Report New WinCustomize Bugs and Other Issues
Tuesday, January 16, 2007 by T-Man | Discussion: WinCustomize Site Issues
While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed. So this is the place that we would like you to submit site issues to.
Please take the time to read through items that have already been submitted so that you are not duplicating issues. This will make it much easier for us in determining new or old bugs.
Also, when reporting a problem its very important that you include the URL to the page where the problem occured. Also be as descriptive as possible. And if it is a display issue please be sure to include what browser you are running and its version.
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Reply #142 Tuesday, January 23, 2007 12:04 PM
| I'm using FF2 and not seing that. But (it shouldn't matter) I've been using my nick and not my email. Might be worth a shot. |
I'll try that ...before the new site I remember a post by I think Karma Girl when logging into the Stardock site it always said " nickname " and she said at that time to use email addy and I just assumed it was the same this time...off to delete my cookies an cache and try it. Although theres still those 13 top 1's grrrr
Reply #143 Tuesday, January 23, 2007 3:52 PM
Reply #144 Tuesday, January 23, 2007 5:34 PM
when i try to log in, and i tell firefox to remember that information, if i close firefox for whatever reason and then come back, my login info is NOT there. it has Nickname for the login name, and that's not me
Reply #145 Tuesday, January 23, 2007 5:57 PM
1. No downloads for the day showing (as noted on other posts above)
2. No total comments shown, and especially no new comments being shown...I really miss that.
3. On my personal page, the new look "picked" a favorite skin for me (how nice of it...), which I figured out how to remove, But I can not for the life of me figure out how to add a favorite skin back on my page!
Not sure if it's just me w/ #3 or not, but others have mentioned the first 2 so...
Reply #146 Tuesday, January 23, 2007 6:07 PM
Reply #148 Tuesday, January 23, 2007 6:22 PM
Reply #149 Tuesday, January 23, 2007 7:00 PM
Weeeeiiiird man....
Reply #150 Tuesday, January 23, 2007 7:00 PM
WinCustomize Loading
by Peter Gambino
It has been running at the same time as this one, and is mostly discussing site loading problems (similar in some ways to the conversation above), usually being associated with the use of Firefox. Frogboy was on that thread and seemed to think it might be a database problem. I keep wondering if it is the site and things they are still working on, or if there are some sort of basic/standard FF settings that should be mentioned (other users mention having no problems with FF).
I love the new layout, seem to find most things I'm looking for without glitches, but have some (random) troubles loading pages (as it seems are many other users).
Reply #151 Tuesday, January 23, 2007 7:14 PM
| IE7 is giving me odd login problems. I go to the forum and I'm logged in ok, I go back to the home page and I'm not logged in:- |
I've noticed the same w/ IE7, but no consistency that I can see...sometimes I'm logged in, other times not - have yet to discern a pattern...
| Re: #3: just view the skin you want to add and under the description below where it shows how many comments there are and stuff, there is an Add to Favorites link |
You are right, bebi...I tried a bunch from one artist, and got the same error every time, but when I changed to another artist, no problem at all...for the record, Kenwas wallpapers cannot be added as a favorite? Anyone else have this problem with his walls?
Reply #152 Tuesday, January 23, 2007 8:08 PM
Reply #153 Tuesday, January 23, 2007 8:44 PM
I had reported the buggy thread states earlier. I noticed the icons don't update correctly either.
Reply #154 Tuesday, January 23, 2007 8:45 PM
The only one I'm seeing right now is on News and Articles, on comments the poster's Honorific is not in parentheses and greyed out like they are on the rest of the site.Reply #155 Wednesday, January 24, 2007 12:24 AM
| Fuzzy:IE7 is giving me odd login problems. I go to the forum and I'm logged in ok, I go back to the home page and I'm not logged in:- |
This just started happening to me too - but in FF. I log in the im not logged in.
Zubaz: I tried logging in using Fairyy~ instead of email addy - either works to log in but FF will not remember the info next time i come back to log in I have to still add in a nickname even though I saved the info.
