Not allowed to download anymore?
My subscription runs out in May 2008
Wednesday, April 11, 2007 by Life is a Game | Discussion: WinCustomize Site Issues
When I try to download something I always get the page saying that I have to subscribe eventhough my subscription runs out in May 2008.
Help please!
Help please!
IamDean
Reply #5 Wednesday, April 11, 2007 1:43 PM
Reply #5 Wednesday, April 11, 2007 1:43 PM
Download problem should be fixed now. Let me know if you still are having problems. We put a build up this morning that caused this issue.
Dean
Jim Krasewitz
Reply #6 Wednesday, April 11, 2007 1:50 PM
Reply #6 Wednesday, April 11, 2007 1:50 PM
As at 18.49 pm UK time there still seems to be a problem downloading, I have a subscription to ObjectDesktop but am not being allowed downloads. Jim
taky
Reply #7 Wednesday, April 11, 2007 2:46 PM
Reply #7 Wednesday, April 11, 2007 2:46 PM
I just tried and I still hit the "Subscribe Now" page.
glowdarkly
Reply #8 Wednesday, April 11, 2007 3:34 PM
Reply #8 Wednesday, April 11, 2007 3:34 PM
We still have a problem, it shows no place to even sign in as a subscriber, which i have been for over 5 years now.Just shows a box with Stardock user in it
IamDean
Reply #9 Wednesday, April 11, 2007 3:50 PM
Reply #9 Wednesday, April 11, 2007 3:50 PM
ok, things "should be" back to normal now. Please let us know if things are still problematic.
Dean
Life is a Game
Reply #10 Wednesday, April 11, 2007 4:56 PM
Reply #10 Wednesday, April 11, 2007 4:56 PM
It works now. Downloading dreams now as I got Vista today.
Thanks
Thanks
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Reply #1 Wednesday, April 11, 2007 12:54 PM
There was a code change today in regards how the download limits are handled. Looks like a bug crept in. We are looking into the problem now and will have it fixed shortly. Sorry for the inconvenience.