you for your patience,

-Mike

42 Reply 21 Referrals
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sViz
Reply #1 Wednesday, September 19, 2007 2:05 PM
Version: 7.0.5730.11

Couldn't get in the forums for a while.

Zoomba
Reply #2 Wednesday, September 19, 2007 3:34 PM

Whenever you encounter this error, try moving your cursor out of the page area of the browser and force a refresh (F5).  Let me know if that works.


vStyler
Reply #3 Wednesday, September 19, 2007 4:23 PM
IE6 Version 6.0.2900.2180.xpsp_sp2.... been happening to me a LOT...all over.   

Maybe it's part of Mozilla's grand plan   

Leo the Lion
Reply #4 Wednesday, September 19, 2007 5:33 PM
IE 7 version 7.0.5730.11

This has happened to me about ten times in about the past three days in all parts of the WC site.

Happened twice a short time ago and refresh would not redisplay the page so had to reload via Favs   

sViz
Reply #5 Wednesday, September 19, 2007 6:04 PM
Yeah, can't refresh without clearing the warning box first.

DandoB
Reply #6 Wednesday, September 19, 2007 8:49 PM
Still having the problem IE version 7.0.6000.16512. I did find out if I log off then go to the forums log back in, then it will let me in until I go somewhere else on the site then it has problems again. Thanks for working on getting this fixed.

KoolCamel
Reply #7 Thursday, September 20, 2007 5:10 PM
Having this issue as well, IE version 6.0.2900.2180.xpsp_sp2_gdr.070227-225. If I close all instances of IE and come back in it seems to work for a little while.

DandoB
Reply #8 Friday, September 21, 2007 8:03 PM
Is there any progress on this as I am still having this issue.

vStyler
Reply #9 Friday, September 21, 2007 8:18 PM
Had to access this page via firefox   IE6

XX
Reply #10 Friday, September 21, 2007 9:04 PM
Same problem with latest ( as of this post ) IE7.

vStyler
Reply #11 Thursday, September 27, 2007 7:06 AM
Still doing it, IE6, more than ever perhaps, getting really old having to open up firefox 30 times a day. please fix   

ZubaZ
Reply #12 Thursday, September 27, 2007 8:20 AM
getting really old having to open up firefox 30 times a day
You could just go over to the dark side you know and never open IE.    

vStyler
Reply #13 Thursday, September 27, 2007 8:25 AM
You could just go over to the dark side you know and never open IE.


I'll quit skinning before that happens   

DandoB
Reply #14 Thursday, September 27, 2007 9:07 PM
I was reading this post again and happened to notice the date of the original post was August 1, 2007. We are coming up on two months with this problem. Do we have an approximate date of when this will be fixed?

Nimbin
Reply #15 Thursday, September 27, 2007 9:29 PM
i get the same problem with IE7, so i took matters into my own hands, i now use firefox exclusively for wincustomize. the only time is use IE now is for microsoft update and if i encounter a site in firefox that requires IE then i have an addon that lets me view that page in internet explorer.

Zoomba
Reply #16 Thursday, September 27, 2007 10:28 PM

Is this when browsing the forums, or the rest of the site?  It's an important distinction since the two are different in many ways.

The issue is we thought we had resolved it, but it seems to be creeping back in for some reason.


Leo the Lion
Reply #17 Thursday, September 27, 2007 10:41 PM
Zoomba, It happened to me twice yesterday whilst trying to look at some skins   

mike b1954
Reply #18 Thursday, September 27, 2007 11:31 PM
Just a quick note for you before I go to bed .. the same prob happened to me a few times today,
so I just went to my POPUP BLOCKER SETTINGS and allowed ~ http:// forums.wincustomise.com ~ onto my allowed sites ..
~ and since then I have not had any trouble ... I only use IE7. ( I had issues with ff a coupla years ago..)

ALMonty
Reply #19 Friday, September 28, 2007 12:21 AM
No problem here IE7 version 7.0.5.730.11 on XP and Vista. Sorry guys.  

vStyler
Reply #20 Friday, September 28, 2007 6:59 AM
happens in both forums and skin pages.. obviously It may happen to me more as I frequent the site almost all day but yes, still happening both places and frequently.

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