Server Issues - January 28th
Sunday, January 28, 2007 by Zoomba | Discussion: WinCustomize Site Issues
As you've no doubt noticed today, we've been experiencing some severe server problems in the past 24 hours. Very early this morning (3-4am-ish EST) we began to see very high CPU load and crashing problems on the servers connected to WinCustomize.
Around noon EST, we brought the servers back to life and most functionality on the site is back. We are still looking into what caused these issues, and what is causing the ongoing performance problems. We are fully aware of the problems the past 24 hours. Frogboy himself was up into the wee hours of the morning trying to nurse the servers back to health.
Expect performance improvements in the next few days as our net devs take a crack at things.
I apologize for the inconvenience, and just wanted to warn everyone that as we work on fixing things, the site may behave slower than usual or be unavailable at periods. We are working to track this down as fast as we can.
-Mike
UPDATE: New code was pushed to the servers this afternoon and things look to have evened out. Here's hoping all remains well.
Around noon EST, we brought the servers back to life and most functionality on the site is back. We are still looking into what caused these issues, and what is causing the ongoing performance problems. We are fully aware of the problems the past 24 hours. Frogboy himself was up into the wee hours of the morning trying to nurse the servers back to health.
Expect performance improvements in the next few days as our net devs take a crack at things.
I apologize for the inconvenience, and just wanted to warn everyone that as we work on fixing things, the site may behave slower than usual or be unavailable at periods. We are working to track this down as fast as we can.
-Mike
UPDATE: New code was pushed to the servers this afternoon and things look to have evened out. Here's hoping all remains well.
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Z71
Reply #22 Monday, January 29, 2007 2:16 AM
Reply #22 Monday, January 29, 2007 2:16 AM
When in doubt, always follow the manufacture's instructions.
"For best results, ignite end with fuse."
"For best results, ignite end with fuse."
LittleBearJason
Reply #23 Monday, January 29, 2007 2:44 AM
Reply #23 Monday, January 29, 2007 2:44 AM
Im able to download things through the Wincustomize Browser, but it hangs for quite awhile and then the thumbs of items appear. But on each one at the bottom it says cannot load data 2. Otherwise things download ok..
Fairyy~
Reply #24 Monday, January 29, 2007 3:51 AM
Reply #24 Monday, January 29, 2007 3:51 AM
Well, its 3:48 am and its back to all WC personal sites and all WC galleries are unreachable.
IamDean
Reply #25 Monday, January 29, 2007 8:28 AM
Reply #25 Monday, January 29, 2007 8:28 AM
Hey Guys,
We are currently working on the situation with not being able to get to certain pages on Wincustomize. The problem is due to one of our database servers and is not currently due to the website itself. We'll get things back to you as soon as we can.
AzDude
Reply #26 Monday, January 29, 2007 8:53 AM
Reply #26 Monday, January 29, 2007 8:53 AM
not working here in Az either @ 7am monday morning 
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Reply #21 Monday, January 29, 2007 1:57 AM