Server Issues - January 28th

Sunday, January 28, 2007 by Zoomba | Discussion: WinCustomize Site Issues

As you've no doubt noticed today, we've been experiencing some severe server problems in the past 24 hours.  Very early this morning (3-4am-ish EST) we began to see very high CPU load and crashing problems on the servers connected to WinCustomize. 

Around noon EST, we brought the servers back to life and most functionality on the site is back.  We are still looking into what caused these issues, and what is causing the ongoing performance problems.  We are fully aware of the problems the past 24 hours.  Frogboy himself was up into the wee hours of the morning trying to nurse the servers back to health.

Expect performance improvements in the next few days as our net devs take a crack at things.

I apologize for the inconvenience, and just wanted to warn everyone that as we work on fixing things, the site may behave slower than usual or be unavailable at periods.  We are working to track this down as fast as we can.

-Mike

UPDATE: New code was pushed to the servers this afternoon and things look to have evened out.  Here's hoping all remains well.
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seldomseen
Reply #1 Sunday, January 28, 2007 3:11 PM
Frogboy himself


  
Zoomba
Reply #2 Sunday, January 28, 2007 3:12 PM
We like our boss-man to sleep now and then 
sleepydawg
Reply #3 Sunday, January 28, 2007 3:31 PM
I didn't do it! (This time)Computer Not Working
_02
Reply #4 Sunday, January 28, 2007 3:39 PM
I know first hand that servers sometimes are a problem, but I seem to be able to get anywhere I want for now. Thank you for working so hard on a Sunday.

seldomseen
Reply #5 Sunday, January 28, 2007 3:46 PM
Beyond the call of duty. WC goes the extra mile, as usual.   
Fuzzy Logic
Reply #6 Sunday, January 28, 2007 5:23 PM
It is the will of Landru...
CerebroJD
Reply #7 Sunday, January 28, 2007 5:30 PM
Fear...not...Mr....Spock....

I.... Captain.... Kirk.... AM.... HERE...!
sydneysiders
Reply #8 Sunday, January 28, 2007 8:21 PM
Thank you for working so hard on a Sunday.


ditto...
Jafo
Reply #9 Sunday, January 28, 2007 10:26 PM

Probably was me....pushed that wrong button again...so I snuck off to the Bike racing for a few days till it all blew over....

"Depress button A"

"Hmm..'press' means push...so 'depress' must mean 'pull'....."

A dopey plumber I once met....

seldomseen
Reply #10 Sunday, January 28, 2007 10:49 PM
...so 'depress' must mean 'pull'...


Sounds like MY kind of logic!
"Geometry is hard.
Rocks are hard.
Geometry and Rocks are hard."   
AzDude
Reply #11 Monday, January 29, 2007 1:21 AM
.... Frogboy on his way to FIX the servers and save the day !!!
CerebroJD
Reply #12 Monday, January 29, 2007 1:25 AM
Just to let y'all know... its doing it again.
windoe
Reply #13 Monday, January 29, 2007 1:35 AM
I take the opportunity of having the line to tell you its 6:30 GMT Monday morning and problems are still there .
Like yesterday, the only thing (except this forum that I could reach) that I can see is the home page and "Wincustomize error" when I try to go anywhere else.
Just to let you know.
thanks for efforts to fix them !  
BerserkerPup
Reply #14 Monday, January 29, 2007 1:41 AM
Ditto here - 1:41am Monday, EST.
Drzues
Reply #15 Monday, January 29, 2007 1:54 AM
10:52 Pacific & I still can't access the galleries, just wondering if there's a trick to it, or just more patience needed....Good luck.  
Drzues
Reply #16 Monday, January 29, 2007 1:55 AM
10:52 PM...That is.
Drzues
Reply #17 Monday, January 29, 2007 1:56 AM
Sunday....
Mozambicanul
Reply #18 Monday, January 29, 2007 1:56 AM
What’s happened with your new site??? I’M VERRY VERRY DISAPOINTED!!!!!!!!1
Drzues
Reply #19 Monday, January 29, 2007 1:56 AM
January...
Drzues
Reply #20 Monday, January 29, 2007 1:57 AM
28th.

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