The Help Page: Why so empty?
Could be more "helpful"
Wednesday, January 24, 2007 by Bebi Bulma | Discussion: WinCustomize Talk
I was just wondering something...why is the Help section so empty anyway? I noticed it was a new feature for WC2k7, but it seems largely ignored. 
There are so many great tutorials out there, written by Cordelia, Island_Dog, Corky_O and more, and yet they are lost in the abyss of the Articles section. Why aren't they linked under the Tutorials section on the Help page? One of the links there isn't even a tutorial, it's a forum post asking for help (newbie with pictures).
It makes more sense (to me anyway) that all the great tutorials should be located in one easy-to-find location, such as the Help page, but they aren't. And let's be honest here, the people who come to the forums and post "im a n00b here i downloaded this wat do i do wit it?? plz help!!!!!!!" aren't going to spend the time, effort, and patience to dig through the Articles section (would be nice if they would at least *try* to look around first).
In fact I had to put them in a Bookmarks section on my Google homepage just so I could quickly find them and copy the links to answer some of those common questions.
Brad made a big post about the lack of documentation and the lack of support for this stuff, and that 2007 would be the start to get things going in the right direction. Seems this could be one, most of it has already been underway (tutorials already written).
Not trying to knock anyone, it's been a lot of work by a lot of talented people to get a site as huge of this where it us, but perhaps it was just something that wasn't attended to with the switchover?
There are so many great tutorials out there, written by Cordelia, Island_Dog, Corky_O and more, and yet they are lost in the abyss of the Articles section. Why aren't they linked under the Tutorials section on the Help page? One of the links there isn't even a tutorial, it's a forum post asking for help (newbie with pictures).It makes more sense (to me anyway) that all the great tutorials should be located in one easy-to-find location, such as the Help page, but they aren't. And let's be honest here, the people who come to the forums and post "im a n00b here i downloaded this wat do i do wit it?? plz help!!!!!!!" aren't going to spend the time, effort, and patience to dig through the Articles section (would be nice if they would at least *try* to look around first).
In fact I had to put them in a Bookmarks section on my Google homepage just so I could quickly find them and copy the links to answer some of those common questions.Brad made a big post about the lack of documentation and the lack of support for this stuff, and that 2007 would be the start to get things going in the right direction. Seems this could be one, most of it has already been underway (tutorials already written).
Not trying to knock anyone, it's been a lot of work by a lot of talented people to get a site as huge of this where it us, but perhaps it was just something that wasn't attended to with the switchover?
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Reply #1 Wednesday, January 24, 2007 3:29 AM
Funny I haven't even noticed the links on the Help page since before the public testing lauch of the beta.
Nice catch! Hopefully these changes will be implemented soon.