Reply #156 Wednesday, January 24, 2007 11:55 AM
Fairry With all respect here, I've addressed your awards issue twice now. PLEASE refrain from pasting in the list of duplicate award items. We know the issue exists and we are looking into it. Continuing to 'remind' us that the issue exists will not aid us in resolving it any faster.
dwax I would reccomend opening up a command prompt and using 'tracert www.wincustomize.com'. The overall response from users on the site is that it runs faster than the old. If youre experiencing slow load times its most likely due to a temporary database issue or your connection.
cj woodfill I'll continue to attempt to duplicate the issue here, but I havent had any luck so far. It sounds like it might be more an issue with Firefox than the website. If you can come up with a set of steps in which you can reliably reproduce the issue, I would be very interested in that
1. No downloads for the day showing (as noted on other posts above) 2. No total comments shown, and especially no new comments being shown...I really miss that. |
Yes, these have been addressed in several posts in the forums.
Well...I thought you had me in the right direction, but when I click on the "add to favorites" link, it gives a fancy WC HTTP 404 - File not found error...I can download the skin, though, so it DOES exist! I never initially had a "favorite skin", and the one it gave me was not even one I had ever seen, let alone downloaded and assigned as a favorite...hhmmmmm. |
Brokensquare Can you please reply with the URL of the skin that you are attempting to make a favorite?
FuzzyLogic I'm seeing a very bizzare layout issue in that screenshot portion you replied with. You should never see that login box in the upper right hand corner on the forums. Try clearing out IE7's temporary internet files.
arcturus13 I'm not quite sure what you were trying to convey by replying with the text from some else's article...
Not sure if this was reported yet. The amount of replies keeps changing on some articles. For example...the news report about "WGA Flags 22% of Windows Installs Invalid"...Before I posted a reply the count was 4...even though there was actually 5 posts...then it changed to 3 replies...even though there were now 6. |
WebGizmos Lantec is correct, Your reply belongs on the forum bug thread post.
We've addressed this particular oddity in the past... those values are calculated by the database and every now and then it'll jump, have a glitch, or the post (and/or its replies) will be edited by someone and the values will be off until the next time the db refreshes the data. Please hang on to this information for future reference.
Lantec Try as I might I cannot duplicate the problem with the post icons. My best guess is that your browser is hanging on to cache incorrectly.
To the others having log in issues with Firefox...
It seems that everyone is using their own kind of terminology for what steps they are taking in order to arrive at a 'bug' with the login. This is making it very hard to descerne exactly what could be causing the issue or what is actually leading up to it. Firefox is proving to be hugely inconsistant between users in this regard. While the majority of Firefox users (including us developers here at the office) arent seeing any issues with the site, there are a small number of uses who are. And between the number of users who are getting issues with Firefox, the odd behavior is even inconsistant between them.
If you are having log in problems with Firefox and would like to help us solve the issue, please reply with a numbered list of exactly what steps you are taking. Instead of saying something like 'I put in the nickname' try to word it such like 'I entered my nickname in the nickname textbox' or some such. Please try to be as specific and non-general as humanly possible.
Reply #157 Wednesday, January 24, 2007 1:41 PM
I think the screenshot could have been misleading. The top half of it is from the front page, the bottom half is from the forum. It does this on my work pc also, though today, my home pc is behaving normally.
It's a random effect which has me logged on in the forum but logged out everywhere else.
Strangely (looking at the posts here) I'm not having any issues with Firefox!
Reply #158 Wednesday, January 24, 2007 3:22 PM
| Andrew: Fairry With all respect here, I've addressed your awards issue twice now. PLEASE refrain from pasting in the list of duplicate award items. We know the issue exists and we are looking into it. Continuing to 'remind' us that the issue exists will not aid us in resolving it any faster. |
Well if you have answered me about it - I've never seen it...or I wouldn't have pasted it twice. You answered me about the duplicate favorites that I couldn't delete.
The forum doesn't always bring me back to where I last read something.
Why is it you can spell everyone else's User name correctly but mine?
its Fairyy
Reply #159 Wednesday, January 24, 2007 3:38 PM
| Fairry With all respect here, I've addressed your awards issue twice now |
Well I stand corrected- reply # 98 you said at the bottom " we are aware of your awards issue and are looking into it "
Reply #160 Wednesday, January 24, 2007 4:07 PM
| WebGizmos Lantec is correct, Your reply belongs on the forum bug thread post. |
Well slap me silly...This "Report New WinCustomize Bugs and Other Issues" topic was just to confusing then. I wasn't even aware there was a forum bug thread (should be pinned at the top of the forums)...must have been buried or something. But I should be flogged!
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Reply #141 Tuesday, January 23, 2007 11:17 AM
Might be worth a shot.